Embarq

  www.embarq.com
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Embarq Reviews

Updated Feb 3, 2014

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3.4 37 reviews

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Embarq President & CEO Glen F. Post III

Glen F. Post III


59% of employees recommend this company to a friend
37 Employee Reviews
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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Company with opportunity, but too slow and greedy to react and invest in the future.

    Anonymous Employee (Current Employee) Overland Park, KS

    ProsRelatively good pay, and opportunity to progress in the company

    ConsSlow moving, unprogressive. Getting anything new done is like moving an ocean liner with a tricycle

    Advice to Senior ManagementDon't be so near sited and focused on short term revenue returns. While your concerns has been about access lines and increasing revenue - you have lost "customers", and therefore any opportunity you have for growing the business. Also there is too much management and not enough action. Reduce your management work force and empower your SMEs to more effectively advise, drive and ultimately make decisions. Hold them accountable - and you will get much more done, in less time, with less people.

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    1 person found this helpful  

    Muttonhead Commerical waste of money!

    Network Engineer (Current Employee) Las Vegas, NV

    ProsIt's still a paycheck for now. It is getting better slowly due to attrition however more technical creative minds are needed to fill the vacancies. Hopefully CenturyTel will remove some of the (Analog) good old boys that have been here far to long getting network operation on the same page.

    ConsTo many upper Managers are not Network Techology Master Minds, still in analog mode. Sales contracts have been lost due to the push for Nortel when the rest of the world is trained on Cisco. Were have all our Cisco Sales Engineers gone? More lay offs each quarter are coming. Union employees feel they are entitled no matter how bad the economic conditions are. ( Not my job! )

    Advice to Senior ManagementPlease investigate the on going ethical issues with management and vendors dating / relationships. Extremely out of control in Nevada. Seems various married management employees are dating vendors and other internal employees. Strange that these employee's were able to keep their jobs during the first round of layoffs.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Embarq squandered opportunity.

    Group Manager (Current Employee) Overland Park, KS

    ProsThe best reason to work for Embarq is living in the Kansas City metropolitan area. The people there are fair and decent. The company is populated with decent, honest people. Unfortunately, the world changed and left the company's leadership and culture ill-prepared to deal with a more competitive world. The internal culture is one of midwestern values where there is very little back-stabbing or ruthlessness.

    ConsThe company is failing. There is a glut of mediocre talent at Director levels of management that rose in previous boom times. Most of them would not warrant those same positions today. The company is mired in its methods and thinking. It makes well-intentioned but unsuccessful efforts to refresh its thinking.

    Advice to Senior ManagementSell. Which they've done.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
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    1 person found this helpful  

    Embarq is not a place to grow your career

    Account Manager (Current Employee) Overland Park, KS

    ProsThe career opportunities are very open within IT. Like any other company within corporate America, the spoils go to the one that shows and proves. Embarq is no different. If you are a person that can execute you will do well.

    ConsThe leadership is the same leadership as Sprint, which means it is awful. Embarq is in the middle of being brought by Century Tel. Meaning Embarq will be downsizing substancially very soon, which is unfortunate. Employee morale is also at an all time low. People dont know if they will have a job tomorrow or not. It is a depressing place to work.

    Advice to Senior ManagementTreat everyone as a partner versus a sub-ordinate.

    No, I would not recommend this company to a friend

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    Decent Company

    Intern (Current Employee) Overland Park, KS

    ProsThe management is helpful and encourages you to work on your own projects.

    ConsStruggling company with the loss of wire lines really hurting them. There is a strong disconnect between the working class (see line technicians and field staff) and the corporate management.

    Advice to Senior ManagementImprove your processes and try to emphasis your core competencies. Don't try to be all things to all people. Get a video offering of your own.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    1 person found this helpful  

    Embarq, the newest 100 year old company.

    Systems Architect (Current Employee) Overland Park, KS

    ProsEmbarq is a company seeking an identity. This provides enormous opportunity to set direction and then follow thru with action. If one has a good idea, there is a very good chance it will get funding and be implemented. Embarq IT is relatively small so there is opportunity for quick action when properly motivated.

    ConsEmbarq is a company seeking an identity. Sometimes ideas or personalities just don't fit. Change is constant and can be frustrating. Perhaps the most negative aspect of Embarq IT employment is the "old guard". Those individuals that came from Sprint when the companies parted. Too often the "old guard" clashes with senior management and the organization suffers as a result.

    Advice to Senior ManagementI am very satisfied that management is endeavoring to streamline the operation for the benefit of the shareholders and the employees. That said; leave the decisions about technology to the experts. The cheapest solution isn't always (rarely is) the best solution.

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    Great company with a lot of potential

    Recruiter (Current Employee) Overland Park, KS

    ProsTrue focus on innovation. People are geninely committed to the success of the company.

    ConsThere is workfoce shrinking going on.The core product (landline telephones) is a declining industry.

    Advice to Senior ManagementKeep pushing change and backing it up with your actions

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    1 person found this helpful  

    Average Company

    Application Developer (Current Employee) Overland Park, KS

    ProsThe pay scale is decent. The benefits Embarq offers are better than average. If you get in the right group, you may get to work with some interesting technologies. The working conditions are pretty good although some of the building in Kansas City are getting dated. The flexibility at Embarq is one of the nicer things about working there. Depending on the team you are, you can work at home a decent amount. As a developer, the equipment you get to work with is not the latest technologies, but if you know the right people, you can get upgraded to something that works.

    ConsThe incompetent management is one of the worse aspects of Embarq.. They are bent on getting as much of IT as possible moved offshore at all costs. So, if they think they can get away with it, your team will go too. The team I am on has about 60% offshore, so we are forced to work with staff from India that is very hard to understand and work with. We are also expected to have meetings very early to accommodate them. Many of the senior architects in IT know very little and are unable to lead and set directions for the company.

    Advice to Senior ManagementTake a look at what you are moving offshore and compare that to some competent developers onshore.

    • Work/Life Balance
    • Senior Management
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    • Career Opportunities

     

    Embarq is a great place to work as long as you don't plan to be there for the next 20 years

    Manager (Current Employee) Overland Park, KS

    ProsGood work life balance, the people are generally relaxed and have fun with their jobs, the company today has good profit margins, pay and benefits from my perspective are very fair. The leadership team is very competent, for the most part, and good to work for.

    ConsIt is well known that the company is in a declining business (wireline phone) and it will be challenging to offset those losses with new revenue streams. There is a strong incentive from Wall Street for the company to have a harvest strategy or, in other words, to get as much money out of the business as possible in the short term (e.g., not investing in future growth opportunities in order to keep investment and costs low). Cable and wireless companies are taking market share away every day and unlike larger wireline companies like AT&T and Verizon, Embarq does not have a wireless business to offset wireline declines.

    Advice to Senior ManagementAs an employee I would like to see them invest more in the long-term survival of the company rather than harvesting the business. However, from a shareholder's perspective I'm not convinced that that makes sense. The strategy that is being followed (biased towards short-term cash flow) is probably the best for the shareholder, so my advice (as much as I don't like it) is to keep doing what you are doing.

    No, I would not recommend this company to a friend

    • Work/Life Balance
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    Acceptable

    Anonymous Employee (Current Employee)

    Prosopportunity to advance is limited, but if you do your job you are rewarded financially. Management is not always responsive to requests and follow up is needed

    Consvery corporate, call center work can be boring and supervisors can be erratic in their style and expectations of employees

    Advice to Senior Managementstandardize the management style, personality issues can create a poor work environment and can ceated unnecessary tension between co-workers and peers

    Yes, I would recommend this company to a friend

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