24 Hour Fitness

www.24hourfitness.com
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There are newer employer reviews for 24 Hour Fitness

 

Great work environment and fitness team

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Group X Instructor in Santa Fe Springs, CA
Current Employee - Group X Instructor in Santa Fe Springs, CA

I have been working at 24 Hour Fitness part-time (less than a year)

Pros

Free membership; reimbursement for trademark exercise classes; payment for class-related time (planning/practicing)

Cons

There could be better communication between the different staff (personal trainers, membership team, front desk, etc.)

Recommends
Positive Outlook
Approves of CEO

588 Other Employee Reviews for 24 Hour Fitness (View Most Recent)

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  1.  

    Non-supportive, negative and bad leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Club Manager in Mesa, AZ
    Current Employee - Health Club Manager in Mesa, AZ

    I have been working at 24 Hour Fitness full-time (more than a year)

    Pros

    Good money and the ability to talk to people about their health.

    Cons

    They hire people that just need a job and they are very young. This way they save money and have on-going issues with drama,bad service and call outs. You get what you pay for!

    Advice to ManagementAdvice

    Don't micro manage! Work more with your managers instead of communicating by email. Make fair requests based on what they are doing in the club. You are not there in the trenches and have an ivory tower attitude. Support and believe in the managers you have hired instead of thinking the worst of them when an issue comes up.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    So much potential, poor delivery on the promise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Club Manager in Oakland, CA
    Current Employee - Club Manager in Oakland, CA

    I have been working at 24 Hour Fitness full-time (more than 3 years)

    Pros

    Great industry to be involved in, working with health and fitness. At the club level there are a lot of really good people to work with and, in a well run club, the interaction with the members can also make for a great work environment. Just the day to day, it is fun, positive and energizing to be a work each day.

    Cons

    Corporate is a mess. They have lack ethics, people promoted by who they know, rather than skill or experiance, and people are fired because they are not liked by one person or another; they treat the field poorly, reduced benefits year over year, service team members have horrible pay despite having an important job; they are secretive about the company direction, CEO was not honest about sale of the company, and changes in direction are frequent with little to no leadup; they are out of touch, many corporate players have absolutely no idea how a club opperates. They give time expecations around executing jobs they have never done; They do not live thier own brand promise, they will not even give clubs enough money, especially in Oct to Dec, to fix and keep opperating club machines, even though we are supposed to be 'clean, friendly, and well maintained'

    Advice to ManagementAdvice

    Get more engaged with the field and not with those phony committees that are not staffed by real team members. Come to grips with and take real ground truth from the field. Follow through and make the financial commitments to making the clubs really well run and pay your staff more then what they can make at McDonalds.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for 24 Hour Fitness

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