Einstein Bros. Bagels

  www.einsteinnoah.com
  www.einsteinnoah.com
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Einstein Bros. Bagels Reviews

Updated September 3, 2014
Updated September 3, 2014
108 Reviews
2.1
108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Arthur
8 Ratings

Review Highlights

Pros
  • No late nights (Close at 5pm for some locations) (in 9 reviews)

  • Free coffee, free drinks from the soda fountain, 50% off food (in 10 reviews)


Cons
  • Low pay, poor management disorganized (in 9 reviews)

  • Upper management seems disconnected from the everyday reality of stores (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The bagels are better than the career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Denver, CO
    Former Employee - Assistant Manager in Denver, CO

    I worked at Einstein Bros. Bagels full-time for more than 3 years

    Pros

    Fun crew, nice guests and corporate management is better than most. The pay is decent and the medical benefit are also pretty good.

    Cons

    Opportunity for advancement is limited as the company seems to be struggling a bit. They are having store managers work at multiple locations so the assistant managers end up running the restaurant. The menu needs upgrading, and the décor also needs to be updated.

    Advice to ManagementAdvice

    Instead of cutting labor, focus instead on food cost and better employees which will result in savings.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    Nice co-workers, just about everything else is a nightmare.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager
    Current Employee - Shift Manager

    I have been working at Einstein Bros. Bagels part-time for more than 3 years

    Pros

    - Easy to make friends with co-workers. They're are usually pretty awesome people.
    - Good hours, no nights.

    Cons

    - Raises are optional. They don't have to give you one, even if you have been there for years.
    - Peak hours can be a nightmare. The worst is when customers will not stop ordering dozen buckets, and before you know it you are completely out of a certain type of bagel. And trust me, people FREAK when we run out of there favorite type of bagel.
    - Training is a joke, you're pretty much just thrown into stressful situations without knowing how to handle them.
    - Dealing with the catering department is an absolute NIGHTMARE. They will call you during peak hours and will demand you accept an order for someone miles away who wants 5000 Panini's. You tell them you can't accept the order since you're already way too busy, and THEY WON'T TAKE NO FOR AN ANSWER!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader  in  Minneapolis, MN
    Former Employee - Shift Leader in Minneapolis, MN

    I worked at Einstein Bros. Bagels full-time for more than 3 years

    Pros

    Depending on your GM it could be considered ok. Employees could be good or full of drama.

    Cons

    Customers feel entitlement in the area I was working.
    Early hours depending on what you were. Not all bad
    It takes over your life, never fully staffed but can you blame them, they couldn't hire anyone else, because the pay sucked.

    Advice to ManagementAdvice

    Pay needs to be higher than poverty level. You can't make a living working 40 hours a week under 10 dollars an hour when you have no time to be with your family, or do anything.
    Holiday's would be nice to be off.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Good so far. Love the environment and atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Einstein Bros. Bagels part-time

    Pros

    Drama free workplace, very good company to work for. Flexible work hours.

    Cons

    Have crazy looking knives with fridges on ends, closing process consists of a lot of cleaning, but is very fast.
    Get benefits after 1 year of employment.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Pathetic downturn, very corrupt organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Lakewood, CO
    Current Employee - Anonymous Employee in Lakewood, CO

    I have been working at Einstein Bros. Bagels full-time for more than 3 years

    Pros

    Some people are nice. Company used to be a good place to work. Still manage to produce good tasting bagels.

    Cons

    There is so much corruption and gossip that its impossible to work. The Executive team needs to be fired. Company doesn't care and the interim CEO and Executive team are disconnected, slimy and untrustworthly. They have distroyed what used to be a good company. They promote incompetent people and really don't care about the customers in the stores or the employees in the stores. It's all about how much money they all can make.

