Embrace Home Loans

  www.embracehomeloans.com
  www.embracehomeloans.com
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Embrace Home Loans Reviews

Updated June 10, 2014
Updated June 10, 2014
7 Reviews
3.3
7 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Kurt Noyce
1 Rating

Employee Reviews

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  1.  

    Loan Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Officer  in  Newport, RI
    Current Employee - Loan Officer in Newport, RI

    I have been working at Embrace Home Loans full-time for more than a year

    Pros

    Resources, Family Oriented and Professional Development
    Benefits package

    Cons

    Lack of communication between departments

    Advice to ManagementAdvice

    Improve communication between operations and sales

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Leadership Not Open To New Ideas in a Changing Market.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Embrace Home Loans full-time

    Pros

    Professional. From a recruitment standpoint, Embrace rolls out the red carpet and really, the employees couldn't be more professional and open. This trickles down from Corporate non-management headquarters (in RI) to the branch levels.

    Cons

    Prepare to process your files from start to finish which doesn't work in this Purchase market which drags down sales and production. Additionally, new ideas on origination are not welcomed by upper management-other than the 80's mentality of 'hitting Realtor offices.' Every LO in the market is fighting for that same deal and while that mentality may work for some, new systems and ideas are needed and when offered, go no where.

    Advice to ManagementAdvice

    Welcome ingenuity. Things have changed from 20 years ago in this industry-origination-wise and some of the best LO's have left the company because of this. The company means well, but fails to listen to the field.
    And in these challenging times, again in the mortgage business, that means high turnover and unhappy employees. Get rid of the current Loan Operating System. Very cumbersome.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Basic sweat shop. Great if you have no idea what normal mortgage companies are like

    Former Employee - Loan Officer  in  Newport, RI
    Former Employee - Loan Officer in Newport, RI

    I worked at Embrace Home Loans full-time for more than 3 years

    Pros

    Base pay and 8 hour work day

    Cons

    Basic sweat shop, run as a cross between a frat house and a religious cult. The loan officers literally process the entire file themselves and are treated as the lowest man on the pole, just below the cleaning man. The management act more like prison guards and the processors are essentially useless. If you can put up with the sarcastic attitude of the processors, you might find out what is going on with your loan, but only through email. They have bizarre monthly "awards ceremonies" that are something straight out of North Korea. The loan officers stand around clapping like a bunch of seals as the managers, processors and underwriters give each other awards and pat each other on the back for doing essentially nothing.The grand finally is when the President steps up to the mic, everyone bows their heads, and he gives a cryptic speech, sounding like something between and ominous warning and a Sunday sermon at The Assembly Of God Church. Nobody even knows what the heck the speech is supposed to mean, but they clap and clap like a bunch of brainwashed lemmings. Meanwhile when they get back to their desk, there is an email talking about how they might get laid off at any time, so they need to march in lock step behind our fearless leader and his crony team leaders.

    Advice to ManagementAdvice

    Get a clue and hire some outside team leaders who have worked around the industry. Bring in professional processors and marketing people and get over yourself.

    Negative Outlook
    Disapproves of CEO
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  5.  

    a great place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Loan Officer  in  Newport, RI
    Former Employee - Loan Officer in Newport, RI

    I worked at Embrace Home Loans

    Pros

    benefits, clean and friendly work environment. There are some strong personalities, leadership and coaching. I think the company has proven it is solid and will be around for another 20yrs.

    Cons

    undefined bonus structure, micro-management. There are certainly some in the business that are new and lack the ethical foundation necessary to be an honest operator in the mortgage field. It is unfortunate when profits are encouraged over the well-being of the client.

  6.  

    It was a positive place to advance my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Loan Officer  in  Newport, RI
    Current Employee - Senior Loan Officer in Newport, RI

    I have been working at Embrace Home Loans

    Pros

    Embrace will provide you with a solid stream of leads, and you will have the ability to earn a very strong income.

    Cons

    They employ a six sigma methodology which in my opinion is not suited for customer service and financial service companies.

    Advice to ManagementAdvice

    While the leadership is strong, they tend to tow the company line in almost all cases. The President is a very dominant figure that makes great business choices, but it is always his way.

    Recommends
  7.  

    A group of people working towards total customer satisfaction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Maitland, FL
    Current Employee - Anonymous Employee in Maitland, FL

    I have been working at Embrace Home Loans

    Pros

    Great Benefits, Great work environment. Very supportive management. Great Programs.

    Cons

    New a much simpler and friendly origination system. Empower needs a lot of updating.

    Advice to ManagementAdvice

    Invest money in a new operating system that allows originators to sell more and spend much less time putting a losn on the system.

    Recommends
  8.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Embrace Home Loans

    Pros

    thriving company in a dying industry....as lots of other companies doing the same thing are closing there doors embrace is opening new ones.

    Cons

    commication issues are a hard balance to maintain while growing so quickly and being so spread out over the country, I think it is just one of those on going issues that gets better in time.

    Advice to ManagementAdvice

    leadership is really good and offer lots of support in many areas. I think the only real advice would be ability to keep open line of cmmunication

    Recommends

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