Einstein Bros. Bagels Reviews

Updated April 25, 2015
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Employee Reviews

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  1. Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prep Cook in Albuquerque, NM
    Current Employee - Prep Cook in Albuquerque, NM

    I have been working at Einstein Bros. Bagels full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    hours steady pace of work

    Cons

    no dishwasher. as a prep cook it would be helpful to have a dishwasher

  2. Not bad if you don't make it

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at Einstein Bros. Bagels full-time (Less than a year)

    Recommends
    Recommends

    Pros

    Great atmosphere, OK pay for Responsibility's expected of you

    Cons

    There really are not any if you are not a lazy worker, good structure and teamwork environment

    Advice to Management

    Keep it up

  3. Whirlwind of change and the people suffered!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Manager in Fort Lauderdale, FL
    Former Employee - Area Manager in Fort Lauderdale, FL

    I worked at Einstein Bros. Bagels full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The hours were great as no late nights. Compensation was fair and benefits were average for the industry. Hiring your own people was a plus.

    Cons

    New CEO cause much turmoil as many things changed in a short amount of time. The long term people began to leave causing churn that did not need to happen at the restaurant level. Stores were very old and tired looking.

    Advice to Management

    Get more middle managers involved in discussions of direction of company. Find people who tell you what you need to hear not what you want to hear!

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  5. Helpful (2)

    ugh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member
    Current Employee - Team Member

    I have been working at Einstein Bros. Bagels full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    It was easy to get a job here, got hired quickly with no experience. Also, although it was busy at sometimes, it's not the kind of place that's busy all day - you had a couple hours to breathe when customers mostly stopped coming in. It was an okay job when we had enough employees and it wasn't the holiday season. And I liked most of my coworkers.

    Cons

    Understaffed, poor training, worked too many hours, could get really busy, annoying manager, low pay, etc. etc.
    When I started, there was no real training, they just hire you and assume your coworkers will tell you what to do and kind of leave you awkwardly standing there. My manager would not tell me how to do something properly, then wait until I did it and messed it up, and yell at me like I was supposed to magically know. Yet, when I did try to ask him something to make sure I knew how to do something correctly, he would completely act like I was stupid and be condescending. we lost a few employees and it took WAY too long for my manager to find new people to hire, so for like two months I was screwed into working 50 hours a week with no breaks (maybe 10-15 minutes to eat lunch if I was lucky) instead of the 35-40 I agreed to. This place got so understaffed that sometimes I would be the only person making the food for all the customers during a rush, so no matter how hard I tried customers would get rude because of how long their food took. Customers also test your patience but that's with any fast food place probably.

  6. General Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Einstein Bros. Bagels

    Pros

    Good benefit package, Nice customers

    Cons

    Long hours, Company doesn't reward performance. Haven't had a raise in 3 years even though I have contiually improved profit and sales. Been in top 10% performers in the company. Taken on multi-unit position. High turn over

    Advice to Management

    Pay better. Reward performance and tenure consistanly. Allow employees to receive tips.

  7. Here for the hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader
    Current Employee - Shift Leader

    I have been working at Einstein Bros. Bagels full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The hours for me are great, 9-530 usually. Pay is good and I have weekends off (can't complain there). Most of the people I work with are hard workers and will go over and above to help each other out. The manager is really great and he works really hard to keep this store up and running.

    Cons

    Einsteins does not put any effort into training the employees, it's kind of like you learn as you go. The company doesn't put forth enough effort into making sure all employees are where they need to be i.e. great customer service, knowledge of products, having enough people staffed at all times, learning the menu... so on. I would love it if we actually got a 6 mo review, but unfortunately that doesn't happen here.

    Advice to Management

    More training please!!!

  8. Cashier at Einsteins for one year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Einstein Bros. Bagels part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great management, extremely fair in promotions. Fun work environment

    Cons

    Crushing hours, always very busy. Little to know initial training for new staff. Some supervisors were unfair

    Advice to Management

    More training for new staff! Additional benefits and perks for staff.

  9. Fast paced quick service restaurant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Portland, OR
    Current Employee - General Manager in Portland, OR

    I have been working at Einstein Bros. Bagels full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Early mornings off for dinner. Good benefits and vacation package once you are eligible

    Cons

    Low pay for what you are responsible for. Employees can accept tips they are also low pay causing high turn over. No incentive to move up. No mentoring.

  10. Love where I work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Ordertaker in Dallas, TX
    Current Employee - Cashier/Ordertaker in Dallas, TX

    I have been working at Einstein Bros. Bagels full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I love my job. You definitely have to be a people person, there will be some really difficult days but overall I love my coworkers and all of the regulars who really take interest in your life.

    Cons

    Early mornings are hard to get used to at first. Corporate seems to be out of touch with demands and are constantly coming up with useless new promotions.

    Advice to Management

    Listen to the little people. We are the ones who are interacting with customers on a daily basis and can tell you pretty well what customers would like to see.

  11. #( >_>)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Einstein Bros. Bagels full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you like early am hours this job is good.

    Cons

    No GM . Shift leaders not properly trained. Most employees not properly trained.

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