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Helpful (3)

An impossibly tough environment that prepares you for anything, anywhere.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Hyderābād (India)
Current Employee - Anonymous Employee in Hyderābād (India)

I have been working at [24]7 full-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

[24]7 Inc. is a fast-moving, highly ambitious and driver organization. The organization has a culture of 'get it done' that is driven all the way from the top to the bottom. Every task, every day is one of urgency and high expectations that keep you on your toes. You are never bored. But...

Cons

The urgency and drive to be a 'world-class organization' does cause a high feeling of resentment and dissatisfaction. Entry-level positions (CSRs) experience this to some extent (though it's just the monotony of the job that usually gets them) but if you are in middle-management or senior management, you really need to be good at disconnecting yourself from work the moment you step out of the office. If you are not good at that, the place will get to you. In a bad way.

Advice to Management

Don't let your clients dictate so much of what you do. Imposing draconian policies upon your employees as a 'client requirement' is a cop-out that does damage to your reputation, not your client's. The company leadership always states that we want to be seen as a 'business partner', not 'just another vendor'. If that's true, let's act like it.

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  1. Helpful (9)

    Confused management, zero clarity & internal blame games

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Bangalore (India)
    Former Employee - Manager in Bangalore (India)

    I worked at [24]7 full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good exposure to the customer experience industry. Some of the employees are very smart and are great to work with

    Cons

    Teams keep pointing fingers at each other. No 'one-ness' in the company. some of the senior management likes to use their team to hide their flaws/mistakes. Some look like they are here to settle down and have no interest in leading the company.

    Advice to Management

    Please define the roles/responsibilities of teams properly. There are like 20+ teams which keep fighting and pointing fingers at each other.
    Teams are bent upon making the other teams look bad.

  2. Very Interesting yet and very technical and difficult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at [24]7 full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Team focused, Technical Depth,Growth Option.

    Cons

    Nothing observed during the discussion

    Advice to Management

    No Comments

There are newer employer reviews for [24]7
There are newer employer reviews for [24]7

See Most Recent

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