Empire Today Reviews

Updated July 3, 2015
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3.7
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Recommend to a friend
Approve of CEO
Empire Today CEO Keith Weinberger
Keith Weinberger
9 Ratings

Pros
  • Dynamic workplace with great people who are 100% oriented towards customer service (in 12 reviews)

  • If you put in the hours you can make a lot of money (in 5 reviews)

Cons
  • Commission only no benefits for sales people (in 10 reviews)

  • Install will speak poorly about the sales reps (in 8 reviews)

More Pros and Cons

144 Employee Reviews

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  1. Helpful (1)

    Great money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Atlanta, GA
    Former Employee - Sales Representative in Atlanta, GA

    I worked at Empire Today

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of potential to make great money
    Wonderful management and support.

    Cons

    Long hours and lots of driving

    Advice to Management

    Direct deposit for the sales reps


  2. Former Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Empire Today

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great experience and friendly work environment. The current CEO is awesome.

    Cons

    We were often expected to work late hours.


  3. Helpful (1)

    Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Cleveland, OH
    Former Employee - Sales Associate in Cleveland, OH

    I worked at Empire Today part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people with uncapped earnings potential. Excellent training and support and a ton of advertising.

    Cons

    You'll put a ton of miles on your car. No benefit package.

    Advice to Management

    Consider offering benefits.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Don't expect to be treated fairly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Tampa, FL
    Current Employee - Manager in Tampa, FL

    I have been working at Empire Today full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Local office staff mostly good people who understand the struggles of working for this horrible company

    Cons

    Corporate does not support the local markets with the staffing required to address the numerous customer complaints, granted some are not valid, in customer service you will always have some unreasonable customers however when the sales department is ringing bells and celebrating every 10 grand in sales while the customer service department on the other side of the building is rescheduling half of those jobs and/or apologizing for the embarrassing lack of professionalism of the installers and giving a huge portion of that money back because of these issues... Seems a bit counter productive, it is ridiculous, just plain stupid. I don't recommend this company to anyone I know and I feel bad for our customers

    Advice to Management

    Just review your markets installation teams, help them to find and retain quality installers and support the markets by ensuring that they have enough staff to handle damage control until the root cause of these problems are addressed and corrected

    Empire Today Response

    Jul 6, 2015Human Resources

    Thank you for bringing your concerns to our attention. We always strive to provide a positive work environment, and we would like the opportunity to discuss these issues with you in more detail ... More


  6. Human Resources

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resource Coordinator in Northlake, IL
    Current Employee - Human Resource Coordinator in Northlake, IL

    I have been working at Empire Today full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The environment is friendly and outgoing. Everyone has there own unique ways of doing things and its what help us all gain each others confidence and help each other in need. We all have great communication. Everyone's work ethic is just essential and fun.

    Cons

    I have not experienced any down sides of working here. It does get difficult when we are at a busy time. Just because we have to also help each other in covering shifts for each other and making sure we take our breaks and have tasks done in a certain amount of time and completed at a specific time.

    Advice to Management

    never loose communication and always have a great positive vibe because it will give others that same vibe. Always smile even when you don't feel at your best. A simple smile attracts others to do the same and smile back


  7. good team culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Worker in Spain, GA
    Former Employee - Warehouse Worker in Spain, GA

    I worked at Empire Today (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    very supportive team
    good working environment
    work-life balance

    Cons

    job function is a bit too limited

    Advice to Management

    career development and better training to be provide


  8. Back to basics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in South Florida, FL
    Current Employee - Team Leader in South Florida, FL

    I have been working at Empire Today full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Many hours per week. get to meet and engage with new clients. Satisfaction of a job well done. Your part of process from beginning until completion.

    Cons

    Many hours and as many as 7 days per week. Products have a habit of being not what the customer orders.

    Advice to Management

    Verify correct product.


  9. Helpful (5)

    sr sales rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Empire Today (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    When you have enough appointments, around 4 per day for 6 days a week you can make good money. Fun job when your busy.

    Cons

    Those days of 4 appts are over, your on call all day! Not fun place to work now, Have a lot of installation issues.

    Advice to Management

    Be honest to employees, the lifeline of a sales organization are the sales force! More work less money, stop finding ways to take money away from reps. Bad sign when the longer you work there the less you make.


  10. Helpful (2)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Northlake, IL
    Current Employee - Anonymous Employee in Northlake, IL

    I have been working at Empire Today full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The overall environment of the company is very positive. Over the several years that I have been with Empire Today, I have seen many changes take place that focus on growth and success of the company. It continues to evolve due to the decisions of upper management to explore new, creative and innovative avenues for growth. This has not only created an interesting and exciting place to work, but has made Empire Today a strong and secure organization, and a leader in the industry.

    Cons

    Large workload and long hours.

    Advice to Management

    The current structure for cost of living and performance pay increases needs to be changed.


  11. Helpful (1)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Empire Today full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company with lots of opportunity, great people. Company mission rings true

    Cons

    High expectations and too many hours. Contractors compensated better than employees

    Advice to Management

    More focus on employee retention



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