Edward Don

www.don.com

Edward Don Reviews

Updated January 19, 2015
Updated January 19, 2015
31 Reviews
2.2
31 Reviews
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Steve Don
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Employee Reviews

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  1.  

    Overall good experience, friendly people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Edward Don

    Pros

    Company has good people and you can get lots of experience is you're in school or just graduated college. Great new location

    Cons

    People who don't deserve to be promoted are and those that do aren't. Doesn't pay as good as other companies.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Worst place for advancement, respect, and pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Woodridge, IL
    Former Employee - Anonymous Employee in Woodridge, IL

    I worked at Edward Don full-time (more than 3 years)

    Pros

    Clean building. I wish I could say more things but this place is a joke. There is literally nothing good to say!

    Cons

    Double standards, disrespect, no management, boring, favoritism, no advancement, some people are very petty acting, higher ups dont even look at you and dont even try to know your name, no decent raises, benefits are a joke. Some people don't know how to manage, let alone be called as one. Food is high priced. No christmas bonuses, and no fun. Like working in an asylum.

    Advice to ManagementAdvice

    Treat the employees better and give opportunities for advancement and CORRECT training

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    401 Disgrace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Edward Don full-time (more than 10 years)

    Pros

    There are nothing positive about this company

    Cons

    Same employer contribution since 1998 when the company was half the size in annual sales. This after their contribution was eliminated for 4 years in 2008.

    Advice to ManagementAdvice

    Open your wallet and appreciate your employees.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    The worst unorganized job ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in The Colony, TX
    Current Employee - Warehouse Associate in The Colony, TX

    I have been working at Edward Don full-time (less than a year)

    Pros

    The pay is good for the job that they expect you to do and the hours are fine but that's about it.

    Cons

    Mangement is horrible never got trained, was lied to about the hours I was suppose to work 10hr days but that turned into 14hr days they give you no job title so you have to do everything they say.

    Advice to ManagementAdvice

    Clean up house start with mangement and work your way down and the company would work a lot better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    If you are thinking about becoming a new sales rep, consider how much you may/may not know about foodservice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Edward Don full-time

    Pros

    The company/environment is fine. Higher up people are fine. The ability to talk freely to management is there. No complaints from me about having to deal with too much interoffice BS.

    Cons

    As a sales rep, the training program does not touch at all on actual sales scenarios or strategies to get business. The attitude is that you will spend time working in the office, pick up some very basic product knowledge along the way, learn the basics of how things are done internally, learn the SAP system, and then when something opens up you get your shot. The stuff you learn in the office is very little help when you get out and try to open accounts. Upper management has this idea that somehow customers will pay more or be compelled to work with a Don rep over the 4 other competing guys simply because of the big name and "the best trained sales force in the industry". Sorry but as a new guy you simply won't be able to outclass the veteran competition and leaves you in a tough spot trying to win business. Also, the business model for a salesperson does not scale= you will have to work longer hours to do more work AKA you have to work that much more and not necessarily earn that much more.

    Advice to ManagementAdvice

    Chefs/Managers don't give a rip about Edward Don's name. They care about getting their order on time(no mispicks), pricing, and being able to get the things they need without special ordering. Don ships boxes, that's it. No matter what the fufillment rate is, every mistake in a shipment causes exponential amounts of work throughout many departments. Also, a DM once told me "Selling all comes down to being able to BS with people". I know what he meant but understand that if that is the most strategic advice someone in that position can give to a new guy, its scary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Account Specialist in Los Angeles, CA
    Former Employee - National Account Specialist in Los Angeles, CA

    I worked at Edward Don full-time (more than a year)

    Pros

    Great family owned business. Opportunities to grow if willing to relocate. Need to constantly forecast and be able to bank long term business.

    Cons

    No Raises, Bonus is capped deters Road Warriors to maximize sales for bonus opportunities. Somewhat Fraternal like if you know each other you can be promoted to leadership management.

    Advice to ManagementAdvice

    Need to culture and growth opportunities

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Woodridge, IL
    Current Employee - Warehouse Associate in Woodridge, IL

    I have been working at Edward Don full-time (more than 10 years)

    Pros

    Rewards for attendance,fun atmosphere,almays something to do.( I like to keep busy.)

    Cons

    Too much favortism.Focus is on quanity and not quality.

    Advice to ManagementAdvice

    Shift Managers need to work together.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Decent Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in Woodridge, IL
    Current Employee - Sales Assistant in Woodridge, IL

    I have been working at Edward Don full-time (more than a year)

    Pros

    Steady Schedule. Monday through Friday and major holidays off. Hours range from 7am-6pm. The people are great. Fellow employees work well together and are down to earth. A great coverage plan if one is absent.

    Cons

    Must also answer overflow customer service calls while also attending to your sales rep's customers and account concerns.

    Advice to ManagementAdvice

    Hire more customer service agents to answer customer calls

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    No ethics and lots of favoritism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in North Riverside, IL
    Former Employee - Customer Service in North Riverside, IL

    I worked at Edward Don full-time (more than 3 years)

    Pros

    Not one good thing to say for this place

    Cons

    Working for Edward Don I would best describe it as being in a cult, management belittles you, abuses you verbally and you have no one to turn to because Human Resource is right by managements side ready to lie for each other, the worse company I have ever worked for.

    Management in customer service demand a college degree when none of them have a high school diploma, they are very unprofessional and make up rules as they go along.

    If you want to be depressed the place to be is Edward Don!!!

    Advice to ManagementAdvice

    Management along with Human Resource are a joke!

    Doesn't Recommend
    Disapproves of CEO
  11. 2 people found this helpful  

    Used to be much better . Ran as far from Edward Don as you can!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Edward Don full-time (more than 3 years)

    Pros

    The newer office location in Woodridge is convenient for many but not all. Don used to be in North Riverside, which was more convenient for many of us.

    Cons

    Benefits at Don are horrible. Personal&sick time. 5 days no rollover. 2 less than average. Holidays. 1 less than most others. Vacation. 2 weeks up to 4 depending on years with company no rollover. Employees who have been with the company a few decades are on the old plan which gives 2 additional weeks. 401k is the ultimate insult. They were so proud to announce in 2012 that they would contribute up to $750 a year from the $500 they had been. What a joke, that's less than 2% on a 38K salary, less if your fortunate to make more. They even charge you separately for vision care, short term disability and like. Training or personal development? If you want these you're to forward thinking for Don. The personal experience varies from mildly depressing to god awful. Warehouse is they only decent area because many have common sense and its union with some better benefits. Customer service is worse than being dead period. Sales is a hit or miss depending on things. Management promises sales trainees a promotional path they won't keep. Like if you do good enough you'll be promoted from trainee in 6 months. Only way it actually happens is when another sales person eventually quits or is fired and your stupid enough to still be there. They expect most to leave and play them until they get fed up and leave. Depression is the rule at Don. It gets worse each year. At Don your not an asset your an associate.

    Advice to ManagementAdvice

    None - they won't listen anyway

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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