Emdeon Reviews

Pros

Very honest, fair and reasonable policies and management approach
Creative, progressive, innovative, striving to deliver unique value to the industry
Competetive benefits and comp
Good morale, encourages personal career growth

Cons

numerous acquisitions and business units are scattered

Advice to Senior Management

Consolidate the service offerings to the few and best with the greatest value to the industry and develop a consistent story and stick to it.

Pros

Gain good industry knowledge. Leader in the industry. Compensation is fair.

Cons

Slow career growth. Slow adaptation to new technology

Advice to Senior Management

Eliminate deadwigs and hire fresh employees

Pros

They are finally getting mature processes in place and the seperate work groups are working together to make improvements from the way things used to be. Emdeon cares about work-life balance in most departments, and upper management are focused in the right areas.

Cons

In some of the IT departments (I dont work in IT any more) employees are still expected to handle a lot of after hours support and the on.call compensation is not competitive with other companies.

Advice to Senior Management

Continue doing what you have been doing over the last five years. Real change starts at the top, and the current COO walks the walk, not just talks the talk.

Pros

Interesting work, feeling of working on a product that helps people, good people to work with internally and externally

Cons

Too many jobs being outsourced to India, too many random layoffs of essential personnel, no communication between departments

Advice to Senior Management

stop outsourcing jobs, you may think you are saving money but you aren't. Many of the foreign employees don't have the right technical skills, can't speak/understand English.

Pros

Great people and lots of work to do. Fellow employees are very welcoming and willing to help. The 401k plan is great and a few other perks.

Cons

Not a great company to launch one's career after college graduation. The company does very little for fresh grads integration into full-time work life.

Pros

Health industry is a good place to be. Wide variety of challenges and opportunity. Very good associates and customer base.

Cons

Medical industry requirements cause many ongoing challenges for our company. Consolidation of newly purchased companies creates difficulty in presenting a unified face to our customers. Company appears to be handling well.

Advice to Senior Management

Continue the direction we are headed, included consolidation of systems and products. I like the current expansion of training offerings, please continue to expand as possible.

Pros

Company is good....good leadership and good communication

Cons

solutions are all over the place and don't necessarily work well together as a total revenue cycle solution

Advice to Senior Management

if you are going to sell solutions to the physician practice market need to develop solutions that address their unique needs

Pros

Good Benefits, 401K, Paid Sick Time, Decent Vacation Time. The worker bees were good to work with and there was a team spirit.

Cons

They lie or withhold information. Their so called all hands meetings were a joke. They were basically a meeting to tell you nothing and side step what was really going on. They rambled about reports and graphs but no true issues were ever addressed. Most of the time you could not hear what was being explained because the person giving the meeting could not speak loud enough for all to hear.

The HR department leaves a lot to be desired. No complaints or issues are ever addressed. They just ignore them until you give up. The HR contact person is in another state.

Different divisions/locations have different rules which makes it hard to work with people in other divisions. There is a constant head butting with co-workers in other locations. Situations are handled one way in Ohio and other ways in Nashville.

They support older than old software to make one customer happy and ignore advice from employees on the best way to solve customer issues. We should know since we deal with them day in and day out. They waste time and money on projects that there is no market for.

They lay off people with no regards to what that person really did and leave the remaining people to deal with it.

They leave people in high management roles that have no clue what they are doing. Most are riding on the backs of others.

There is no training on new software. They load it and you have to start using it on the fly. There is no documentation on anything and if you do get something it is hand written chicken scratching.

One minute you are several different companies combined, then you are told we are all a company of "One" then six months later another company is bought and you are back to being several different companies which results in more lay offs. People with decades of loyalty and experience are cast aside so the new company can retain their employees.

Advice to Senior Management

Quit buying up more companies. You are not buying new technology you are eliminating jobs.

Train managers to act more professional and stop the gossip. Managers should not discuss issues other co-workers or team members are having in their personal lives. They should also not put down other managers in other department and divisions.

Managers need to step up to the plate when it comes to training their staff.

Pros

Some teams are good and very organized. So depending on which team you are in, the experience varies. If you are in one of the better teams, then there are some really good opportunities in writing web applications that use some of the latest technologies.

Cons

The company was not very organized at the time I was working. So, it was really hard for some of the projects to take off.

Advice to Senior Management

It will be nice to provide good feedback to the employees and also give a good overview regarding what team does what in the organization.

Pros

Good management. Great location.
Nothing else to say.

Cons

Nothing to say. Perhaps it will be good to have more career progression.

Advice to Senior Management

Nothing