Empire Today Reviews

Updated August 26, 2015
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3.7
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Recommend to a friend
Approve of CEO
Empire Today CEO Keith Weinberger
Keith Weinberger
12 Ratings

Pros
  • Dynamic workplace with great people who are 100% oriented towards customer service (in 12 reviews)

  • If you put in the hours you can make a lot of money (in 5 reviews)

Cons
  • Commission only no benefits for sales people (in 10 reviews)

  • Install will speak poorly about the sales reps (in 8 reviews)

More Pros and Cons

148 Employee Reviews

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  1. Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Paso, TX
    Current Employee - Anonymous Employee in El Paso, TX
    Recommends
    Positive Outlook

    I have been working at Empire Today full-time (More than a year)

    Pros

    Set schedule. Benefits are great. The CEO and his staff are friendly and take an interest in their employees concerns.

    Cons

    Some micro-managing with lower management. Problems (health, personal, etc.) don't get fixed at the lower levels, and require multiple complaints and "threats" to be rectified. A lot of favoritism amongst the leads and associates, covering up inability to meet the companies quality and quantity requirements. Leads are completing work for associates and are letting that associate take credit so they can maintain their quota.

    Advice to Management

    None for upper management. Leads are not monitored as closely as the associates, and they need to be.


  2. Helpful (1)

    order management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Empire Today full-time

    Pros

    Job security in my current department, casual work environment

    Cons

    management is clueless about the order entry process, there are a lot of things they should be fixing but aren't fixing

    Advice to Management

    make your sales reps and installers permanent, non-contract employees who actually care about the business.


  3. Excellent Career Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in New York, NY
    Current Employee - Regional Sales Manager in New York, NY
    Recommends
    Positive Outlook

    I have been working at Empire Today full-time (More than 3 years)

    Pros

    There are a lot of pros working for a company that has been in business for so long and has markets throughout the country. Salary, benefits and opportunity for advancement being just a few. To me, the greatest pro has been the culture change in the last 6-9 months. Empire for me has always been a satisfying place for me to work, however we have changed the culture a bit and it has become even better. Focus on customer service is paramount but it starts with happy employees! Empire has made sure we are proceeding in that direction.Positive Interaction between the departments in each market and the markets with corporate make this work experience much more enjoyable.

    Cons

    If I was writing this a year or two ago I might have said the lack of interaction and cooperation between departments would have been the con. But like I said above that has changed dramatically

    Advice to Management

    Continue to move in a positive direction, of course for the company and customer but for employees as well. Maintain the flow of information between corporate and the markets!


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  5. Helpful (1)

    Empire Today

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Empire Today full-time (More than 3 years)

    Pros

    Empire Today has an atmosphere where you can reach out to any person at any time, and not feel 'that person doesn't have time for me...'. I believe the company truly wants their people to succeed. The company's focus of 'building customers for life' is an aggressive goal every day. It is one that the customer doesn't always know what goes on behind the scenes to meet their requests, however as an employee, it's visible in the efforts put in. I feel the company treats its sales and install contractors with the utmost respect. The business model is different than most other locations, and if the contractors can work within this business model it is profitable for both. I appreciate the effort that the company has put into me, and feel that the company respects the effort that I've put back in. I feel the company has continually done the right thing by me.

    Cons

    The company is transitioning and my hope is that there continues to be improvement in communication to the field, as is already evident. There is much positive change already in process, and keeping us informed is key.

    Advice to Management

    Continue to allow for us to do what is best to build customers for life, make beautiful new floors easy, and keep us informed on what is going on with our company.


  6. financial analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    No real good pros about this company besides 401k

    Cons

    horrible managers, horrible communication and directions from manager to employees. Training is horrible. Stay away if you can waste of time.

    Advice to Management

    Learn to communicate with employees better.


  7. They can (and have) do better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent pay. Meet some great people through various vendors and interactions across the country.

    Cons

    No room for continuous growth. Additional learning and training would be good. Morale building activities no longer exist.

    Advice to Management

    Treat the employees better. Give praise where due and do not treat your employees as if they do not have value.


  8. Former Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great experience and friendly work environment. The current CEO is awesome.

    Cons

    We were often expected to work late hours.


  9. Helpful (1)

    Great money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Atlanta, GA
    Former Employee - Sales Representative in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of potential to make great money Wonderful management and support.

    Cons

    Long hours and lots of driving

    Advice to Management

    Direct deposit for the sales reps


  10. Helpful (1)

    Senior Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Company was trying to provide a friendlier work place and began creating programs and events that kept the employees engaged.

    Cons

    The employees who have been there for a few years are very difficult to work with. Management is also horrible. Very judgmental, did not provide feedback on work, always cancelled meetings, did not provide appropriate training and expected a lot from you with minimal direction. Spent two months at my desk doing nothing waiting for projects.


  11. Helpful (2)

    Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Cleveland, OH
    Former Employee - Sales Associate in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Empire Today part-time (Less than a year)

    Pros

    Good people with uncapped earnings potential. Excellent training and support and a ton of advertising.

    Cons

    You'll put a ton of miles on your car. No benefit package.

    Advice to Management

    Consider offering benefits.



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