There are newer employer reviews for 24 Hour Fitness
There are newer employer reviews for 24 Hour Fitness

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Great company with solid leadership focused on helping people improve their lives through fitness.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Club Manager in Houston, TX
Current Employee - Club Manager in Houston, TX

I have been working at 24 Hour Fitness full-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Competitive value driven company that is striving to become a more team member and customer centric organization to improve customer experience and business results.
Competitive pay and upside with solid performance.

Cons

Currently going though a major undertaking of bringing all business units up to higher quality brand standards which was not done during prior early exponential growth phase..can lead to frustration from customers and team members since it wouldn't make financial sense to bring every unit up to standard at one time.

Advice to Management

Stay the course and continue to expand empowerment to business unit managers to run their businesses.

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  1. Helpful (2)

    The only good thing was the free membership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Saint Louis, MO
    Current Employee - Customer Service Representative in Saint Louis, MO

    I have been working at 24 Hour Fitness part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The free membership , and discounts

    Cons

    sometimes really boring standing at the front desk

    Advice to Management

    Treat the employees that work there like you care


  2. Helpful (2)

    Lazy club management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Representative in Allen, TX
    Former Employee - Service Representative in Allen, TX

    I worked at 24 Hour Fitness full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    You get to interact with a lot of different people in a fun atmosphere.

    Cons

    No repercussions for poor performance from employees - encourages [lazy] bad habits.
    Terrible hours - was always asked to cover night shift (10p-6a) even after working evening shift already.
    Advancement promised "when position is open" - but so little opportunity and so many people looking to take the spot.
    The gyms are filthy and equipment never worked - poor cleaning staff.
    Child care area always short-handed - any employee could be pulled from their position at any time to work with the kids (even if you don't like children).
    When I started there, front desk employees were still on hourly+commissions+incentives for keeping payment information up to date. About a year after I started they took away the commissions+incentives and gave everyone an extra 25 cents an hour instead - I made a lot more money the other way so I felt like I got a major demotion.

    Advice to Management

    Listen to employees, and members concerns.


There are newer employer reviews for 24 Hour Fitness
There are newer employer reviews for 24 Hour Fitness

See Most Recent

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