21st Mortgage Corporation

  www.21stmortgage.com
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22 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

 

It was OK... However, not what I expected

Financial Counselor (Former Employee) Knoxville, TN

ProsYour co-workers are great! The company fosters healthy competition for prizes between servicing teams.Good benefits package and bonus pay.

ConsYou have to become a company slave to meet all those aggressive goals to get max pay. You have to work at least 50 to 60 hrs per week to meet your goals. They may say full-time can equal between 32-40hrs/wk. But don't be fooled. If your not working 50+. you will not make your goals and eventually you will be terminated for poor performance. Vacation is approved by seniority and team needs. You have to work around them before any time off is approved. Advancement to other jobs is more about who you know and if you are liked then about your skills and experience. Finally, I was told that 21st Mortgage was a different kind of collections company. In the end, it all boils down to when the customer can make the payment. All these ficticious programs and payment plans to make it seem we are helping the customer is bogus. I have heard some TL's really be nasty with people just to recover a couple of months of past due mortgage payments.

Advice to Senior ManagementInvest in more training for financial counselors. That training should also include a class on ettiquette.

Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Think Twice About It.

    Financial Counselor (Former Employee) Knoxville, TN

    I worked at 21st Mortgage Corporation


    Pros: Great place to get some serious "real world' experience. Mostly recent college grad age people so work environment was usually laid… Cons: Somebody has to do this kind of job, but the truth of the position is just horrible work. It takes a certian kind of… Advice to Senior Management: Given the nature of the business, the company does a great job making it workable. Without their effort to make the work environment so… No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good job

    Financial Counselor (Current Employee) Knoxville, TN

    I have been working at 21st Mortgage Corporation


    Pros: Great benefits, employees are really nice and helpful if you have… Cons: Some long hours, should be higher pay. Advice to Senior Management: trainers are great, maybe more rewards, and higher pay. Yes, I would recommend this company to a friend More
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