Einstein Bros. Bagels

  www.einsteinnoah.com
  www.einsteinnoah.com
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Einstein Bros. Bagels Reviews

Updated September 18, 2014
Updated September 18, 2014
111 Reviews
2.1
111 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Michael Arthur
9 Ratings

Review Highlights

Pros
  • No late nights (Close at 5pm for some locations) (in 9 reviews)

  • Free coffee, free drinks from the soda fountain, 50% off food (in 10 reviews)


Cons
  • Low pay, poor management disorganized (in 9 reviews)

  • Upper management seems disconnected from the everyday reality of stores (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member  in  Atlanta, GA
    Current Employee - Team Member in Atlanta, GA

    I have been working at Einstein Bros. Bagels part-time for more than a year

    Pros

    Great fun, fast paced people to work with.

    Cons

    Low starting wages, not sure about benefits.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It was tough working with some of the older coworkers but the good was pretty tasty...so it balanced itself out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerk/Trainer  in  Colchester, VT
    Former Employee - Clerk/Trainer in Colchester, VT

    I worked at Einstein Bros. Bagels part-time for less than a year

    Pros

    -Food was good.
    -Cookies were delicious.
    -The customers were often more pleasant than the coworkers.
    -Smoothies were good and while working you could have some.
    -Pay wasn't horrible.

    Cons

    -Management rarely came around.
    -Older coworkers never took criticism well.
    -They'd try to gei the younger workers the grunt work but were slow on service.
    -Employee discount isn't great at all.

    Doesn't Recommend
  3.  

    This company has a great product and some wonderful people working for them - corporate level has some issues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Einstein Bros. Bagels full-time for more than a year

    Pros

    Some of management is awesome! Each store is run by the manager - so each one has its own mini structure working within the corporate standards. This can be as great and satisfying as the manager is willing to make it.
    The customers are awesome. Each restaurant has its own unique culture, rush hours, down times, etc.
    Performance based. They like to promote from within, so you can be a young person and still be a General Manager.

    Cons

    They start most people out at minimum wage and there isn't a lot of wage increase. They stress giving great service - but do not give the management enough hours to have enough people to provide such service. And this can make hours difficult at some restaurants. They may need more help one day and desparately call you in at the last minute.
    The corporate level definitely reins - and being promoted or not at higher levels can be a personal preference - not based on who is doing a great job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    It was frustrating and taxing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager/Baker  in  Madison, WI
    Former Employee - Shift Manager/Baker in Madison, WI

    I worked at Einstein Bros. Bagels full-time for more than a year

    Pros

    I liked the hours. Most locations close at 5 or earlier.

    Cons

    Food seems pretty low quality for a resturant, but better than most fast food. Its expensive though. And I dont think anyone outside of the stores has ever worked in a store. They expect way too much and often request things that are far above your pay grade. They call shift leaders managers and expect them to conform to the same standards while paying you a maximum of 9.50 (which it took me 2 years to hit before they told me it was the cap). They offered me a couple promoions that I never heard about again. It seems like thry will do anything to pacify you into working there. The only way to hit the pay cap is to take advantage of short staffing and threaten to quit. Overall id say its an ok first job, but mcdonalds pays more on avaerage without expecting u to do your GMs job.

    Advice to ManagementAdvice

    Stop throwing money away and pay the ppl how are the foundation of your company. Were not all replacable. Ask my gm at 2902

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    I was a student worker. I loved working there. It was challenging and fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Employee  in  West Hartford, CT
    Former Employee - Student Employee in West Hartford, CT

    I worked at Einstein Bros. Bagels part-time for more than a year

    Pros

    Flexible with my school schedule. I worked with people that were helpful. They recognized my hard work and rewarded me with more hours, though both scheduling and coverage.

    Cons

    I loved working there. I don't really have any cons. Since it was my first real job, I was pretty much happy with anything

    Recommends
    No opinion of CEO
  7.  

    not very satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Maitland, FL
    Current Employee - Assistant Manager in Maitland, FL

    I have been working at Einstein Bros. Bagels full-time for more than a year

    Pros

    early days. No late nights

    Cons

    no training. sink or swim attitude

    Advice to ManagementAdvice

    might want to focus on the employee

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    it was okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Miami, FL
    Former Employee - General Manager in Miami, FL

    I worked at Einstein Bros. Bagels full-time for more than 3 years

    Pros

    schedule is for people who like to work in the morning. no late night. job itself not difficult, pretty easy

    Cons

    management changes a lot, corp is often changing recipes. too many new products, customer service is a challenge based on the amount of labor given

    Advice to ManagementAdvice

    get your act together

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    horrible

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Einstein Bros. Bagels

    Pros

    free food if cool with manager

    Cons

    everything from the workers to customers and management

    Advice to ManagementAdvice

    horrible structure

  10.  

    good pay and fairness, but very little space to move around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Busser  in  Houston, TX
    Former Employee - Busser in Houston, TX

    I worked at Einstein Bros. Bagels part-time for less than a year

    Pros

    The pay was good, co-workers friendly, and customers were treated well. It was a good environment not including the quickness and space.

    Cons

    not a lot of space in the kitchen and storage area to move around, it felt like we were rushing around a bit too much, though the second may have changed since January 2011

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Stay away unless you are desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Einstein Bros. Bagels full-time

    Pros

    The people (some of them), otherwise, I cannot think of any pros.

    Cons

    Company has really gone down hill in the last several years. Dysfunctional and disorganized from the top to the bottom. Ineffective leaders who only focus on cost reduction, poor communication from leadership and between departments, reactive response to issues that arise rather than being proactive and planning ahead, widespread favoritism, little to no career development or advancement opportunity unless you know the right people, high turnover both at the corporate office and in the field due to poor/negative culture and unrealistic expectations, no real vision or focus that is long-term, pay and benefits are mediocre to poor (no 401K match). Anyone looking to go to Einstein's should think twice about it unless you absolutely need a job.

    Advice to ManagementAdvice

    -Find leaders who are accountable, visionary, and focused on a long-term strategy rather than short-term growth
    -Focus on people - this will help solve many of the companies issues
    -Stop changing direction every other day, find a strategy and stick with it
    -Stop trying to be something to every type of consumer; focus on core business
    -Shift focus from things like marketing to the restaurants/operations

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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