Ellucian

  www.ellucian.com
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Ellucian Reviews

Updated August 6, 2014
Updated August 6, 2014
98 Reviews

2.8
98 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Speer, III
62 Ratings

Review Highlights

Pros
  • Work from home available if you are good with your managers & higher ups (in 8 reviews)

  • Working to support higher education can be very rewarding and the customers are wonderful (in 14 reviews)


Cons
  • Employee satisfaction was terrible (in 4 reviews)

  • Can run into glass ceilings in middle management, depending on division (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee  in  Fairfax, VA
    Current Employee - Anonymous Employee in Fairfax, VA

    Pros

    Ellucian has been evolving for the better over the past year that I have been here. A lot of new Executive management that is bringing the business forward in a positive way. Overall the workforce is a great group of people and I would recommend working here.

    Cons

    The Fairfax office setup makes it hard to get to know other co-workers. There are new programs being put in place to help with getting to know each other but it is difficult due to the workforce being spread all over the world.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Growing, adjusting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Programmer Analyst
    Current Employee - Senior Programmer Analyst

    Pros

    Many positions are remote, so you don't need to be near an 'office'. A lot of employee engagement groups formed and the information for improvement is being taken seriously. The flagship product is undergoing a transformation using cutting edge technology.

    Cons

    Many remote positions require a ton of travel, or require knowledge of one of the heritage company's tech. Sometimes too specific for lateral career moves.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Focus on the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Director
    Current Employee - Technology Director

    Pros

    Growth has been good in past few years, the company has started to pay attention to internal issues and their people, strong sales focus, products greatly improving

    Cons

    Mergers create constant climate of cultural unrest; systems still reflect 'them' and 'us' - technology management teams are providing the most sustainable profit margins but are not well understood, supported or represented in the corporate structure; the sales and consulting side constantly undermines and vampirizes from TM and the higher ups seem to only emphasize product sales.

    Non-datatel people outside of fairfax feel excluded and marginalized. Divisions compete with each other. Company is still 'storming' and morale is low.

    Great ideas tend to surface, momentum gets started, and then efforts get abandoned and the company shifts to the next new shiny thing without following through to completion on core business processes. We sell 'best practices' - let's start using them!

    Advice to ManagementAdvice

    Learn about, understand, value and reward TM site leadership, staff TM sites adequately, establish contracts with best practices, and recognize that sales may be an easy business model, but we can only sell a product once - the company's future rests in the installation and sustenance of the onsite teams and services to manage those products and leverage them to the fullest so the products add value to the clients operations and our reputation and strength as a world leader in our field will grow.

    Your TM staff are not expendable resources, and the long term success model does not rely solely on the margin. The company needs to understand how unique and talented the TM leadership needs to be to do what they do each day. HR doesn't have a clue what skills or experience we all have...what is needed...Or how far above and beyond we need to stretch every day - beyond those cookie cutter easy to manage 'one size fits all' job descriptions they applied unilaterally. Does anyone actually pay attention when we report what we accomplish every year? What does an 'Academic Technology Management' team in your company actually do? They aren't just a bunch of instructional designers.

    TM leadership grapples with the responsibilities of managing their site without needed policy support or client side business maturity, struggles with project management duties, staff management is difficult when roles are unclearly defined and considered marginal... a TM team thrives in the most challenging cultural environments... and then faces red tape, low resource levels, inadequate recruiting and retention support, poor system access, difficulty rewarding performance because the company doesn't grasp what we do or why it's important... and then we all face that marginalized status within corporate. Employee engagement will not improve because of more newsletters, or more frequent conference calls and email blasts about our sales numbers.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Company is slowly getting stronger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Finally some leaders that have implemented PROCESSES into what various areas of the company need to do to be able to measure success.

    Cons

    Too much heritage Datatel thinking and believing their way is the best way -- every time. Come on. You merged with a big company that knows a thing or two about higher education. Lets get everyone contributing and listening to get better in every way!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    Getting stronger each quarter.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  Remote, OR
    Current Employee - Consultant in Remote, OR

    Pros

    People are awesome and love higher education. Seems to be over the monthly force reductions and sales are becoming much stronger.

    Cons

    If you don't live in Fairfax and aren't heritage Datatel then it seems your days are numbered. They like to stick together in that pack and don't expand trust to those that were merged into the new company.

    Advice to ManagementAdvice

    Get out of the old mode of thinking that the Datatel model is the best answer to everything, and learn from former SGHE employees. They have something to offer and care about the business too.

    Recommends
    Positive Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Director of Academic Technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Academic Technology  in  Los Angeles, CA
    Current Employee - Director of Academic Technology in Los Angeles, CA

    Pros

    This is an international company working to provide student success solution to universities and colleges. I love having colleague in other countries and in other states as consultants.

    Cons

    None really, sometime the web conferencing solutions wouldn't work on my computer but my computer was special. I would always listen to the recording later, if I was having difficulties.

    Advice to ManagementAdvice

    Continue to grow the Technology Management business, its a great model.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great people and pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Fairfax, VA
    Current Employee - Director in Fairfax, VA

    Pros

    Tremendous people and institutional customers are gracious with their time. Marketing team is strong, sales team is unreal. Strong, smart. Company pays extremely well and bonuses are generous. Most of executive team is smart, friendly and passionate about higher ed.

    Cons

    Some management very tough. Unnecessarily so. Morale is a bit low on some teams because of certain individuals. Upper management should keep a close eye on morale.

    Advice to ManagementAdvice

    Talk to your employees and make sure they feel managers are providing guidance and not destroying morale. You have a classy and smart team. Support is needed. Some team members have low morale because of certain management.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Employees stretched thin, high turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexibility, ability to work from home. Benefits are OK.

    Cons

    Very high turnover, morale is very low, employees sound defeated. Training provided to sales teams is far from sufficient. New employees who are not equipped to succeed.

    Top heavy, too many VP positions created over the past two years at the time many employees were let go.

    Advice to ManagementAdvice

    Stop creating VP positions. Hire more people, too many employees are burned out.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Web Technologies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Large company, trying to do the right things. Salaries in acceptable range. Remote/Telecommuting available.

    Cons

    Too many mergers in past few years and a bad job of melding the different entities. Corporate direction is rudderless and seems to change every 18 - 24 months.

    Advice to ManagementAdvice

    Figure out what you really want to do. Understand the dynamics of Higher Education and pick your niche. Either jettison the elements that don't fit the core competencies you decide you want, or re-organize into truly separate entities that are able to focus on their core competencies without the politics of "fitting" into whatever the current overall corporate "direction" is.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Painful

    Former Employee - Support
    Former Employee - Support

    Pros

    The days of the Pros are gone, it was ONCE 3 great separate companies. Sungard laid the foundation for ruining 2 of the 3, ellucian finished the job by adding Datatel.

    Cons

    They lost the elements that once mange them individually great. Employees have been in survival mode for a decade, many don't leave because of the benefits and vacation.

    Advice to ManagementAdvice

    Wake up, Oracle led the way in new SIS sales in 2013.

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