Eliot Community Human Services

www.eliotchs.org
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Eliot Community Human Services Reviews

Updated June 30, 2015
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3.0
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Kate Markarian
13 Ratings

21 Employee Reviews

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  1. Great Agency!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eliot Community Human Services full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    They really seemed to care about their employees and management works as hard as anyone else at Eliot. They weren't perfect but overall they were a great company with whom to work.

    Cons

    The population (s) Eliot works with can be challenging and not everyone was as invested as they should have been in helping the clients (too many people there just for a paycheck).

    Advice to Management

    Provide more opportunities for line staff to meet people higher up at the agency, particularly Human Resources staff. Figure out a way to get rid of the union.


  2. Therapist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outpatient Therapist in Salem, NH
    Former Employee - Outpatient Therapist in Salem, NH

    I worked at Eliot Community Human Services (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    caring, understanding, to all clients.

    Cons

    pay, union not colorful poor management


  3. The worst human service agency in MA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager/Direct Care Worker in Beverly, MA
    Former Employee - Case Manager/Direct Care Worker in Beverly, MA

    I worked at Eliot Community Human Services

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It's a job. Pay is somewhat competitive against other non profits.

    Cons

    Poor agency. No support from corporate office or supervisors. Dramatic unprofessional upper management. No regard for hard workers. Union is a mess and no real help for workers. Thankless job. Control staff with threats.

    Advice to Management

    Get rid of most of them. Hire people with some compassion and empathy


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  5. Company puts themselves before you.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transitional Coordinator in Lynn, MA
    Former Employee - Transitional Coordinator in Lynn, MA

    I worked at Eliot Community Human Services full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Decent pay, work with good staff, benefits.

    Cons

    Big rift between management and employees. Need to be part of a union. You're consistently expected to come in on your days off for meetings. No opportunity for growth based on lack of discernible hierarchy.


  6. Beware. Times have changed at Eliot and not for the better.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Coordinator
    Current Employee - Service Coordinator

    I have been working at Eliot Community Human Services full-time (More than 3 years)

    Pros

    Decent vacation time and mileage reimbursement A great concept- help the mentally ill population become more stable and independent.

    Cons

    Increase in responsibilities without increase in pay. Politics of upper management and DMH is curtailing the mission of fostering independence and stability within this population. High stress. Responsibility is very high. Not much support from management especially in crisis situations. Possibility of working with very high risk clients alone in your own car or in their homes. Very unrealistic expectations with caseload numbers very high and paperwork load always increasing.

    Advice to Management

    Listen to what you employees are telling you. And realize that so many people are leaving because of the concerns of high stress, safety, unrealistic expectations, employees have no one to talk to about what they are going through on a daily basis.


  7. Clubhouse Business Unit Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Eliot Community Clubhouse Supervisor in Lexington, MA
    Former Employee - Eliot Community Clubhouse Supervisor in Lexington, MA

    I worked at Eliot Community Human Services

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    An atmosphere of support and teamwork. There is an opportunity everyday to make a difference in someone's life. Good Salary and opportunities for training. They care about their employees.

    Cons

    Job can become boring in short period of time if there are no recent new members. Not enough challenging structured work for staff and members.

    Advice to Management

    Review projects that do not work and eliminate them. Add more variety of responsibilities that members would like to do.


  8. Helpful (1)

    CBFS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Specialist
    Former Employee - Mental Health Specialist

    I worked at Eliot Community Human Services full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The team I was on was super supportive, worked together well, and everyone was friendly and dedicated to their word. My supervisors were awesome for the most part. Despite the stressful nature of the job, my two years at Eliot were wonderful and I would go back if I were still living in MA. I always had the support I needed and if I was stressed out, I felt like I could go to my Team Leader or other supervisors to talk about it. They were always looking for more feedback and always wanting to keep everyone in the loop. They were still supportive of me to go pursue my master's degree, even if it took me to another state. There is all kind of free training that you are welcome to attend, and for folks with licenses, you can get CEU credits.

    Cons

    In CBFS Outreach there is a LOT of driving involved with your personal vehicle. Also, be prepared to cover other people's work on occasion- the service coordinator I was paired with went out on sick leave for my last 3-4 months, so I had to cover a 2 person caseload on my own. I got extra help on occasion, but it was very difficult and I got no extra compensation for the extra work.


  9. Great, there are many programs that make up Eliot, but the clinic I worked at was well run, respectful, and effective.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Psychiatric Nurse Practitioner in Concord, MA
    Current Employee - Psychiatric Nurse Practitioner in Concord, MA

    I have been working at Eliot Community Human Services part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexibility, respect, worthwhile colleagues, and freedom to practice unencumbered by bureacracy.

    Cons

    Small company can only pay employees so much.

    Advice to Management

    Continue hiring the right people.


  10. DCF Division

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DCF Division
    Current Employee - DCF Division

    I have been working at Eliot Community Human Services full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The kids who stay in our programs

    Cons

    Pay is awful Zero employee appreciation If you're an employee who makes one mistake at your job the senior management will never look at you in a positive light again, and if you're an employee who never makes one mistake at your job the senior management will never notice you, anyway.

    Advice to Management

    Members of DCF division behave in a clique-like manner, and appear unapproachable to the rest of us.


  11. Great benefits, lousy pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Eliot Community Human Services

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    They really care about the population they serve.

    Cons

    They do not care about their own employees. Overall, the attitude appears to be more "leave if you're not satisfied" rather than, what can we do to improve on a situation. No raises, lousy pay....promises that never come to fruition.

    Advice to Management

    All directors should be on the same page for all sites. Each site runs differently, including pay raises, respect for employees.



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