1-800 CONTACTS

  www.1800contacts.com
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68 Employee Reviews (View Most Recent)

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My job at 1800 Contacts will one day turn into a career.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Draper, UT
Current Employee - Anonymous Employee in Draper, UT

I have been working at 1-800 CONTACTS full-time for more than 5 years

Pros

The culture of the company is so strong, it has taught me to not only value customer service but to live it. Everyone I work with is my customer. The job & pay are average but the vast company activities make it well worth it. I look forward to every event.

Cons

With so many people loving the company, there is very little turn over. Moving up is hard to do because very few opportunities come along. I've been trying to move positions for a while & not gotten any.

Advice to ManagementAdvice

View your employees potential. Help them move if they have expressed interest to.
Moving up is hard to do.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for 1-800 CONTACTS

  1.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager  in  Draper, UT
    Current Employee - Senior Marketing Manager in Draper, UT

    I have been working at 1-800 CONTACTS full-time for more than a year

    Pros

    Good benefits. Company cares about its employees. Subsidized meals. Most co-workers are nice and intelligent. They encourage training and other factors to help further your career.

    Cons

    There is a lack of communication between departments. It gets pretty hard to do your job when other departments do not understand what it is you do, and even after explaining to multiple people multiple times, push back keep happening. There are also a high level of ego's.

    Advice to ManagementAdvice

    Allow SME's to do their jobs and prove themselves.

    Recommends
    Positive Outlook
    Approves of CEO

    1-800 CONTACTS Response

    May 7, 2014HR Business Partner

    We thank the Associate for the feedback provided on cross department communication. Communication between departments and between all levels of Associates at 1-800 CONTACTS is vital to our mission of ... More

  2. 1 person found this helpful  

    Great Company, A little more focus would help

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 1-800 CONTACTS

    Pros

    Nice benefits, perks, work environment

    Cons

    Upward mobility somewhat limited within IT

    1-800 CONTACTS Response

    May 6, 2014HR Business Partner

    As with most companies, 1-800 CONTACTS would love to promote all of our associates if we could. We have a culture of meritocracy and are pleased that 5 of our top contributors in the IT organization ... More

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