24 Hour Fitness

www.24hourfitness.com
Profile Unclaimed
There are newer employer reviews for 24 Hour Fitness

2 people found this helpful  

Worst, most unprofessional, least caring company EVER.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Service Representative in San Jose, CA
Current Employee - Service Representative in San Jose, CA

I have been working at 24 Hour Fitness part-time (more than a year)

Pros

The only reason it's nice to work here is that you get a discount. Free membership, discount on things they sell. That's IT.

Cons

Everyone I work with is so lackluster, rude, and uncaring that it's not funny. I'm sure McDonald's has better employees. The managers act like they hold some kind of standard when hiring, but it is obvious that they just want to give corporate a good impression in the hiring process. They don't communicate with employees, disrespect them when they have concerns, and don't schedule the ones who actually work hard. This is coming from experience at two different clubs, with two different immediate managers.

Doesn't Recommend
Negative Outlook
No opinion of CEO

585 Other Employee Reviews for 24 Hour Fitness (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    24 out of 100 would be my Score of this Company and how it treats its Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Personal Trainer in Irvine, CA
    Former Employee - Certified Personal Trainer in Irvine, CA

    I worked at 24 Hour Fitness full-time (more than 3 years)

    Pros

    Free Membership & the People/Clients that you help
    Very recent change in the way they classify Trainers

    Cons

    >Minimal pay - High Expectations, regularly including expectation of "off the clock" work
    >No respect nor support of employees - Company doesnt even provide business cards for its Trainers: When they did, you had to buy them yourself (even though card had 24 Hr. Logo on it)
    >Insulting BenefitPlans - Health Plan does not even meet minimum standards required by Affordable Care Act - 24 Hour Fitness requested a waiver to meet standards until Dec 31, 2013 -Annual Prescription and Preventative Care Benefit Maximum are both less than $1000/year!
    >Distribution of Clients- Only new trainers get clients through Membership sales... No support nor clientele for experienced, Certified Trainers who provide better service for the members
    >Run Managers into the ground

    Advice to ManagementAdvice

    Your employees already love fitness -You have an ideal opportunity to have an amazing workforce - Treat them with some respect, provide them with some support and you won't have such a phenomenal turnover and lack of dedication

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great company with solid leadership focused on helping people improve their lives through fitness.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Club Manager in Houston, TX
    Current Employee - Club Manager in Houston, TX

    I have been working at 24 Hour Fitness full-time (more than 5 years)

    Pros

    Competitive value driven company that is striving to become a more team member and customer centric organization to improve customer experience and business results.
    Competitive pay and upside with solid performance.

    Cons

    Currently going though a major undertaking of bringing all business units up to higher quality brand standards which was not done during prior early exponential growth phase..can lead to frustration from customers and team members since it wouldn't make financial sense to bring every unit up to standard at one time.

    Advice to ManagementAdvice

    Stay the course and continue to expand empowerment to business unit managers to run their businesses.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for 24 Hour Fitness

Work at 24 Hour Fitness? Share Your Experiences

24 Hour Fitness

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.