Ellucian Reviews

Updated April 17, 2015
146 reviews filtered by
  • Any Location
  • Any Job Title
3.0
146 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Ellucian President & CEO Jeff Ray
Jeff Ray
15 Ratings

Pros
  • Work from home available if you are good with your managers & higher ups (in 11 reviews)

  • Working to support higher education can be very rewarding and the customers are wonderful (in 14 reviews)

Cons
  • Senior top sales performers continue to leave from both the Datatel and Sungard teams (in 3 reviews)

  • The merger with Sungard Higher Ed only made it worse (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great company with access to resources for information

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst
    Current Employee - Systems Analyst

    I have been working at Ellucian full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    With Managed Services division which mostly work permanently onsite at various schools. Access to people across the company if you need info.

    Cons

    Have to train yourself. While you do get access to the training material formalized training is rare.

    Advice to Management

    Investing in internal training will greatly strengthen the Managed Services sites.

  2. Challenging and exhausting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Functional Consultant in Boulder, CO
    Current Employee - Functional Consultant in Boulder, CO

    I have been working at Ellucian full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Ability to work independently but know that I have a good resource team behind me.

    Cons

    Travel is much more than advertised. They do not treat their traveling employees, their greatest resource, very well. They are not concerned with anything other than the bottom line.

    Advice to Management

    Take care of those of us who are on the road 90%+ better than you currently are.

  3. technical writer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Malvern, PA
    Former Employee - Anonymous Employee in Malvern, PA

    I worked at Ellucian

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Deep employee experience regarding the higher ed market

    Cons

    Job security - periodic restructuring (layoffs)

    Advice to Management

    Need better communication from management down through all levels

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Current employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fairfax, VA
    Current Employee - Anonymous Employee in Fairfax, VA

    I have been working at Ellucian full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are great. There is flexibility to work from home. There is a clear message from the CEO about the importance of the company's contribution to the higher education landscape, although profits are still important. There is opportunity for advancement as the company grows and changes. There is a set of clearly defined initiatives and goals for the year.

    Cons

    Business is in a state of constant change that isn't managed well. There are often different groups working on the same issue/challenge without coordinating efforts. It's sometimes hard to stay updated on information you need to be effective. Some areas are understaffed where others have excess capacity, so the workload isn't evenly distributed.

    Advice to Management

    Goals are clear at the highest level but need to be translated to actionable elements for all employees. There needs to be more avenues of communication across departments and functions.

  6. Helpful (1)

    Mid level management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ellucian

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some great people have worked there and the industry can be rewarding.

    Cons

    The company is in total flux and change and has been since Datatel and SunGard Higher Education merged. Turnover and lay-offs are rampant in most parts of the organization. They have been systematically reducing staff levels since the merger to "lower the average age" of the company and therefore the salary burdens. They do not value individuals at all. They seem unable to right the sinking ship.

    Advice to Management

    Value and invest in employees and technology to make you successful. Understand that the people will save you, if you let them. Do not just give lip service to this.

  7. Great working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ellucian

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Flexible schedule, very talented and smart coworkers, innovative atmosphere, remote options.

    Cons

    Budgetary constraints for attending outside professional development

  8. IT in turmoil since leadership change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ellucian

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Work from home a few days a week. Decent benefits. Very talented team of direct colleagues.

    Cons

    Upper IT management is chaotic. They do not seem to be able to plan something more than one week in advance. They want to micro-manage everything, but do not actually do it, thus slowing progress down.. They tend to give very complex tasks on short notice with practically impossible deadlines. Fly by the seat of our pants seems to be the order of the day.

    Advice to Management

    Stop treating staff like they cannot see what is going on.

  9. Work from home was nice, but that's about it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ellucian

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Work from home was great, benefits were ok.

    Cons

    Too focused on billable hours, teams don't colanorate (services/development). Salary was lower than average

  10. Excellent working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ellucian full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love the work life balance, leadership at Ellucian, and their remote working but connected environment.

    Cons

    The health insurance could be better - that was somewhat of a disappointment

    Advice to Management

    Keep up the good work!

  11. Needs innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ellucian

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good people but the company is very slow to change to meet customer and employee needs

    Cons

    Little upwards mobility
    Lack of integration between different components of the company

Ellucian Photos

Work at Ellucian? Share Your Experiences

Ellucian

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.