Embassy Suites

www.embassysuites.com
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Embassy Suites Reviews

Updated March 1, 2015
Updated March 1, 2015
126 Reviews
3.2
126 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Embassy Suites President and CEO Hilton Chris Nassetta
Chris Nassetta
44 Ratings

Review Highlights

Pros
  • Great company that provides all the tools for you to succeed (in 6 reviews)

  • You are empowered to make a difference at the hotel (in 3 reviews)


Cons
  • Long hours and not much time for you to enjoy time to yourself and with family (in 6 reviews)

  • no over time pay , human resources was unfriendly , hotel was very noisy bad management (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Representative in Rogers, AR
    Former Employee - Guest Service Representative in Rogers, AR

    I worked at Embassy Suites part-time (more than a year)

    Pros

    Management is wonderful, most employees were fun to be around, guests were usually very friendly, you get a lot of free stuff from surrounding restaurants, you get incentives for doing well.

    Cons

    The pay could be a little better, it's a business hotel so some of the guests were a little uppity.

    Advice to ManagementAdvice

    None, they're doing a great job.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    just want the rigths

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeper in Oxnard, CA
    Current Employee - Housekeeper in Oxnard, CA

    I have been working at Embassy Suites full-time (less than a year)

    Pros

    they all help people and each other

    Cons

    they don't like other race

    Advice to ManagementAdvice

    treat all workers the same

    Recommends
    Neutral Outlook
  3.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and Beverage in Phoenix, AZ
    Former Employee - Food and Beverage in Phoenix, AZ

    I worked at Embassy Suites

    Pros

    Good training. Excellent perks to stay at other properties. Good customer service.

    Cons

    Bar tending during the free happy hour equaled lots of work for little tips.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Kennesaw, GA
    Current Employee - Anonymous Employee in Kennesaw, GA

    I have been working at Embassy Suites full-time (more than 3 years)

    Pros

    The hotel is beautiful and the management team is top-notch. A real family environment. Competitive pay and very good training opportunities. The GM truly inspires the team to be the best they can be.

    Cons

    Working with guests can be challenging, but that is true in every hotel scenario. It has nothing to do with this hotel, it's the nature of the beast!

    Recommends
    Positive Outlook
  6.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Embassy Suites full-time

    Pros

    Work is recognized by management

    Cons

    Working holidays and longer hours

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    One of the best companies to work for.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Embassy Suites

    Pros

    Professionalism with hospitality towards employees as well as guests. Everyone from the top manager to the dishwasher are treated as equally as valued team members. Some of the best benefits available. Generous employee, family, & friends discounts for all Hilton properties. The pros never stop.

    Cons

    The challenges of working here are energizing - accommodating hundreds of guests and even thousands in the convention center is demanding, but exhilarating and service minded people actually feel good about accomplishing these works with pride.

    Advice to ManagementAdvice

    Kudos! Everyone is a member of an actual team! Love the employee rallies and contributions to the communities!

  8.  

    Nothing but great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender in Fort Lauderdale, FL
    Current Employee - Bartender in Fort Lauderdale, FL

    I have been working at Embassy Suites full-time (more than a year)

    Pros

    The benefits are amazing, travel opportunities are fabulous and you have plenty of opportunities to move up!

    Cons

    Some of the guests can be difficult but that comes with the territory. There aren't too many cons!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    head chef

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Chef in Miami, FL
    Current Employee - Head Chef in Miami, FL

    I have been working at Embassy Suites full-time (more than 5 years)

    Pros

    i would love to have a new experience to be the head chef

    Cons

    i don't see the bad side

    Advice to ManagementAdvice

    ask questions to customers like hows the food,hows your stay at the hotel

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    GSM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Manager
    Current Employee - Guest Service Manager

    I have been working at Embassy Suites full-time

    Pros

    They take care of their employees through various perks. They continue to give out bonus's for proven performance and success.

    Cons

    You will be able to work longer hours. The GSM acts as an AGM for the most part. Overall the worplace is a great atmosphere.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Amazing, diverse, fun great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Embassy Suites full-time (less than a year)

    Pros

    Great workers, Amazing perks nice benefits

    Cons

    Lots of paperwork and lots of wasting paper

    Recommends
    Neutral Outlook
    Approves of CEO

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