24-7 InTouch

  www.24-7intouch.com
  www.24-7intouch.com
There are newer employer reviews for 24-7 InTouch

2 people found this helpful  

What could have been but never was

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Aurora, CO
Former Employee - Customer Service Representative in Aurora, CO

I worked at 24-7 InTouch full-time (less than an year)

Pros

They have a wonderful software set up and the space and people to provide well rounded and great customer service

Cons

The management style and the choices made on the treatment of part-time and seasonal staff are not professional.

Advice to ManagementAdvice

My personal advice would be to stop trying so hard to make a buck off of the people who come in to help you part time or seasonally. Bonuses were promised and then taken off the table after the fact including statements made after the contract was fulfilled that these bonuses would happen. In the end it really isn't that much to the company and you have people who are always trying to please you and that you can call back. No one I worked with including myself trusts the company at all. I wouldn't trust them to do their job and pay the scale and hours that are worked. I also had to ask for an adjustment check when I was promised 10$ an hour and they paid me 8$ an hour on the check including the overtime I amassed. Overall I wanted badly for this to be a positive experience and perhaps something I could continue. Ah what could have been.

Doesn't Recommend
Neutral Outlook

28 Other Employee Reviews for 24-7 InTouch (View Most Recent)

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  1. 1 person found this helpful  

    Great people to work with, solid environment and really good advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Winnipeg, MB (Canada)
    Current Employee - Team Leader in Winnipeg, MB (Canada)

    I have been working at 24-7 InTouch full-time (less than an year)

    Pros

    Management looking to improve employee culture and amenities.
    Company is growing rapidly and likes to promote from within.
    Great chance to learn and do a variety of jobs.
    Great career prospects for people looking for long term employment.
    Full benefits.
    Great earning potential as you advance through the company.

    Cons

    Job can be repetitive in entry level positions.
    Can end up working some hours you might not love until you get seniority.
    Minimum wage to start.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It was a standard call center job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Winnipeg, MB (Canada)
    Former Employee - Customer Service Representative in Winnipeg, MB (Canada)

    I worked at 24-7 InTouch full-time (more than an year)

    Pros

    Supervisors are personable and nice

    Cons

    The chairs could be much more comfortable and carpets more clean.

There are newer employer reviews for 24-7 InTouch

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