Einstein Bros. Bagels

  www.einsteinnoah.com
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Einstein Bros. Bagels Reviews

Updated August 14, 2014
Updated August 14, 2014
103 Reviews

2.2
103 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Arthur
5 Ratings

Review Highlights

Pros
  • No late nights (Close at 5pm for some locations) (in 9 reviews)

  • Free coffee, free drinks from the soda fountain, 50% off food (in 10 reviews)


Cons
  • Low pay, poor management disorganized (in 9 reviews)

  • Upper management seems disconnected from the everyday reality of stores (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    not very satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Maitland, FL
    Current Employee - Assistant Manager in Maitland, FL

    Pros

    early days. No late nights

    Cons

    no training. sink or swim attitude

    Advice to ManagementAdvice

    might want to focus on the employee

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    it was okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Miami, FL
    Former Employee - General Manager in Miami, FL

    Pros

    schedule is for people who like to work in the morning. no late night. job itself not difficult, pretty easy

    Cons

    management changes a lot, corp is often changing recipes. too many new products, customer service is a challenge based on the amount of labor given

    Advice to ManagementAdvice

    get your act together

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    good pay and fairness, but very little space to move around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Busser  in  Houston, TX
    Former Employee - Busser in Houston, TX

    Pros

    The pay was good, co-workers friendly, and customers were treated well. It was a good environment not including the quickness and space.

    Cons

    not a lot of space in the kitchen and storage area to move around, it felt like we were rushing around a bit too much, though the second may have changed since January 2011

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Unprofessional!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Free Bagels is about it.

    Cons

    Management upper and middle are terrible!

    Advice to ManagementAdvice

    Hire more intelligent managers that respect the little man. Its the little man that is the backbone of every corporation. Pay needs to be drastically increased! All around the table for both employees or cashiers and shift supervisors. It will be hard to continue to keep anybody worth their weight with the pay at its current terrible rate!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Co-Workers, very caring staff memebers. Great paid vacation time (if you can get it).

    Cons

    I started working for Einstein in 2006 as a barista and worked my way up to GM over the years. It used to be an ethical company and used to do a great job in training it's employees properly. Since about 2008-2009, they've gone more and more down-hill and have become EXTREMELY corporate and obsessed with micro management. It's all about saving money however they can, and they will do ANYTHING to save a buck. They've become obsessed with online surveys. As a GM, if I didn't hit my survey target, I was reprimanded, and criticized. They don't properly train staff members like they once used to. We used to be able to set a day aside when we had new products coming in to train our staff. Then, it became all on-the-job training in order to save money. Working here was a great learning experience for me nonetheless, but I hope Senior management turns directions. They are too short cited

    Advice to ManagementAdvice

    Remember where you came from. Stop micro-managing and being obsessed with being cheap. Invest in your workers to keep them there! You will save money in the LONG-TERM!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    The bagels are better than the career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Denver, CO
    Former Employee - Assistant Manager in Denver, CO

    Pros

    Fun crew, nice guests and corporate management is better than most. The pay is decent and the medical benefit are also pretty good.

    Cons

    Opportunity for advancement is limited as the company seems to be struggling a bit. They are having store managers work at multiple locations so the assistant managers end up running the restaurant. The menu needs upgrading, and the décor also needs to be updated.

    Advice to ManagementAdvice

    Instead of cutting labor, focus instead on food cost and better employees which will result in savings.

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    Nice co-workers, just about everything else is a nightmare.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager
    Current Employee - Shift Manager

    Pros

    - Easy to make friends with co-workers. They're are usually pretty awesome people.
    - Good hours, no nights.

    Cons

    - Raises are optional. They don't have to give you one, even if you have been there for years.
    - Peak hours can be a nightmare. The worst is when customers will not stop ordering dozen buckets, and before you know it you are completely out of a certain type of bagel. And trust me, people FREAK when we run out of there favorite type of bagel.
    - Training is a joke, you're pretty much just thrown into stressful situations without knowing how to handle them.
    - Dealing with the catering department is an absolute NIGHTMARE. They will call you during peak hours and will demand you accept an order for someone miles away who wants 5000 Panini's. You tell them you can't accept the order since you're already way too busy, and THEY WON'T TAKE NO FOR AN ANSWER!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader  in  Minneapolis, MN
    Former Employee - Shift Leader in Minneapolis, MN

    Pros

    Depending on your GM it could be considered ok. Employees could be good or full of drama.

    Cons

    Customers feel entitlement in the area I was working.
    Early hours depending on what you were. Not all bad
    It takes over your life, never fully staffed but can you blame them, they couldn't hire anyone else, because the pay sucked.

    Advice to ManagementAdvice

    Pay needs to be higher than poverty level. You can't make a living working 40 hours a week under 10 dollars an hour when you have no time to be with your family, or do anything.
    Holiday's would be nice to be off.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Good so far. Love the environment and atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Drama free workplace, very good company to work for. Flexible work hours.

    Cons

    Have crazy looking knives with fridges on ends, closing process consists of a lot of cleaning, but is very fast.
    Get benefits after 1 year of employment.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Pathetic downturn, very corrupt organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Lakewood, CO
    Current Employee - Anonymous Employee in Lakewood, CO

    Pros

    Some people are nice. Company used to be a good place to work. Still manage to produce good tasting bagels.

    Cons

    There is so much corruption and gossip that its impossible to work. The Executive team needs to be fired. Company doesn't care and the interim CEO and Executive team are disconnected, slimy and untrustworthly. They have distroyed what used to be a good company. They promote incompetent people and really don't care about the customers in the stores or the employees in the stores. It's all about how much money they all can make.

    Advice to ManagementAdvice

    Sell the Company to someone who cares and can actually run the business and treat the employees properly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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