Embassy Suites Reviews

Updated April 21, 2015
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3.3
140 Reviews
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Embassy Suites President and CEO Hilton Chris Nassetta
Chris Nassetta
50 Ratings

Pros
  • Great company that provides all the tools for you to succeed (in 6 reviews)

  • You are empowered to make a difference at the hotel (in 3 reviews)

Cons
  • Long hours and not much time for you to enjoy time to yourself and with family (in 6 reviews)

  • no over time pay , human resources was unfriendly , hotel was very noisy bad management (in 3 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. food and beverage supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Embassy Suites

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits, discounts in any Hilton hotel, food, opportunity for growth, and perks

    Cons

    Closers stay till midnight, and really nothing else

  2. Enthusiastic and passionate about my job at the Oasis Casino.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Hostess in San Juan, PR
    Current Employee - Hostess in San Juan, PR

    I have been working at Embassy Suites full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The environment is very familiar, my co-workers are very friendly, they give me my 40 hours weekly, my managers are very trust worthy, the general manager of the hotel is an exceptional person, I love working the night shift because the casino is more alive at night.

    Cons

    The work I do is above my pay grade, I don't see any chance of increasing the pay grade for me and my co-workers.

  3. Housekeeping Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeping Manager
    Current Employee - Housekeeping Manager

    I have been working at Embassy Suites full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Owners take pride in property

    Cons

    Long hours and juggle a lot of duties

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good for a temporary Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HOUSEMAN in El Segundo, CA
    Current Employee - HOUSEMAN in El Segundo, CA

    I have been working at Embassy Suites full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The employers are good

    Cons

    Low Pay rates , The managers are rude , not a good benefits

  6. Hospitality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Embassy Suites

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good management team. Good benefits and work life balance. Would love to go back and work there again soon.

    Cons

    Had to work some weekends

  7. Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative in Deerfield Beach, FL
    Current Employee - Guest Service Representative in Deerfield Beach, FL

    I have been working at Embassy Suites

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is a position that requires a happy face, hard to be upset when you're smiling. Nice staff, Great Managers. No micromanaging.

    Cons

    People don't always do their fair share of the work.

    Advice to Management

    More employees needed!

  8. lame

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Embassy Suites full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    there were no pros here

    Cons

    this place was lame. thats all

  9. Great Company, Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk in Deerfield Beach, FL
    Former Employee - Front Desk in Deerfield Beach, FL

    I worked at Embassy Suites part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The benefits are great, you receive discounts on all Hilton hotels and can stay at a luxurious hotel for very little. They are also very flexible with days off and offer PTO.

    Cons

    There was a constant turnover of managers and employees. They conduct a yearly review where you opinion is supposed to be valued and help improve the company but if you say anything negative your gone. Top heavy company, managers are always looking out for one another.

    Advice to Management

    Listen to the constructive criticism of current employees.

  10. Helpful (1)

    Stay away. It's not worth it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Agent in Palm Beach Gardens, FL
    Current Employee - Guest Service Agent in Palm Beach Gardens, FL

    I have been working at Embassy Suites

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only pleasant thing about this job are the cheap hotels. Rooms are about 40 bucks a night excluding black out days.

    Cons

    One of the worst companies I have ever worked for. They micro manage everything yet nothing gets done. All workers get treated like slaves and hard work always goes unnoticed.

    Advice to Management

    Get rid of everyone that you have in charge and start over

  11. Helpful (1)

    High pay fresh out of college, low value for humanity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Convention Services Manager in Little Rock, AR
    Former Employee - Convention Services Manager in Little Rock, AR

    I worked at Embassy Suites full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    I made a lot of money working there, but I never had anything to do and was punished for it.

    Cons

    I never had anything to do and management constantly punished me for things that were never even a little bit my responsibility.

    Advice to Management

    Treat your employees like humans, manage your expectations, look for more sources for the problem.

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