There are newer employer reviews for 1-800 CONTACTS
There are newer employer reviews for 1-800 CONTACTS

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It has a lot of benefits, which makes it a great for a call center postition.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Call Center Representative in Draper, UT
Current Employee - Call Center Representative in Draper, UT

I have been working at 1-800 CONTACTS

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Co-Workers Onsite Fitness Center Onsite Restaurant Company Film Festivals Fun Competitions

Cons

Not a lot of room to ultimately grow Sometimes upper management treated us lower than them Employees performed according to the lowest level of expectation Monotonous work

Advice to Management

Treat employees as if they have something to offer and they will live up to how you treat them.

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  1. Great up until a certain point

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Verification Manager in Draper, UT
    Former Employee - Verification Manager in Draper, UT

    I worked at 1-800 CONTACTS

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The food, gym, free drinks, company activities, they are willing to listen to and implement ideas, they are flexible with time off, there is some room for advancement, they reward hard work with good bonuses, and it is a friendly atmosphere.

    Cons

    It is difficult to get a second promotion after entry level. There is a strong boy's club atmosphere. Some of the expectations are extremely demanding. They have no flexibility on negotiating a salary or time off. They do not offer much in professional development. They talk the game but they rarely walk it.

    Advice to Management

    Jonathan Coon is no longer the leader of 1-800 CONTACTS. He stepped down almost two years ago. It is no Brian Betherson, which may not be much longer since Wal-Mart may be buying them.


  2. good beneftis good company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Draper, UT
    Former Employee - Customer Service Representative in Draper, UT

    I worked at 1-800 CONTACTS

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    the benefits are awesome. on-sight fitness center with free classes and personal trainers, cheap and tasty lunches, free breakfast, free drinks, good health insurance, discounted contact lenses, company movie festivals and more! the managers are informed and smart and seem to have a good sense of direction. the company really tries to create a community with the employees and they do a good job of that. i understand that the business deal with wal-mart has changed some things in the company but the changes are usually good and everyone is really busy now and there are lots of places to move up in the company.

    Cons

    it's sometimes hard to get promoted when youre going to school

    Advice to Management

    i really liked working at 1800


There are newer employer reviews for 1-800 CONTACTS
There are newer employer reviews for 1-800 CONTACTS

See Most Recent

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