Elavon

  www.elavon.com
  www.elavon.com

Elavon Reviews

Updated November 8, 2014
Updated November 8, 2014
100 Reviews
2.7
100 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Simon Haslam
16 Ratings

Review Highlights

Pros
  • Great people working at this company and pockets of awesome senior level mangers (in 5 reviews)

  • Most of my co-workers are good people (in 4 reviews)


Cons
  • Upper management in key positions are not qualified or educated enough to do their jobs (in 5 reviews)

  • You are a cog in the wheel with this company no upward mobility, No training, Long hours, Under staffed under funded (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very good experience; learned a great deal about the payments industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Elavon full-time

    Pros

    I felt valued for my knowledge and contributions. Excellent vacation policy, good benefits. High corporate ethical standards.

    Cons

    The strategic value of our area was not thoroughly understood or utilized. As in every corporate environment there were micro-managers and unpleasant people; these were balanced by many other good people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Very frustrating and archaeic work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Elavon full-time (more than an year)

    Pros

    I have a good bit of schedule flexibility. I do feel that I have work-life balance.

    Cons

    We are in a constant state of reorg. Current leadership is iffy at best. They completely don't get or care about competitive salary assessment. If you don't come in at a decent salary, it will take forever to achieve one. They really don't believe in paying people.

    Advice to ManagementAdvice

    You get what you pay for.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Horrible management. Bad business ethics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Voice Authorization Agent in Knoxville, TN
    Former Employee - Voice Authorization Agent in Knoxville, TN

    I worked at Elavon part-time (more than 3 years)

    Pros

    Good for college students in that you can work at night in the call center, but you definitely want to keep your head down, and keep to yourself.

    Cons

    Management plays favorites. If you aren't in the "in crowd", you agree sunk. Special privileges are given to a chosen few, including off the record time away from work, excused absences, and more. Standing up for yourself is highly discouraged and punished.

    Advice to ManagementAdvice

    Find someone with businesses ethics to manage your employees. Keep an eye on them, as there is a lot you aren't seeing.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Nice titles for low pay and a lot of work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Atlanta, GA
    Former Employee - Project Manager in Atlanta, GA

    I worked at Elavon full-time (more than 3 years)

    Pros

    New CEO, but change takes time. Great people working at this company and pockets of awesome senior level mangers.

    Cons

    No training = no growth. No internal culture and bring your own coffee.

    Advice to ManagementAdvice

    Develop an internal culture and invest in employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Poor salary some of the new upper management are terrible and do not know what they are doing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Atlanta, GA
    Current Employee - Sales in Atlanta, GA

    I have been working at Elavon full-time (more than 8 years)

    Pros

    Good co workers and good work enviroment

    Cons

    Snr management do not know what they are doing

    Advice to ManagementAdvice

    Look at the staff that have been a backbone rather than bring in new faces who do not know what they are doing

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Hard to get settled

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Don't Even Know Anymore in Knoxville, TN
    Current Employee - Don't Even Know Anymore in Knoxville, TN

    I have been working at Elavon full-time (more than 5 years)

    Pros

    Great people. Good environment. Backed by a very stable company, so the organization itself should be around for the long haul. Constantly gaining new markets.

    Cons

    Change is a constant here. While change can often be good, when it happens so quickly that employees feel like they are caught in a tornado, it leaves behind a trail of uncertainty and fear. Manager are swapped, people are uprooted and moved to different teams (they call is restructuring), more and more responsibility is piled on you with no increase in pay. It's a job. The people are great, but we are all constantly looking over our shoulders to see what's sneaking up on us next.

    Advice to ManagementAdvice

    Don't be so reluctant to hire new people. Moving everybody around and giving them "opportunities" is making things uncertain and stressful which effects our ability to do our jobs.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Mixed bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Elavon full-time

    Pros

    Great people at mid-management and employee levels

    Cons

    executives are lost-too much politics, all about getting ahead not what is right for company
    chaos reigns due to poor executive leadership and meddling

    Advice to ManagementAdvice

    figure out who we really are-what are true one purpose is and orient all things around achieving that one purpose

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Constant Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Elavon

    Pros

    Finding the right sponsor is key to a good experience. If you have one who is in good favor, then things are positive. If you don't you are totally disposable.

    Cons

    Terrible leadership with a very bad culture.

    Advice to ManagementAdvice

    Stop the bleeding of good talent by ignoring what you have in hand and bringing in outsiders who do not add value.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Not a bad place to work, pay is too low, there are people working there are people woking there for over 5 years that st

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Terminal Repair Representative in Knoxville, TN
    Current Employee - Terminal Repair Representative in Knoxville, TN

    I have been working at Elavon full-time (more than 3 years)

    Pros

    Friendly work place, managers as a rule are engaging and informative, they have a nice cafateria, they have sick pay and free short term disability, they train their employees (okay) for the position, benefits are good but expensive

    Cons

    dont come here expecting to make good money.. alot of people that work here cannot live alone and have a car and a nice apartment

    Advice to ManagementAdvice

    raise minium pay to at least 13.00 per hour

    Doesn't Recommend
    Neutral Outlook
  11.  

    In Flux

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Elavon (more than an year)

    Pros

    There does appear to be upside

    Cons

    Getting to this upside is likely years away

Elavon Photos

Outside of Knoxville Building

+ Add Photo

Work at Elavon? Share Your Experiences

Elavon

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.