Emeritus Senior Living Reviews

Updated August 28, 2014
Updated August 28, 2014
283 Reviews

2.5
283 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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T. Andrew Smith
3 Ratings

Review Highlights

Pros
  • My team has been so supportive and I feel that I have the autonomy to make creative decisions that positively affect our employees and residents (in 4 reviews)

  • Wages were good, Residents are wonderful, staff, Department Heads are great (in 4 reviews)


Cons
  • Upper management makes 10 to 20 times more money for doing nothing but demanding more out of care staff (in 7 reviews)

  • No Christmas bonus to line staff (e (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Not only bad, But very bad place to work and live.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CRD
    Former Employee - CRD

    I worked at Emeritus Senior Living full-time for more than 5 years

    Pros

    There is absolutely nothing good to say.

    Cons

    Watch the TV special called Frontline/Emeritus. You can watch it on your computer

    Advice to ManagementAdvice

    Listen to your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Wasted 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Emeritus Senior Living full-time for more than a year

    Pros

    When I started we had a wonderful management team. The staff are very dedicated to taking care of the residents.

    Cons

    The regional, division and corporate managers are not accountable to anyone. They seem driven to get their quarterly bonuses without regard to consequences.

    Advice to ManagementAdvice

    Follow up on what you promise.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    I have the best bosses and the best work experience I think I will ever have.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Emeritus Senior Living full-time for more than a year

    Pros

    Very flexible for schedule and personal life. Communication is open. Coworkers are great, no drama. Everyone does their best to provide excellent service to our communities and vendors.

    Cons

    I wish growth was a little more available.

    Advice to ManagementAdvice

    Keep your values strong if you want this merger to be successful. I fear you'll be too big and your employees will no longer respect upper management or truly believe in the company.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Emeritus Senior Living Response

    Jun 3, 2014Recruiting Project Specialist

    Thank you for your review. We're happy to hear you're enjoying your job!

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  5. 1 person found this helpful  

    Great!

    Current Employee - Business Office Director
    Current Employee - Business Office Director

    I have been working at Emeritus Senior Living full-time

    Pros

    What a great place to work!

    Cons

    No cons so far...everything great!

    Emeritus Senior Living Response

    Jun 3, 2014Recruiting Project Specialist

    Thanks for your review!

  6.  

    It was great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dining Service Director  in  Anderson, SC
    Former Employee - Dining Service Director in Anderson, SC

    I worked at Emeritus Senior Living full-time for more than a year

    Pros

    Good salary, benefits, and employee appreciation

    Cons

    Long hours, haughty, clique-y management

    Advice to ManagementAdvice

    Watch your EDs closer.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good job but the BEST people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server  in  Sacramento, CA
    Current Employee - Food Server in Sacramento, CA

    I have been working at Emeritus Senior Living part-time for more than 5 years

    Pros

    Great team and work culture. Very flexible schedule. I had the best and the most rewarding teamwork experience ever! I miss all of you guys!

    Cons

    low wages. Other than that no more complains except some challenging work moments. Some customers could be a real trouble sometimes.

  8.  

    Very positive experience.

    Former Employee - Concierge  in  Kingwood, TX
    Former Employee - Concierge in Kingwood, TX

    I worked at Emeritus Senior Living full-time for less than a year

    Pros

    Everyone is very nice. I was a concierge and they trained me well. I left because I got another job offer and wanted to explore my other opportunities.

    Cons

    Management was very disorganized and they had terrible communication, but overall I had a positive experience.

  9. 1 person found this helpful  

    Management horribly dishonest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Danville, CA
    Former Employee - Anonymous Employee in Danville, CA

    I worked at Emeritus Senior Living full-time for more than a year

    Pros

    no reason on earth to work here.

    Cons

    Challenges are many. Executive Director had no management skills. Horribly non-supportive, altered performance review, denied raises to other overworked employees. She was unfair, non-compassionate, very misleading with seniors. Never a straight answer.

    Advice to ManagementAdvice

    LIsten to your seniors. If they ask for 1 computer give it to them. This is the time of their life when the little things really matter. Do not assume they will forget. Get your staffing up to par so that your community runs smoothly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Worse job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resident Care Director  in  Baltimore, MD
    Former Employee - Resident Care Director in Baltimore, MD

    I worked at Emeritus Senior Living full-time for more than a year

    Pros

    The residents and the hard workers

    Cons

    Poor management did not support the other managers. Not honest. Would not investigate situations. Talked about you behind your back. Corporate in Seattle did not know what was going on and if they did shame on them

    Advice to ManagementAdvice

    Best thing that happened is they got sold and bought out. Hopefully this new group will not be hands off and they get rid of old emeritus corporate people

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Unethical Greedy Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Director  in  Lubbock, TX
    Former Employee - Executive Director in Lubbock, TX

    I worked at Emeritus Senior Living full-time for less than a year

    Pros

    Salary and good people to work with daily at the individual property level.

    Cons

    This is a national company on the stock market. They expect sales, sales, sales on a weekly basis and to boost profits any way possible. I was an Executive Director and could only tolerate their practices for 2 months before I quit. You are monitored by a regional team of directors who can come in and manage your property over you at any time if they think you are doing something that could affect them getting their bonuses. They do not value customers or residents at an individual level, only what they can make off of them. It was an ethical nightmare and I would not place my family member in this profit-driven atmosphere. If you are unsure, just look at their turnover rate for management in your local paper. Make sure you research this company well before you get on board.

    Advice to ManagementAdvice

    Your business practices are unethical and you can still be a profitable company if you remember that healthcare can make money while still providing excellent care. The greed of the upper management and those at regional levels for big bucks should be investigated further than the PBS investigative report done in 2013 exposing the "shut the back door" business model to ensure you squeeze every resident for cash. These are humans....

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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