1-800 CONTACTS

  www.1800contacts.com
  www.1800contacts.com
There are newer employer reviews for 1-800 CONTACTS

2 people found this helpful  

A company that rewards the hard-working employee.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Draper, UT
Former Employee - Customer Service Representative in Draper, UT

I worked at 1-800 CONTACTS part-time (more than 3 years)

Pros

You can work from home but I don't know that you would want to. The on-site cafeteria and fitness center are pretty great perks. They reward you for doing your job well with generous bonuses and raises ever six months. Management is always there to help you and take your ideas and thoughts into consideration. Great place to work while going to school.

Cons

It's monotonous work at time but there is the ability to move around a bit. I started out on the phones and then, when I thought I might start yelling at people, I was able to switch to online chats and emails. There is also ample opportunity to move out of the call center and into more corporate level positions.

Advice to ManagementAdvice

Keep it up!

Recommends
Neutral Outlook
Approves of CEO

75 Other Employee Reviews for 1-800 CONTACTS (View Most Recent)

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  1. 2 people found this helpful  

    Best employer I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Draper, UT
    Former Employee - Customer Service Representative in Draper, UT

    I worked at 1-800 CONTACTS full-time (less than an year)

    Pros

    Onsite cafeteria (amazing food), onsite gym, great benefits, super happy and optimistic coworkers, good pay, and a lot of fun work and after work activities.

    Cons

    Normal cons that go with working in a call center environment, some pressure to keep sales up, calls pushed to you quickly after call has finished.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    One of the best places to work in Utah for sure!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Draper, UT
    Current Employee - Marketing Manager in Draper, UT

    I have been working at 1-800 CONTACTS full-time (more than 3 years)

    Pros

    A lot of opportunities to advance your career, they are the leader in their industry, they are so very flexible with your life outside of work, they have awesome events throughout the year for associates and their families, they treat employees very well, there;s an on-site cafeteria and gym, benefits are pretty good comparably, the list goes on and on...

    Cons

    Raises come annually which is great, but it's not much more than 3% to cover inflation.

    Advice to ManagementAdvice

    I would search internally for top talent and help them jump-start their careers so they don't leave for more money to another company.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for 1-800 CONTACTS

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