Ellucian Reviews

Updated March 22, 2015
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2.9
141 Reviews
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Approve of CEO
Ellucian President & CEO Jeff Ray
Jeff Ray
14 Ratings

Pros
  • Work from home available if you are good with your managers & higher ups (in 11 reviews)

  • Working to support higher education can be very rewarding and the customers are wonderful (in 14 reviews)

Cons
  • Senior top sales performers continue to leave from both the Datatel and Sungard teams (in 3 reviews)

  • The merger with Sungard Higher Ed only made it worse (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Great working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ellucian

    Pros

    Flexible schedule, very talented and smart coworkers, innovative atmosphere, remote options.

    Cons

    Budgetary constraints for attending outside professional development

    Recommends
    Approves of CEO
  2. IT in turmoil since leadership change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ellucian

    Pros

    Work from home a few days a week. Decent benefits. Very talented team of direct colleagues.

    Cons

    Upper IT management is chaotic. They do not seem to be able to plan something more than one week in advance. They want to micro-manage everything, but do not actually do it, thus slowing progress down.. They tend to give very complex tasks on short notice with practically impossible deadlines. Fly by the seat of our pants seems to be the order of the day.

    Advice to ManagementAdvice

    Stop treating staff like they cannot see what is going on.

    Doesn't Recommend
    Neutral Outlook
  3. Work from home was nice, but that's about it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ellucian

    Pros

    Work from home was great, benefits were ok.

    Cons

    Too focused on billable hours, teams don't colanorate (services/development). Salary was lower than average

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Excellent working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ellucian full-time (more than 3 years)

    Pros

    I love the work life balance, leadership at Ellucian, and their remote working but connected environment.

    Cons

    The health insurance could be better - that was somewhat of a disappointment

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  6. Needs innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ellucian

    Pros

    Good people but the company is very slow to change to meet customer and employee needs

    Cons

    Little upwards mobility
    Lack of integration between different components of the company

    Doesn't Recommend
    Neutral Outlook
  7. 1 person found this helpful

    Total chaos full of lies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at Ellucian full-time (more than 10 years)

    Pros

    Working from home. Low level people are very nice and concerned about their clients.

    Cons

    Another round of layoffs. You let go ten percent and you don't even tell the rest of the company. Established a curve that during reviews, 30% would be above average, 60% would be average, and 10 % below average. Raises would depend on which group you were rated into, and how much you make compared to the average salary for your position. We were led to believe that 10% would get no raise; turns out they were fired instead.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful

    Something is missing...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ellucian

    Pros

    Good products and so so pay for the hours.

    Cons

    I went from working at a college to Ellucian. I was impressed with the company that was Datatel. I have sense learned that the family atmosphere as become nothing more than another corporation. It only looks at the revenue. There is nothing special about it. The leadership is gone. The innovation is gone. The passion itself is gone. It now only boils down to sales....and it shows.

    Advice to ManagementAdvice

    Separate the 'sales people' from between the people that help the client and the client. Everyone is not a sales person. Move these 'engagement managers' to sales and let people that actually know the system help the client. The client will appreciate it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful

    Just another widget

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ellucian full-time (more than 5 years)

    Pros

    Serving clients is the best reward. Ability to work independently either onsite or remotely. The base compensation is fair when hiring.

    Cons

    Very top heavy and beaurocratic. Professionals are not treated with respect. Front line service providers are not given tools to succeed. Bonus plan is not based on controllable criteria. Front line management and functional silos Discourage innovation and creativity .

    Advice to ManagementAdvice

    Upper management's philosophy does not trickle down. Business models need understand the workers of the 21st century. Consider GE's new successes in a plant with one supervisor to 400 workers. Or no travel expense restrictions but online transparency to all expense reports. Othe companies are innovating by breaking down old control models and there by eliminating number of VP positions.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful

    Great team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at Ellucian full-time (more than 10 years)

    Pros

    I have had a great experience within my team. The collaboration and teamwork is stellar. My immediate management team has always had my back.

    Cons

    lack of promotions, high billable time is expected, not too fond of the current health care plans but we have some decent coverage.

    No opinion of CEO
  11. 1 person found this helpful

    consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Consultant in Remote, OR
    Current Employee - Consultant in Remote, OR

    I have been working at Ellucian

    Pros

    Enjoyed the work. Worked remotely. Fair Pay. Ok Benefits.

    Cons

    A company in turmoil. In seven years there were at least 5 corporate restructurings followed by 5 reductions in force. One of which was a corporate merger with DataTel to become Ellucian.

    Don't count on Bonus as being part of your salary or benefits.

    Advice to ManagementAdvice

    Stabilize.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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