Emeritus Senior Living

  www.brookdale.com
  www.brookdale.com

Emeritus Senior Living Reviews

Updated December 22, 2014
Updated December 22, 2014
282 Reviews
2.8
282 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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T. Andrew Smith
16 Ratings

Review Highlights

Pros
  • enjoy the teams i work with and the ability to support others in making a positive work environment (in 10 reviews)

  • I look forward to coming to work everyday (in 4 reviews)


Cons
  • Upper management within the facility and Corporate does not follow their own policies and ethics (in 8 reviews)

  • Everyone sleeps with each other in empty rooms the residents are not a priority here (in 75 reviews)

More Highlights

Employee Reviews

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  1.  

    Support system is unbelivable

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Emeritus Senior Living

    Pros

    The residents are delightful
    Charge nurse and CNAs are easy to get along with
    Residents family are kind and respect and support the CNAs and Charge Nurses

    Cons

    Management is terrible.Especially new managements is worse. They fire their old employees fore new ones. The residents and employees do not get the support they need and the CNAs are always put down. They also have the maintenance man spying on the nursing staff. About over 24 residents per CNA. And out of that 24 only 1-2 residents are able to do ADLs on their own. The rest need full assistant. And your lucky to even have one resident that does self ADLs. You always work during your brake cause you alone have so many residents.

    Advice to ManagementAdvice

    Your worker are humans. Treat them with respect and support them. Getting rid of your old employees for new ones is not acceptable or professional.

  2. 1 person found this helpful  

    The Vps in company told all Directors to fill out a review on here to make them look better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Emeritus Senior Living full-time (more than 5 years)

    Pros

    Seniors residents free meals close parking.

    Cons

    Lies and cover ups. They want to rob Seniors of their money and have us pretend it's a great place to work. We do what we need to, so as to make a living. It's hard when we know the company is not delivering on the promises they make to families. ALL ABOUT The Bottom Line AND dollar! Do yourself a favor and don't move into an Emeritus or Brookdale company. Go to the small mom and pops, they still care. My VP team don't even pretend to like Seniors.

    Advice to ManagementAdvice

    Pray for forgiveness you are going to need it!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Management only cares about profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medication Aide in Loma Linda, CA
    Former Employee - Medication Aide in Loma Linda, CA

    I worked at Emeritus Senior Living full-time (more than 5 years)

    Pros

    The residents and families that appriciate you and thank you for all your hard work. Some staff members are awesome.

    Cons

    The management being in people that are not appropriate for assistance living that needed to be put into a lock down alzhheimers facility but don't mention that to families. You have to be related to the Executive Director to move up in the company. They tell you to do things that are not proper protocal then when they get catch by state they all of a sudden where unaware of the situation. Degrade staff and nothing kept confidential. Everyone sleeps with each other in empty rooms the residents are not a priority here.

    Advice to ManagementAdvice

    They need to clean house of every single one

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Job From Hell due to Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Emeritus Senior Living full-time (more than an year)

    Pros

    Enjoyed the residents and the creativity of the job. I was there for approximately one year.

    Cons

    Too many to list. Mainly management showed zero respect for employees. Some of us were treated very badly. A terrible experience for me!

    Advice to ManagementAdvice

    Hopely your new takeover company, Brookdale Senior Living, will clean house and bring in new management

    Doesn't Recommend
    No opinion of CEO
  6. 2 people found this helpful  

    completely unethical, disheartening and dishonest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Emeritus Senior Living

    Pros

    wonderful residents, the building had a nice atmosphere

    Cons

    Ethics first hotline is a joke and does nothing more than fulfill a requirement. Receive no support or response as a result of using this hotline. Upper management within the facility and Corporate does not follow their own policies and ethics. Do not hold people accountable for their actions. Fail to address concerns of neglect, care issues, protect residents and their rights and investigate properly. Allow unqualified, oblivious, incompetent people to hold positions they should not. Allow and encourage bullying, retaliation, dishonesty and cover up to protect themselves rather than the residents. Completely dishonest in numerous areas, [payroll, health insurance offerings, state surveys to name just a few] and seem to have a lot of influence and/or power with various government entities. Admit residents that require much more care and monitoring than a less than experienced, skeleton staff can handle safely, which would also include med techs whose training is far from adequate as well as fail to possess needed knowledge about diseases let alone the medications they are handing out. No teamwork or support in and from upper management. Daily activities provided to residents is pitiful, no encouragement to attend, nothing stimulating provided to those with dementia. Resident autonomy is not encouraged or fostered. Fail to involve, educate, provide choices to residents regarding their care, illness, billing. Fail to provide diabetic and other prescribed diets. I can go on, but feel it senseless.

