Education Management Corporation

  www.edmc.edu
  www.edmc.edu

Education Management Corporation Reviews

Updated November 24, 2014
Updated November 24, 2014
330 Reviews
2.4
330 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Edward H. West
82 Ratings

Review Highlights

Pros
  • Great people to work with and there are opportunities to move up here and there (in 16 reviews)

  • Work/life balance is comfortable unless you have a family; you will work Saturdays (in 8 reviews)


Cons
  • The work life balance for this company is not ideal for people with a family (in 19 reviews)

  • There is no job security there and you would be stupid to take a job there at this point in time (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    EDMC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Education Management Corporation full-time (more than 10 years)

    Pros

    Potential to return to the values the company was founded on.

    Cons

    Executive Management has not taken the time to personally know the greatest assets EDMC is divesting itself of; the many employees who have worked so hard to keep the company afloat.

    When Rif's happen, HR and management say it's just business, not personal. Perhaps this is the larger problem EDMC needs to address, it should be as personal to management as it is to that employee that their decision has just affected.

    Advice to ManagementAdvice

    Step out of your office, get to know the people who are working to ensure the company's success - your lack of visibility contributes negatively to the gossip and environment. Try hiring Executive Management that actually have an Education background.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    A perfect combination of fear and futility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative in Pittsburgh, PA
    Former Employee - Admissions Representative in Pittsburgh, PA

    I worked at Education Management Corporation full-time (more than 5 years)

    Pros

    A great service for students by providing a flexible and convenient opportunity to pursue their degree. The online classroom is very user-friendly and can be effectively operated by even a novice computer user.

    The benefits provided to employees were very good.

    Cons

    The focus is said to be on the students. The focus is instead on the number of students. Admissions staff is encouraged to harass new applicants with outreach attempts to obtain students. If a potential student says "No" that is just for that individual moment in time as they will be called for the rest of their lives trying to find that exact moment in time when, for some magical reason, they will say "Yes" and want to enroll.

    Advice to ManagementAdvice

    I doubt they can read this. Senior Management was promoted through the ranks from their previous results as staff when the operations first started, not for their ability to lead, create change, vision, and or strategy.

    Leads need to be targeted to actual potential students. Degree programs need to be focused to students that can actually use the degree programs instead of magically twisting the coursework to somehow find a small way that it can be used for the students. Case in point: we have students that click on banner ads to become an EMT online. Really? Really! This is not possibly. Also, one does not need a degree to become an EMT, they need to be certified by the state. EDMC will badger this person for the rest of their life trying to cram this student into a degree program that will not get them to be what their stated intentions were.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Education Management Corporation full-time (more than 3 years)

    Pros

    Management is great and tries their best to keep the team satisfied.

    Cons

    Company focuses on and places more value into enrollment/admissions as opposed to Academic Counseling/Advising so that we can retain our best employees as well as see our students persist.

    Upper management seems disconnected, at times I feel that the people making the decisions at the top really need to consult with employees for best practices.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great Corporate Support and Friendly Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Education Management Corporation full-time (less than an year)

    Pros

    Ethical and talented group of employees. Time-off policies are employee friendly. Compensation was very competitive. The training was outstanding.

    Cons

    Work-life balance not ideal. Declining enrollment and increased competition from less-expensive online universities created widespread workforce reductions.

    Advice to ManagementAdvice

    True transparency throughout the organization should be key to employee engagement and talent management!

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Worst decision of my life was taking a position here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - The Center in Pittsburgh, PA
    Former Employee - The Center in Pittsburgh, PA

    I worked at Education Management Corporation full-time (more than 3 years)

    Pros

    Salary above average for the higher education field.

    Cons

    They don't understand who their students are or what student success really means. Health benefits are awful. If you aren't management you are restricted as to what you work. They don't understand work/life balance. People do not understand how higher education works. You never get positive feedback. Nobody wants your resume with EDMC on it. It's nothing but a call center operation. They admit students who are not qualified just to receive title IV funding. Students enroll only to get stipends and EDMC doesn't care as long as they get the student loan funds. They break Title IX law on a regular basis. It's a shame the students don't understand their rights. Should be more lawsuits filed against them. They take advantage of underrepresented groups.

    Advice to ManagementAdvice

    Get an understanding of who your students are and understand that employees need a work/life balance. The Center should be eliminated as the majority of people managing it have no clue about student needs or higher education law.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Advisor in Chandler, AZ
    Current Employee - Enrollment Advisor in Chandler, AZ

    I have been working at Education Management Corporation full-time (more than an year)

    Pros

    Good work hours and great people.

    Cons

    Too much emphasis on getting students in after the deadline...like on the DAY the classes start.

    Advice to ManagementAdvice

    Let the students choose their start date.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Business Analyst - Bottom up review.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Pittsburgh, PA
    Current Employee - Business Analyst in Pittsburgh, PA

    I have been working at Education Management Corporation full-time (more than an year)

    Pros

    Company is a much better place to work than I expected. People are smart and care about the educational mission. There is significant opportunity at EDMC for those driven and willing to accept responsibility. The company desperately needs people who can execute and are committed to seeing things through. If that's you, there your options are vast.

    Cons

    Limited collaboration across business units or functional areas. There are strong personalities in senior/middle management who 'know what's best and to hell with the rest'. The company is moving toward data-driven decision making but needs strong advocates to push this along.

    Advice to ManagementAdvice

    To be successful the company needs to break down silos and encourage collaboration. There are too many line drawn between functional groups (IT and 'The Business') as well as the individual ed systems ('The Brands').

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Education Management Corporation

    Pros

    Work hours.
    People.
    Environment.

    Cons

    Zero. I thought everything about this company was pretty great.

    Advice to ManagementAdvice

    Keep up the good work.

  10.  

    This job consisted of selling $60,000 psychology degrees to people who could not afford them and would never use them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative in Pittsburgh, PA
    Former Employee - Admissions Representative in Pittsburgh, PA

    I worked at Education Management Corporation full-time (less than an year)

    Pros

    The chance to meet lots of different people. The money can be good if your great at phone sales.

    Cons

    Tedious job of calling people all day long who do not want to talk to you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    It put food on the table

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Representative in Phoenix, AZ
    Current Employee - Admissions Representative in Phoenix, AZ

    I have been working at Education Management Corporation full-time (less than an year)

    Pros

    -Friendly Coworkers
    -Great pay for the kind of job
    -Decent training

    Cons

    -No room for creativity
    -Boring robotic work after you're molded into the kind of machine EDMC-OHE wants you to be
    -slimey sales tactics - for example their (EDMC'S) biggest practice hammered into employees, is to overcome objections. Thats fine, but when a student who is telling me they cant enroll right now because their mom is in the hospital I was reprimanded for not saying to the potential student, "great! Sounds like you'll have alot of time to do classwork while at the hospital." Sorry, I wont take on the cold calculated aspect of what a poor corporation can be. I'm a human too. Needless to say I up and left, without having a backup job.

    Advice to ManagementAdvice

    Have a heart. Don't be numbers driven, if your biggest concern is having a quality conversation with potential students, rate the employee on that. Don't treat students as a cash cow.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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