El Pollo Loco

www.elpolloloco.com
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El Pollo Loco Reviews in Los Angeles, CA

Updated October 7, 2014
Updated October 7, 2014
4 Reviews
2.6
4 Reviews

Recommend to a friend
Approve of CEO
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Samuel N. (Sam) Borgese
4 Ratings

4 Employee Reviews Back to all Reviews

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  1.  

    Fast-Pace job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Los Angeles, CA
    Current Employee - Cashier in Los Angeles, CA

    I have been working at El Pollo Loco part-time (more than a year)

    Pros

    Many new faces that come and go

    Cons

    Rude costumers, that are "always right"

    Advice to ManagementAdvice

    Explain thoroughly procedures at beginning of employment.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    HORRIBLE.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Los Angeles, CA
    Current Employee - Cashier in Los Angeles, CA

    I have been working at El Pollo Loco part-time (less than a year)

    Pros

    Some coworkers are nice, learned to handle doing many things at once.

    Cons

    DONT WORK HERE. ITS NOT WORTH IT. I have had it with the managers and whoever is up there in the company. It was fine at first but my manager tricked me with a fake sense of security. She came off as nice and understanding at first, which I notice she does to all new employees, but after a while it all changes. You're expected to learn little bits of everything-- with no raise. You get horribly overworked, unless you're a male cashier. Everything is messy disorganized and sadly the general manager is the worst. After a while I learned to see how she really is. She snaps at her empoyees, always puts them down for the smallest things and just brings bad vibes. She encourages us to skip school so we could make it to work. I many times gave her my school schedule so she could know when I'm busy or free and she never cared to look at it. You can't even talk to her about a schedule problem or change because she will give you attitude and not listen to anything you have to say. It's sad because the assistant manager and the shift leaders are all so understanding and humble but how is it that the highest one is the worst? Without your employees you would literally have nothing so treat them with some respect and hear them out. We have lives outside of this so that needs to be understood.

    Advice to ManagementAdvice

    Show your employees some respect. If they do a good job, are always reliable, always on time, etc. they deserve to be heard out and treated respectfully. Stay humble and forget about the profits, your employees matter too.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    A job I miss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Los Angeles, CA
    Former Employee - Cashier in Los Angeles, CA

    I worked at El Pollo Loco part-time (less than a year)

    Pros

    Free food, amazing food, busy atmosphere, nice coworkers.

    Cons

    Too much pressure sometimes, cashiers had to pick up a lot of the work the cooks should have been doing. Not JUST a cashier position, be prepared to do EVERYTHING.

    Advice to ManagementAdvice

    Put more than two people in drive thru during rush.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    If you have the support of your GM you'll be fine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Los Angeles, CA
    Current Employee - Assistant Manager in Los Angeles, CA

    I have been working at El Pollo Loco full-time (more than 3 years)

    Pros

    Compensation
    Many opportunities for advancement

    Cons

    Hours worked
    A lot of pressure with too many audits

    Advice to ManagementAdvice

    M

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