There are newer employer reviews for 1-800-Flowers.com

 

Long hours, little pay, no choice in schedule for at home work job

  • Comp & Benefits
  • Work/Life Balance
Current Employee - Work At Home Customer Service and Sales Agent
Current Employee - Work At Home Customer Service and Sales Agent

I have been working at 1-800-Flowers.com full-time

Pros

Work at home which saves on gas and seems convenient

Cons

$9/hour, close to minimum wage
10-12 hour days including weekends, and no say in schedule whatsoever, basically you are there for them when they need you, and during peak times it could be 7 days straight without a day off and only 30 minute break per day
Have to have upgraded computer equipment, high speed Internet not wireless, designated phone (land, no mobile lines) line w/ noise cancelling USB headset and corded phone with additional compatible headset
Sales quotos are pushed and you are required to upsell

Advice to ManagementAdvice

More $ for that kind of commitment

Doesn't Recommend
Negative Outlook
No opinion of CEO

88 Other Employee Reviews for 1-800-Flowers.com (View Most Recent)

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  1.  

    Overall experience OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Service Representative in New York, NY
    Former Employee - Sales and Service Representative in New York, NY

    I worked at 1-800-Flowers.com full-time (more than 3 years)

    Pros

    Great salary for work at home

    Cons

    Supervisors staff push employees to sale items that customers do not want.

    Advice to ManagementAdvice

    Listen in on the supervisory staff when they speak to staff.

    Recommends
    No opinion of CEO
  2.  

    Great for a seasonal job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work At Home Agent in Lake Forest, IL
    Current Employee - Work At Home Agent in Lake Forest, IL

    I have been working at 1-800-Flowers.com full-time (less than an year)

    Pros

    Lots of hours for the holiday season
    Good quality products
    Customers usually friendly

    Cons

    Mostly seasonal positions - little permanent hiring
    Sudden schedule changes due to their needs. (Understandable really- it's a holiday job.)
    Poor Communications with some team leaders
    Very short training

    Advice to ManagementAdvice

    Try to hire some of the seasonal help for at least part-time
    If you want employees to be able to sell products, be sure the samples they are promised eventually get to them. (Never did get the popcorn we were promised.)

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for 1-800-Flowers.com

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