Embarq Reviews

37 Reviews
3.4
37 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Embarq President & CEO Glen F. Post III
Glen F. Post III
0 Ratings

Employee Reviews

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  1.  

    WAS a great place towork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Ops in Kansas City, KS
    Former Employee - Vice President Ops in Kansas City, KS

    I worked at Embarq full-time (more than 10 years)

    Pros

    Legacy EQ was a great place to work. Changes have been made, purchases, mergers.

    Cons

    Lost personalization, company sold, good people gone

    Advice to ManagementAdvice

    Back off, listen.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Specialist I in Mansfield, OH
    Current Employee - Customer Care Specialist I in Mansfield, OH

    I have been working at Embarq full-time (more than 3 years)

    Pros

    Great people, great supervisors, very good training, benefits, bonuses, pay, you get your own cubical! Staff will make sure you feel comfortable before assigning you to any tasks.

    Cons

    Talking to angry customers is never fun, job can be stressful and overwhelming at times.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Embarq is no more and that's a good thing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Billing Representative in Overland Park, KS
    Former Employee - Billing Representative in Overland Park, KS

    I worked at Embarq

    Pros

    good benefits, especially tuition assistance.

    Cons

    apathetic management who don't want to get involved to solve issues.

    Advice to ManagementAdvice

    get involved with your employees and listen to them.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Too bad EQ was purchased to the planation owners from Louisiana

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Overland Park, KS
    Former Employee - Anonymous Employee in Overland Park, KS

    I worked at Embarq

    Pros

    Embarq was a great place to work. The people were wonderful. Leadership (except for the CEO) was top notch.

    Cons

    The CEO and BOD sold out the employees to CenturyLink. CL culture was a sweat-shop where employees are not valued.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    A fast-paced, dynamic and challenging work environment made every day a new adventure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Product Development Manager in Overland Park, KS
    Former Employee - Product Development Manager in Overland Park, KS

    I worked at Embarq

    Pros

    Compensation
    Job flexibility
    Opportunities to rotate throughout the business
    Management support
    Collaborative teamwork

    Cons

    Hard to advance to management level
    Long hours
    People constantly trading jobs can make things difficult to implement

    Advice to ManagementAdvice

    Communicate

    Recommends
  7.  

    it is an ok place to work but not the best by any means.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Internet Help Desk in Johnson City, TN
    Current Employee - Internet Help Desk in Johnson City, TN

    I have been working at Embarq

    Pros

    They have work at home possitions for many departments.

    Cons

    Very poor pay and supervisor support.

    Advice to ManagementAdvice

    INCREASE PAY

    No opinion of CEO
  8.  

    Good old company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Analyst in Overland Park, KS
    Current Employee - Analyst in Overland Park, KS

    I have been working at Embarq

    Pros

    stable 8 to 5 working hours
    Friendly colleagues

    Cons

    Shrinking business leaves hardly any opportunities for promotion and questionable job security

    Advice to ManagementAdvice

    Nourish entrepreneurial spirits

    No opinion of CEO
  9.  

    Good Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager in Winter Park, FL
    Former Employee - Manager in Winter Park, FL

    I worked at Embarq

    Pros

    Sr. Management competent and genuinely concerned for employees
    Middle management also competent
    Compensation is inline for the industry
    Benefits are ok but require greater contribution from employee each year

    Cons

    Shrinking y means focus is saving on opex. Lots of pressure to maintain or reduce costs in all areas
    periodic RIF's. Well handled by management but difficult nonetheless

    Advice to ManagementAdvice

    Allow more notice to individuals being Rif'd

    Recommends
    Approves of CEO
  10.  

    A good start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Gardner, KS
    Former Employee - Anonymous Employee in Gardner, KS

    I worked at Embarq

    Pros

    This was a good place to start working. Tried to be very team orientated. I liked the yearly review and the bonuses that came with it.

    Cons

    Some people are angry, its hard to deal with people everyday who do not love their jobs. You definitely feel like you are just a number after a certain amount of time.

    Advice to ManagementAdvice

    n/a

    No opinion of CEO
  11.  

    Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Marketing Communications Manager in Overland Park, KS
    Former Employee - Marketing Communications Manager in Overland Park, KS

    I worked at Embarq

    Pros

    Work Life Balance, People, Location

    Cons

    There really isn't anything I would complain about.

    Advice to ManagementAdvice

    Don't sell to Centurytel!

    No opinion of CEO

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