There are newer employer reviews for [24]7

3 people found this helpful

An impossibly tough environment that prepares you for anything, anywhere.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Hyderābād (India)
Current Employee - Anonymous Employee in Hyderābād (India)

I have been working at [24]7 full-time (more than 5 years)

Pros

[24]7 Inc. is a fast-moving, highly ambitious and driver organization. The organization has a culture of 'get it done' that is driven all the way from the top to the bottom. Every task, every day is one of urgency and high expectations that keep you on your toes. You are never bored. But...

Cons

The urgency and drive to be a 'world-class organization' does cause a high feeling of resentment and dissatisfaction. Entry-level positions (CSRs) experience this to some extent (though it's just the monotony of the job that usually gets them) but if you are in middle-management or senior management, you really need to be good at disconnecting yourself from work the moment you step out of the office. If you are not good at that, the place will get to you. In a bad way.

Advice to ManagementAdvice

Don't let your clients dictate so much of what you do. Imposing draconian policies upon your employees as a 'client requirement' is a cop-out that does damage to your reputation, not your client's. The company leadership always states that we want to be seen as a 'business partner', not 'just another vendor'. If that's true, let's act like it.

Recommends
Positive Outlook
Approves of CEO
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  1. 12 people found this helpful

    “Not much to learn"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Bangalore (India)
    Current Employee - Business Analyst in Bangalore (India)

    I have been working at [24]7 full-time (more than a year)

    Pros

    Flexible work timings, work from home choice, friendly atmosphere

    Cons

    No defined organisational structure, no job clarity - they make you do the work of even the engineers, no defined set of processes, no work life balance - your growth depends upon how much you slog on weekends and how much you are closer your boss' boss, poor transportation facilities, high attrition rate

    Advice to ManagementAdvice

    Please introduce better cab facilties, make transparent processes to employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful

    Great learning experience in the field of analytics and market/consumer dynamics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Engineer in Bangalore (India)
    Current Employee - Principal Engineer in Bangalore (India)

    I have been working at [24]7 full-time (more than 3 years)

    Pros

    1. Company has a niche market position.
    2. Lot of research in the area of Predictive analytics.
    3. Almost at par with other product companies in terms of work culture.
    4. Company recognizes the innovative potential in employees to the extent of taking the ideas to real world.

    Cons

    1. Though not much, internal politics exists.
    2. Still general public outside think of this company as a BPO even after 3 product-based companies acquired.
    3. Though facilities are getting better but not at a pace which is required with the head count addition.

    Recommends
    Positive Outlook
    Approves of CEO
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