Emeritus Senior Living

www.brookdale.com
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Employee Reviews

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  1.  

    Emeritus-Seattle Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Accountant in Seattle, WA
    Current Employee - Senior Accountant in Seattle, WA

    I have been working at Emeritus Senior Living full-time (more than 5 years)

    Pros

    Great work culture, location, and work/life balance. Co-workers are extremely nice and fun. Employee Morale is good and fun events are frequent.

    Cons

    Career Growth is limited while compensation and benefits tend to be on the low end of the scale.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Decent Corporate Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Emeritus Senior Living full-time (more than 3 years)

    Pros

    Relaxed atmosphere. Friendly environment. Opportunities to branch out and get ahead.

    Cons

    Can be very click-ish. Potential to be blackballed. Very political.

    Advice to ManagementAdvice

    Focus on helping solid employees move ahead, while not arbitrarily awarding sub-par performances.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Great concept.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Dining Services Director
    Current Employee - Dining Services Director

    I have been working at Emeritus Senior Living full-time (more than 3 years)

    Pros

    Great work environment. Love the community I work at.

    Cons

    Better methods of training. Needs better way of training and support from regionals.

    Advice to ManagementAdvice

    More hands on, supportive training for management.

    Recommends
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  5.  

    It was a pleasure working with this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resident Assistant
    Former Employee - Resident Assistant

    I worked at Emeritus Senior Living full-time (more than a year)

    Pros

    The residents and their families will make you feel extremely appreciated.

    Cons

    Management sometimes inconsiderate of nurses and resident assistants.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Good place to start a career and gain some entry level experience, but learning and growth opportunities are limited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Staff Accountant in Seattle, WA
    Former Employee - Senior Staff Accountant in Seattle, WA

    I worked at Emeritus Senior Living full-time (more than 3 years)

    Pros

    Flex hours, laid back office environment, some cool perks like half days every other Friday during the summer, a few great individual leaders/mentors

    Cons

    Accounting work was simplistic and not challenging at all, mostly consisting of babysitting and correcting the errors of untrained business office directors at the communities. No real learning opportunities or exposure to advanced accounting concepts, no audit exposure, etc. The experience here was limited and results in a lack of exit opportunities. Growth opportunities exist in terms of moving up within the department, but even that has a lack of variety and depth and is basically just managing people doing the same basic entry level work.

    The accounting department also didn't do a good job of promoting. In my time there they moved at least two people into management who were great doers but terrible leaders, resulting in unhappy, mistreated staff. There were a few great people moved up also, but the percentage of misses was too high

    Pay and benefits were both at the bottom of the Seattle market.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Worked as dining services director last 4-5 years in NYS.

    Former Employee - Dining Services Director in Buffalo, NY
    Former Employee - Dining Services Director in Buffalo, NY

    I worked at Emeritus Senior Living full-time (more than 5 years)

    Pros

    Residents were nice.

    Cons

    The bottom line is Emeritus/Brookdale only cares about the bottom line. every aspect of business is driven by money. they will manipulate and lie to get residents and keep residents. ALL THEY CARE ABOUT IS THEIR CENSUS AND PROFITS. The company spends less then $5 a day to feed a resident 3 hot meals. the care levels are a rip off. you could be the greatest employee/manager in your community, but if a co-worker/staff member has a problem with you all they have to do is call corporate ethics first and report/fabricate something. you are immediately written up & given zero information or opportunity to defend yourself. No statements or collaborations. A complete joke for a company that has no ethics. In time every employee gets screwed. Emeritus is the walmart of senior living care. extremely large and cheap. there is a reason very few people work for Emeritus for any serious length of period.

    Advice to ManagementAdvice

    Ethics first/human resources is worse then any union. your not doing right by your residents and your allowing morally corrupt employees get respectable good employees fired. ethics first allows line staff to have more power then community management. the accountability is backwards. there is a reason NYS DOH is all over your NY communities with violations after violations, it is because you let your communities fall apart, so you can continue to build new buildings. Put the residents first, ahead of they're money and maybe you'll stop losing NYS licenses.

  8.  

    Job From Hell due to Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Emeritus Senior Living full-time (more than a year)

    Pros

    Enjoyed the residents and the creativity of the job. I was there for approximately one year.

    Cons

    Too many to list. Mainly management showed zero respect for employees. Some of us were treated very badly. A terrible experience for me!

    Advice to ManagementAdvice

    Hopely your new takeover company, Brookdale Senior Living, will clean house and bring in new management

    Doesn't Recommend
    No opinion of CEO
  9. 2 people found this helpful  

    completely unethical, disheartening and dishonest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Emeritus Senior Living

    Pros

    wonderful residents, the building had a nice atmosphere

    Cons

    Ethics first hotline is a joke and does nothing more than fulfill a requirement. Receive no support or response as a result of using this hotline. Upper management within the facility and Corporate does not follow their own policies and ethics. Do not hold people accountable for their actions. Fail to address concerns of neglect, care issues, protect residents and their rights and investigate properly. Allow unqualified, oblivious, incompetent people to hold positions they should not. Allow and encourage bullying, retaliation, dishonesty and cover up to protect themselves rather than the residents. Completely dishonest in numerous areas, [payroll, health insurance offerings, state surveys to name just a few] and seem to have a lot of influence and/or power with various government entities. Admit residents that require much more care and monitoring than a less than experienced, skeleton staff can handle safely, which would also include med techs whose training is far from adequate as well as fail to possess needed knowledge about diseases let alone the medications they are handing out. No teamwork or support in and from upper management. Daily activities provided to residents is pitiful, no encouragement to attend, nothing stimulating provided to those with dementia. Resident autonomy is not encouraged or fostered. Fail to involve, educate, provide choices to residents regarding their care, illness, billing. Fail to provide diabetic and other prescribed diets. I can go on, but feel it senseless.

    Advice to ManagementAdvice

    acknowledge, investigate and personally address the users of the ethics first hotline and in an ethical manner. Dont find fault or place blame on the users of the hotline as a result of your own wrong doing. Hold people accountable, follow adopted policy, procedure and ethics. Be more attentive to concerns raised by staff. Provide better and more extensive training to the med techs, with better pay. Quit admitting or keeping residents that are medically unstable, require to much assistance with ADL's. Increase staff. Reward honesty and commitment of staff who value providing good, high quality care. Quit focusing on dollar amounts. Focus on providing quality care and giving the residents the value they pay for. Here too I could go on and on. READ YOUR REVIEWS and take what people say or feel as bad going on and take it to heart. You encourage these people who have concerns to put them to the ETHICS FIRST hotline, I suggest you actually formally communicate with these people, let them know what you are doing about it, and prove it.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Good systems

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Emeritus Senior Living

    Pros

    Good systems to use to take care of residents

    Cons

    It was hard to implement them all

  11. 1 person found this helpful  

    Laid back corporate environment.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Accountant in Seattle, WA
    Current Employee - Senior Accountant in Seattle, WA

    I have been working at Emeritus Senior Living full-time (more than 5 years)

    Pros

    Office culture, work life balance

    Cons

    Low pay and benefits, top heavy structure

    Recommends
    Negative Outlook
    Approves of CEO

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