1-800 CONTACTS

  www.1800contacts.com
  www.1800contacts.com
There are newer employer reviews for 1-800 CONTACTS

 

It has a lot of benefits, which makes it a great for a call center postition.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Call Center Representative in Draper, UT
Current Employee - Call Center Representative in Draper, UT

I have been working at 1-800 CONTACTS

Pros

Co-Workers
Onsite Fitness Center
Onsite Restaurant
Company Film Festivals
Fun Competitions

Cons

Not a lot of room to ultimately grow
Sometimes upper management treated us lower than them
Employees performed according to the lowest level of expectation
Monotonous work

Advice to ManagementAdvice

Treat employees as if they have something to offer and they will live up to how you treat them.

Recommends
Approves of CEO

75 Other Employee Reviews for 1-800 CONTACTS (View Most Recent)

Sort: Rating Date
  1.  

    Great up until a certain point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Verification Manager in Draper, UT
    Former Employee - Verification Manager in Draper, UT

    I worked at 1-800 CONTACTS

    Pros

    The food, gym, free drinks, company activities, they are willing to listen to and implement ideas, they are flexible with time off, there is some room for advancement, they reward hard work with good bonuses, and it is a friendly atmosphere.

    Cons

    It is difficult to get a second promotion after entry level. There is a strong boy's club atmosphere. Some of the expectations are extremely demanding. They have no flexibility on negotiating a salary or time off. They do not offer much in professional development. They talk the game but they rarely walk it.

    Advice to ManagementAdvice

    Jonathan Coon is no longer the leader of 1-800 CONTACTS. He stepped down almost two years ago. It is no Brian Betherson, which may not be much longer since Wal-Mart may be buying them.

    Recommends
    Approves of CEO
  2.  

    good beneftis good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative in Draper, UT
    Former Employee - Customer Service Representative in Draper, UT

    I worked at 1-800 CONTACTS

    Pros

    the benefits are awesome. on-sight fitness center with free classes and personal trainers, cheap and tasty lunches, free breakfast, free drinks, good health insurance, discounted contact lenses, company movie festivals and more! the managers are informed and smart and seem to have a good sense of direction. the company really tries to create a community with the employees and they do a good job of that. i understand that the business deal with wal-mart has changed some things in the company but the changes are usually good and everyone is really busy now and there are lots of places to move up in the company.

    Cons

    it's sometimes hard to get promoted when youre going to school

    Advice to ManagementAdvice

    i really liked working at 1800

    Recommends
    Approves of CEO
There are newer employer reviews for 1-800 CONTACTS

Work at 1-800 CONTACTS? Share Your Experiences

1-800 CONTACTS

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.