    Advice to ManagementAdvice

    acknowledge, investigate and personally address the users of the ethics first hotline and in an ethical manner. Dont find fault or place blame on the users of the hotline as a result of your own wrong doing. Hold people accountable, follow adopted policy, procedure and ethics. Be more attentive to concerns raised by staff. Provide better and more extensive training to the med techs, with better pay. Quit admitting or keeping residents that are medically unstable, require to much assistance with ADL's. Increase staff. Reward honesty and commitment of staff who value providing good, high quality care. Quit focusing on dollar amounts. Focus on providing quality care and giving the residents the value they pay for. Here too I could go on and on. READ YOUR REVIEWS and take what people say or feel as bad going on and take it to heart. You encourage these people who have concerns to put them to the ETHICS FIRST hotline, I suggest you actually formally communicate with these people, let them know what you are doing about it, and prove it.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    one of the worst assisted living in Colorado. I was going to take mom, but worst management ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Care Advocate in Aurora, CO
    Former Employee - Patient Care Advocate in Aurora, CO

    I worked at Emeritus Senior Living full-time (more than 3 years)

    Pros

    i don't recommend any one to work there

    Cons

    one person takes care of 30 residents. Are we still living in the 21st century? worst management, HR

    Advice to ManagementAdvice

    please hire many employees, don't only worry about your bonuses. Keep firing employees for their personal benefits

    Doesn't Recommend
    Negative Outlook
  8.  

    Stressful and frustrating!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - LVN in San Diego, CA
    Former Employee - LVN in San Diego, CA

    I worked at Emeritus Senior Living full-time (more than 3 years)

    Pros

    Taking care of residents and learning about their lives. Being close to co-workers and working together. Pretty good insurance.

    Cons

    Not staffing properly, working too many hours, moving in residents that required more help that the facility was not able to provide.

    Advice to ManagementAdvice

    Support the people who work the floor!

    No opinion of CEO
  9. 1 person found this helpful  

    Boys Club Rules

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Divisional in Miramar, FL
    Former Employee - Divisional in Miramar, FL

    I worked at Emeritus Senior Living full-time

    Pros

    A multitude of opportunity to overcome challenge

    Cons

    Decisions made based on whether you are in the club or not. Complete disregard for logic and decisions that are ethical. Everyone cow tows to the executive boys club. It is a toxic environment. Maybe the sale to Brookdale will get rid of some of them.

    Advice to ManagementAdvice

    Focus less on reports and statistics and software compliance and make rounds and take care of people. Learn that your pals aren't going to get you results, the hard working people with morales and ethics will!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Poor work environment, overworked and underpaid, Director disconnected from staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wait Staff in Hagerstown, MD
    Former Employee - Wait Staff in Hagerstown, MD

    I worked at Emeritus Senior Living part-time

    Pros

    The seniors who live there are a pleasure but unfortunately they are not treated with the dignity and respect that they deserve. There are some staff members who truly care but they are under the thumbs of the supervisors who only care about getting as much work out of them with as little pay as possible.

    Cons

    Extremely understaffed because they can't keep employess so the ones who stay have to do thd work of 4 with little compensation and no appreciation.

    Advice to ManagementAdvice

    Get involved with staff. Be more proactive in what is really going on with the functionality of the facility. Listen to employees! Keep the good staff members by watching and get rid of the dead weight and bad seeds.

    Doesn't Recommend
    Negative Outlook
  11.  

    Revolving door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Emeritus Senior Living full-time

    Pros

    Mission is great on paper/theory

    Cons

    ED who hired me was gone before I started . The next ED is already gone. (1 year time lapse) RCD was fired (after being originially hired as ED, then demoted once a background check revealed some questionable things). After going through 4 people in this position, they are on the 5th RCD in about one year. Already on their 2nd SSD, In that same year, this community is on their 4th LED as well as the 3rd official DSD, could have been 4 but one accepted the job but then declined just before orientation. They are on the 2nd CRD in one year. That is entirely too much turnover of management

    Advice to ManagementAdvice

    Open your eyes. Be honest. You might want to start looking out for the people

    Doesn't Recommend
    No opinion of CEO

Emeritus Senior Living Photos

Beautiful Assisted Living Facilities
A Beautiful Family Reunion for One of the Residents
Alzheimer's Walk

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