Eliza Reviews

Updated June 26, 2015
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2.7
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John Shagoury
8 Ratings

17 Employee Reviews

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  1. Helpful (1)

    Passionate employees. Leadership could be stronger.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tester in Danvers, MA
    Current Employee - Tester in Danvers, MA

    I have been working at Eliza full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Most employees are passionate about their work and truly believe that Eliza can influence the health of their clients members. Fast paced most of the time, so you are always working on something different.

    Cons

    The leadership does not seem to be strong enough. It seems like they are just taking orders from the venture capitalists who invested in Eliza a few years ago.

    Advice to Management

    Be more aggressive and take some chances on some businesses out of the healthcare vertical. Hold your managers accountable for failed deliverables.


  2. Helpful (1)

    Not Bad but Not Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Danvers, MA
    Former Employee - Anonymous Employee in Danvers, MA

    I worked at Eliza

    No opinion of CEO
    No opinion of CEO

    Pros

    Very flexible with working from home, beer on Fridays, the culture seemed quite relaxed, although this was a negative at times

    Cons

    Benefits were meh and no real room for growth. As a contractor it was looked down upon to work more than 40 hours as they did not want to pay overtime.


  3. Helpful (1)

    Awesome technology, poor leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Eliza full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Incredibly smart and dedicated people.
    Nice work environment
    Passionate and great leader in CTO and founder, Lucas Merrow

    Cons

    Sexism is alive and well at the leadership level- it's a time warp. The sales leaders (all men) have created a horrible culture of disrespect and male chauvinism.

    Advice to Management

    create an environment where good behavior is rewarded in more than beer and balloons. Professionals want stock options, competitive bonuses, and a path to success.


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  5. Helpful (1)

    They need serious help in running a proper profitable business!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Andover, MA
    Current Employee - Anonymous Employee in North Andover, MA

    I have been working at Eliza full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits, unlimited PTO (but it's not really), not in Boston, great and intelligent co-workers if they stay.

    Cons

    One person is doing the work of 5 people, not enough employees for the workload expected, no praise for work done as it's expected you work 12 hr days to complete the job., they do not support professional development or higher education reimbursements, do not encourage people to attend professional conferences/training in their field of expertise (you are expected to go online after 12 hr work days and learn on your own). Owned by VC, Bonus system not fair!

    Advice to Management

    Pay your people to the standards of Boston, encourage them in their role, Hire more people to relieve the Stress of Workloads, know who your people are and appreciate how they are trying to help Eliza be successful.


  6. Helpful (1)

    App Dev

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Eliza full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Most employees want to make a difference and are passionate.

    Cons

    Executive team has blinders on and has taken their eye off the ball over the years. Small company with a large company feel.

    Advice to Management

    Need to be able to multi-task. Improve core competency while at the same time plan for the future. Listen to your employees.


  7. Helpful (1)

    Great experience! I was a contract employee for 3+ months and would have stayed longer but I found a permanent job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Transcriptionist Contract - Temp in Danvers, MA
    Former Employee - Medical Transcriptionist Contract - Temp in Danvers, MA

    I worked at Eliza

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent experience, certification and training in the Healthcare field.

    Cons

    They were not hiring (permanent) for the positions that I would have qualified for, I was a longer term contract employee. So I gave my notice and left when I landed a permanent job.


  8. Helpful (6)

    worst place if you're looking for progression

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eliza full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    not sure if there are any -

    Cons

    - unlimited vacation except you don't get to use even industry average
    - below industry wages for very above industry work hrs
    - monotonous work; all the big perks go to senior management
    - career development... oh wait.. what does it mean?

    Advice to Management

    - do some introspection on why everybody's looking to jump ship at the first available opportunity


  9. Helpful (3)

    Do NOT work here! It will be your worst nightmare!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eliza (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    1.) Their cause does help people.
    2.) You may meet a few nice people.

    Cons

    1.) They never make enough money each year, therefor, no bonuses and maybe (if you're lucky and basically beg) a $0.25 raise. Yes 25 cents.

    2.) There's no point in having anyone in HR, they have NO authority.

    3.) Sr. Managers & Directors come and go as they please. They work maybe 4-6 hours per day/15-20 hours per week. They have no clue what they are doing and they are constantly getting promotions and/or raises.

    4.) Hard working individuals burn out VERY quickly and start to resent the company.

    5.) Complete segregation between the first and second floor. First floor is known as peasant-ville where as the second floor is known as - we have a lot of money, fancy cars and clothes.

    6.) You'll start drinking every night to cope with how much you loathe your job.

    7.) Men ALWAYS get promotions over women.

    DO YOURSELF A FAVOR AND DO NOT WORK HERE!!!!!!!!

    Advice to Management

    The company wouldn't suffer as much if they fired the useless people in upper management and hired AND/OR promoted the competent individuals who know to promote good business.


  10. Helpful (2)

    Its OK.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Danvers, MA
    Current Employee - Account Manager in Danvers, MA

    I have been working at Eliza full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Yearly corporate holiday and summer parties were fun.

    Cons

    Unlimited vacation!...what this was was the elimination of a all employees' accruable vacation time benefit to get a large number off the books and make the numbers appear better for a sale. This was spun to the employees as "Unlimited Vacation". Very dishonest.

    People are OK. No one socializes after work hours. Everyone keeps their heads down since they're typically swamped with work


  11. Helpful (4)

    Dead end job you can be proud of

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Eliza full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    One of very few companies where you can be proud of what its doing in terms of its product.
    Your work (indirectly) gets to help people live healthier lives and even saves lives.

    Cons

    Lost its entrepreneurial spirit
    Politics get in the way of getting things done
    Too many decision makers
    No growth opportunities (most people stay in the same positions for many, many years)

    Advice to Management

    Employees are not being heard (surveys with predetermined questions and responses is not an adequate substitute)
    Wrong decisions are frequently made



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