Embassy Suites Reviews

I have been working at Embassy Suites full-time for less than a year

Pros – The pay is reasonable. The training is excellent and all of my managers and supervisors are very nice and helpful. There are many parts to the hotel so you can work in all areas and grow in the industry. Health and dental insurance are good.

Cons – The vision insurance provided is almost useless. If you do not have a degree you can't be promoted within the hotel. I actually have more hotel experience than either of my direct supervisors.

Advice to Senior Management – Allow people to move into management based on experience and knowledge, not a piece of paper. Not putting down college, but i have supervisor that just graduated a month ago with a degree in Psychology. How does that make her more qualified than me when I've been doing this for a long time?

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Embassy Suites full-time for less than a year

Pros – None besides the supposed free meals which gets pre taxed...they pay you minimum and then you have to shell out 40 bucks per pay check to cover the cost of those "free" meals. On top charge you 50 bucks per month for parking...did I mention they start at minimum!!!

Cons – Too long to even list...
Horrible management..and their corporate office is just as bad they seem to wash their hands clean of everything. No reviews the past three years...and when they did do reviews merely a 25 cent increase for some....horrible work atmosphere. Understaffed and everyone seems they been kicked into what they're doing without any proper training. Employee morale is horrible and very sad this is how they have treated their employees for over 3 years with what little time I spent here, it was the worst experience ever!! and they do not even provide proper uniforms!! or supplies to even do your job the cheapest company ever!!!

Advice to Senior Management – Seems they pretty much hired anyone who wanted the job and is being run by complete idiots

No, I would not recommend this company to a friend

I worked at Embassy Suites

Pros – Friendly staff (except the General Manager).

Cons – Lack of moral, with a high turn-over, along with constant overtime.

Advice to Senior Management – Change your career.

No, I would not recommend this company to a friend

I have been working at Embassy Suites

Pros – Accomodating for PTO, and Open Door Policy with HR

Cons – Limited Career Growth Opportunities, Underpaid in Most Postions Outside of Service Positions (Front Desk, Housekeeping, Etc.)

Advice to Senior Management – N/A

I have been working at Embassy Suites

Pros – Nice environment (visually), fun meeting nice guests.

Cons – They don't keep their promises. They hire you and agree to pay you a certain amount but once you start working they pay you less than what you agreed to. My advice to anyone who is offered a position, make sure you receive a letter of hire specifying the amount of money you will be paid hourly. Also, be prepared to stand for several hours (6-8) with no breaks. If you have sensitive feet, this is not a job for you.

Advice to Senior Management – Management should keep to their word when hiring. If you make a promise to someone about how much they will make, then make sure that is what is on their paycheck. It took several weeks to see any change on my check after I kept nagging management. And I'm still not receiving what I was promised.

No, I would not recommend this company to a friend

I worked at Embassy Suites

Pros – very good and helpful management of staff

Cons – good but doesnt review or compensate that well

Advice to Senior Management – take note of those who are around you and commend them with more than words

Yes, I would recommend this company to a friend

I worked at Embassy Suites

Pros – Good connection with a very large and wonderful parent company (Hilton Hotels). Wonderful travel discounts that permit you to stay at any Hilton properties at a more cost effective rate. Salary very competitive with the industry.

Cons – This location had absolute zero room for advancement with the company. Communications between employees/managers/departments were non-existent. Annual raises based on performance never exceed $0.20/hr.

Advice to Senior Management – Work on your communication skills, do not allow your personal feelings to influence you at work, show interest in the betterment of the careers of those who work for you and establish plans to build their advancement.

No, I would not recommend this company to a friend

I worked at Embassy Suites

Pros – Bosses were amazing
Good jobs were acknowledged
Training was stellar

Cons – Unreal expectations of managment
Fake employees
Some coworkers were so caught up in pretending they were management when
management was not there,get a life!

Advice to Senior Management – Keep up the good work.
Speak to employees about how to
talk correctly to each other

Yes, I would recommend this company to a friend

I have been working at Embassy Suites

Pros – Extremely well run hotel. Managers are accomodating to employees and guests. Overall appreciation of employees which is nice. Lots of task variety. They like to hire from within so all managers know what employees have done because they have done it and the opportunities are visibile and available.

Cons – 8 hour shifts can be long, but the task variety makes it go quickly.

Advice to Senior Management – none

Yes, I would recommend this company to a friend

I have been working at Embassy Suites

Pros – Very flexible environment as well as very good pay with tips. Everyone is very friendly, which makes working there easier.

Cons – Because of the economic downturn, it seems like there has been an overall decrease in the amount of people employed. This results in lots of work needed by a few individuals, as well as an expectation for the quality to remain unchanged by upper management. There is also a lack of training and poor communication between what management wants and what we know. It also seems like there are trust issues and instead of letting a capable individual be in charge of a facet in the company the general manager feels like he must do it all himself.

Advice to Senior Management – My advice would be to not have unreal expectations of your employees, it's very hard to expect quality to stay the same when you decrease the amount of employees that you have. However, you are good at keeping the morale up through your "catch me at my best."

Yes, I would recommend this company to a friend