Edmunds.com Reviews

Updated September 2, 2015
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4.3
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Recommend to a friend
Approve of CEO
Edmunds.com CEO Avi Steinlauf
Avi Steinlauf
63 Ratings

Pros
  • They have the work life balance thing all figured out (in 12 reviews)

  • ROWE (results only work environment) (in 9 reviews)

Cons
  • Ambiguity about objectives can make work/life balance very difficult for many (in 7 reviews)

  • Senior management is challenging - not sure that would be a con; I actually look at this as more of a pro (in 5 reviews)

More Pros and Cons

118 Employee Reviews

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  1. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Santa Monica, CA
    Current Employee - Data Analyst in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time (More than a year)

    Pros

    - ROWE (Results Only Work Environment), where employees are given the flexibility to choose their own hours and work location, so long as the work gets done. Many employees are able to work from home on any given day. Others don't arrive in the office until late afternoon, and this is entirely possible because of ROWE, where employees trust each other to be responsible for their work. - Free catered lunch every day - Unlimited PTO, which goes hand in hand with ROWE. - The company really cares about its employees in terms of both personal and professional development. We recently had "Summer Camp", where employees were given the opportunity to attend seminars and classes ranging from "How to Improve Your LinkedIn Profile" to hip-hop dance lessons. A great time was had by all.

    Cons

    -Because of ROWE, it can sometimes be difficult to set up meetings with people working from home. People can always dial in to meetings, or have an online meeting, but occasionally, face-to-face meetings befits the circumstances. Overall though, ROWE is vastly more pro than con, and there are often ways to work around the few cons.

    Advice to Management

    Continue to care about your employees, personally and professionally. And recognize the talents and contributions of non-manager employees.


  2. Best Place I've Ever Worked.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time (More than 3 years)

    Pros

    Edmunds is always doing something to improve. There are constantly changes being made to make employees more comfortable, expand their opportunities and move the company forward in new and innovative ways. I want to be employed here until I retire!

    Cons

    Sometimes there is a barrier between the desire to innovate and the ability to hear the right voices, but that's a struggle that every company has.

    Advice to Management

    Keep it up management. Keep finding new and exciting talent. Keep your nose to the grindstone when it comes to recruiting because people should be more than qualified - they should be excellent. And they should be compensated accordingly. Innovation isn't always cheap so stay strong in the face of those challenges.


  3. Senior Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive
    Current Employee - Senior Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time

    Pros

    Compensation. Flexible schedule. Upward mobility. Nimble and changes to meet the needs of the sales staff. Excellent mentoring and support from upper management.

    Cons

    There are no downsides to working at Edmunds. As long as you work hard, you will see immediate results and continue to be rewarded as a valued employee.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Client Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Detroit, MI
    Former Employee - Sales Executive in Detroit, MI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Edmunds.com full-time (More than a year)

    Pros

    The company has built and strong, and well-respected brand name that opens doors and gets meetings with clients. Pay is strong, but it comes at a cost.

    Cons

    The company has been in turmoil for 3 straight years as it realigns its technology and organization to compete with strong competitive offerings from Cox Automotive, TrueCar and Cars.com. There is literally no on-going training initiatives or internal marketing. This makes it very hard to follow everything that is happening that is relevant to clients. The real focus inside the company is data and the highly complex technical ideas that are constantly being floated as trial balloons in the interest of generating greater revenue. If you're a real sales director and a real car person, this actually isn't the place for you. The company is full of MIT and silicon valley geniuses that really don't know the car business -- which is depressing.

    Advice to Management

    None to give. Only revenue loss will eventually shift their approach. Stop worrying about winning and merchandising the "Best Place To Work" award and actually make it so...


  6. Helpful (3)

    Perfect Environment for an Agile Careerist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Santa Monica, CA
    Current Employee - Project Manager in Santa Monica, CA
    Recommends
    Positive Outlook

    I have been working at Edmunds.com full-time

    Pros

    - Ample opportunities for career advancement/shifting - Competitive compensation package - Awesome work environment - ROWE environment provides a ton of flexibility - Office location is close to the beach

    Cons

    - Collaborating with coworkers can be a challenge since everyone is able to define their own schedule. ROWE is definitely a love/hate relationship at times. 99% love.

    Advice to Management

    Keep up the good work, and continue to put employees first.


  7. Helpful (2)

    What a Great Company!

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Santa Monica, CA
    Current Employee - Product Manager in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time (More than 3 years)

    Pros

    Edmunds is one of the few work places that offers ROWE (Results Oriented Work Environment), which provides employees with the flexibility to manage their own schedules and work hours. It offers us freedom, flexibility and convenience and leads to increased productivity.

    Cons

    If you don't like a lot of changes, and prefer a more stable environment, then Edmunds probably isn't the place for you. The company pivots frequently, but all with an eye on being the best Automotive website out there.


  8. Great company with a stable future.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Santa Monica, CA
    Current Employee - Senior Software Engineer in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time (More than a year)

    Pros

    - Always advancing forward in using the latest technologies - Keeps up with market competitive salaries. - Work hours/location flexibility. - Everyone is always looking into everyday in how to grow Edmunds.com. - The majority seems to be happy which is reflected by the number of years they stay at Edmunds.com. (5-10 years)

    Cons

    I cannot think of many cons, since every growing company in a competitive industry would have the same issues including the context switching cost while shifting from idea to another even within a single project.

    Advice to Management

    Keep testing ideas and innovating, but also focus more effort on the successful ones.


  9. Helpful (1)

    Great Company for Personal and Professional Growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Edmunds is extremely receptive and responsive to employee feedback. They are a great company to work for.

    Cons

    If you are a person who is afraid to speak your mind, this might not be the place for you. There are lots of strong personalities and intelligent people and you need to be able to stand your ground to make sure you are heard. That being said, people will always listen.

    Advice to Management

    Keep up the impressive handling of employee feedback.


  10. Helpful (1)

    Just Don't

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    It's in Santa Monica, altho traffic is awful

    Cons

    Clueless and vapid senior management, several major business areas a wreck


  11. So many reasons to love this company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    In addition to a results only flexible work environment, the company offers so many perks and benefits. Not just in the way of fresh fruit, catered lunches and unlimited coffee and sodas, but in the areas of professional and personal development. Edmunds truly cares about the happiness and well being of it's employees. It's hard not to want to come in everyday, even though you can work from wherever you want.

    Cons

    It seems to be a very top heavy organization when it comes to executive level positions, but it is a great place to learn and grow your career. They do pay very competitively and if you stick around long enough you might make it to the C Suite.

    Advice to Management

    Continue to help people advance their career skills and don't let politics get in the way of real skills, abilities and ambition.



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