Emdeon

  www.emdeon.com
Work in HR? Unlock Free Profile

Emdeon Reviews

Updated August 16, 2014
Updated August 16, 2014
89 Reviews

2.7
89 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Emdeon President and CEO Neil de Crescenzo
Neil de Crescenzo
8 Ratings

Review Highlights

Pros
  • people are great, great location (in 5 reviews)

  • Very good benefits and employee amenities comparable to Red Cross or government benefits (in 8 reviews)


Cons
  • lack of communication and too much political going on (in 3 reviews)

  • No one is held accountable for what they do (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work if you enjoy a dynamic culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Plenty of opportunity for advancement

    Cons

    Difficulties to determine corporate alignment

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Top notch employees. Competitive salaries, plenty of opportunities to continue your professional training and growth.

    Cons

    To much management and too few non-management to get the work done.

    Advice to ManagementAdvice

    Hire more general employees.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Used to be a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter  in  Nashville, TN
    Current Employee - Recruiter in Nashville, TN

    Pros

    Good benefits
    I enjoyed working with the people in our group

    Cons

    With a new CEO and new leadership there are way too many changes; it breeds a culture of change or get out - they should work on change management, especially since there are lots of changes going on both BIG and SMALL.

    Senior management are paid excessively high salaries and the heart of the business, the operations folks, suffer because their pay is not competitive...yet they are required to have exceptional technical/customer service skills.

    Difficult to grow in that environment.

    Advice to ManagementAdvice

    Hire more indians and less chiefs
    Value your good employees and try to retain them (not everyone is disposable)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 2 people found this helpful  

    Fulfilling Work but no bilingual compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Healthcare Representative  in  Port Arthur, TX
    Current Employee - Healthcare Representative in Port Arthur, TX

    Pros

    I enjoy helping the patients and giving them a sense of relief when they more worried about the bill than their illness. The best part of the job is assisting patients. The tedious part is the paperwork. I am one of only a small few bilingual people in the building, so I am asked to interpret frequently, even though I do not receive any additional compensation.

    Cons

    My manager is not on site, so he relies on my coworker for some of his information regarding my job performance, especially in the beginning. She was not a reliable source of objective information.

    Advice to ManagementAdvice

    Talk with the individual employee more often. When an employee asks a question do not react as though it is a shock or they should already know the answer. The "training" I received on the job was less than sub par. It was six months of my coworker telling me what to do machine gun style, then dramatically criticizing me when I had not written down every utterance. She made me want to quit right away.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Nashville, TN
    Current Employee - Director in Nashville, TN

    Pros

    I have a great boss who knows the business and takes the time to develop their team. Their door is always open.

    Cons

    New executive leadership needs to move more quickly to deliver on their promises of new products.

    Advice to ManagementAdvice

    Be careful not to cut so much that we go past lean and become anorexic with our staffing numbers.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Lot of uncertainty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Nash, TN
    Current Employee - Software Engineer in Nash, TN

    Pros

    Some good benefits, possible to work with some outstanding, world-class colleagues (but there are few of them, and only if you can get into the right position and right mgr.). Solid reputation in health EDI, some enthusiasm about change (at least lots of talk about it) and new Mgt (but double-edged sword = caution).

    Cons

    Still heavily siloed in IT, though lots of talk about breaking them down. So far mostly just talk and no action, and no promise that your job won't get washed away in the process, no matter how optimistic and supportive you are (outsourcing is defended even though recent attempts obviously failed in major ways). Company mgt. is new and very adept at saying what they think you want to hear. But that's where any hope of certainty and clarity ends - planning is all over the place, priorities not clear. Mgt. follow up and comm. are pretty awful. Message = Proceed with caution here!

    Advice to ManagementAdvice

    Most top mgt. is too new and too overwhelmed to offer much advice to. They are learning as they go, with unknown consequences.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Emdeon has it's ups and downs, mostly downs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources  in  Nashville, TN
    Former Employee - Human Resources in Nashville, TN

    Pros

    The best part of Emdeon is the people that work there. Somehow they maintain a familiar feel to each group in spite of all the chaos. Unfortunately their attitudes are being slowly stripped away in favor of do more or you are out of here.

    Cons

    The hardest parts of working at Emdeon is their management teams and total lack of accountability. As Emdeon gobbles up and tries to assimilate yet another company, the issues from the last one are never addressed creating a never-ending snowball effect of mismanagement and failed leadership struggles.

    Advice to ManagementAdvice

    Quit protecting your management teams. For every one management level employee that is let go, they let go hundreds of non-management ones. They just don't get it. They somehow seem to think that their management teams are going to be the saviors of the company instead of the amazing people who actually do the work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Implementation Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Implementation Analyst  in  Donelson, TN
    Former Employee - Implementation Analyst in Donelson, TN

    Pros

    There was a good training program for the work I was hired to do. The staff employees in this area were willing to share their knowledge and experience.

    Cons

    The manager of the department was not an open mind person who accept employee for who they were in reference to skill set and abilities. I felt this person limited certain employee based if that person was liked or not.

    Advice to ManagementAdvice

    The upper level management should be more aware of promoting a person to management, and look at all factors to determine if the person will make a good manager.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Advance ONLY if you're part of the good boys club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst II  in  Nashville, TN
    Former Employee - Business Analyst II in Nashville, TN

    Pros

    Get to learn a lot about healthcare
    Great co-workers

    Cons

    You can only move up if you are part of the club
    They don't reward hard work

    Advice to ManagementAdvice

    Get rid of management.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    There is lots of vision and drive, but the infrastructure and culture are lagging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    There really are a lot of exciting things happening throughout the company. It is a more recent development and allows employees to blur the lines between what previously had been an extremely siloed company.

    Cons

    Clear communication is still a major issue. Despite the stated goal of all BUs working together you often have to "check their work" to ensure they aren't trying to pursue their own agenda and are hoping that no one asks questions. The management structure can also be very confusing and there is no clear path for career advancement.

    Advice to ManagementAdvice

    You can dictate culture, but it will only have a negative effect until you actually embody that culture.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for Emdeon? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.