    Advice to ManagementAdvice

    Sell the Company to someone who cares and can actually run the business and treat the employees properly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    awful management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Lutherville, MD
    Former Employee - Cashier in Lutherville, MD

    I worked at Einstein Bros. Bagels part-time for less than a year

    Pros

    get one free bagel per shift

    Cons

    horrible management and lack of training

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Turnover should be on the menu

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Baker  in  Orlando, FL
    Former Employee - Baker in Orlando, FL

    I worked at Einstein Bros. Bagels part-time for more than a year

    Pros

    The work environment was so hectic you couldn't help but bond with people as fellow survivors. You got a discount on food if you actually paid for it.

    Cons

    High employee turnover rate, wasted time on constantly training new people. The management couldn't get it together. On more than one occasion we ran out of plain bagel dough and cream cheese. There wasn't enough competent staff for the peak hours. The place was disgusting and there was mold on the boards used to thaw frozen bagel dough. There wasn't good hygiene practices including employees working the line then opening the cooler doors then handling someone's food without changing gloves. The handles and doors were covered in grime. We constantly struggled to communicate about catering orders.

    Advice to ManagementAdvice

    If you're going to pay people very little for a crazy environment, you better watch closely on what they're doing. They couldn't care less. Upper management needs to supervise general managers more often. Don't promise new advancement opportunities for bakers then take away the program because you decided to roll out a new coffee promotion. That doesn't make any sense.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Flexible job but hard to advance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager/Baker  in  Denver, CO
    Current Employee - Shift Manager/Baker in Denver, CO

    I have been working at Einstein Bros. Bagels full-time for more than 3 years

    Pros

    Hours are flexible. Never have to work nights. Easy to stay busy even if business is slow at the time. All stores are very team oriented which helps create a good bond between coworkers.

    Cons

    The overall culture of ENRGI isn't necessarily bad but it isn't that great either. To move up from a basic crew member can take a long period of time and it's not guaranteed you will. If you do move up to a higher position, most likely shift leader, the process after that becomes very unclear. There seems to be initiative from the corporate level to promote those employees that have proven to be effective and efficient. Corporate can also pass down some ridiculous labor hours that stores have to follow for the company to make money off of each store, which puts GM's and their employees in a bad positions whether it be hours worked or what can be accomplished per day.

    Advice to ManagementAdvice

    Find middle ground so stores can be successful even when business is slow. Keep tabs on employees that would be good candidates for promotions, perhaps offer a fast-track program to move these prized workers quickly.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    IT was an ok job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Einstein Bros. Bagels

    Pros

    nice staff friendly atmosphere very good bagels

    Cons

    very snotty customers in the area where i worked

  11. 1 person found this helpful  

    Great Starting Job. Flexible Hours, Friendly Customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager  in  Tempe, AZ
    Former Employee - Shift Manager in Tempe, AZ

    I worked at Einstein Bros. Bagels part-time for more than 3 years

    Pros

    This is a great starting job for teenagers or young people in college. The hours are flexible, the job itself isn't hard, and you make lasting friendships with your co-workers. If you have the drive, it is very easy to become a shift supervisor. No late nights (with the exception of Tuesday inventory sometimes). The pay was about average for shift leaders, maybe a little higher. Supervisors have a strong sense of ownership, taking pride in making the store look nice.

    Cons

    - You must be an EARLY riser. Baker shifts start at 3am. Shift Lead/Opening shifts may start at 4am to prep for opening at 5am. And you always have customers waiting at the door at 5am...
    - Stressful when understaffed. I've had lines out the door and I'm the only person making food. Everybody gets mad when you're taking several minutes making 15 breakfast sandwiches.
    - If you have a baker that doesn't show up occasionally, prepare to give out free coffee and apologies at 5am because you have no bagels until 6am. It's happened more than 10 times in my 4 years there.

    Advice to ManagementAdvice

    Take time to build the strongest crew you can, and keep them happy. The store will thrive with an "A-Team", sales will grow and customers will keep coming. Boost morale by having "cleaning parties" with free pizza, or celebrate sales accomplishments with a team dinner. You know our passion is not bagels, but help us enjoy working here because we will make your life easier too.

    Recommends
    Neutral Outlook
    No opinion of CEO

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