There are newer employer reviews for 24 Hour Fitness

 

Lots if work, very little pay.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Personal Trainer in Gold River, CA
Current Employee - Personal Trainer in Gold River, CA

I have been working at 24 Hour Fitness part-time (less than an year)

Pros

Working as a personal trainer is very rewarding and 24 Hour Fitness has a large pool of people to approach and sell training to.

Cons

Very stressful working environment.

Advice to ManagementAdvice

Compliment people more and don't just talk to them when something needs to be corrected. Be a little more humane.

Doesn't Recommend
Negative Outlook
Approves of CEO

496 Other Employee Reviews for 24 Hour Fitness (View Most Recent)

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  1. 1 person found this helpful  

    Was challenging and semi-fun until the cuts began

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager
    Current Employee - Service Manager

    I have been working at 24 Hour Fitness full-time (more than 5 years)

    Pros

    -Free all club membership
    -Steeply discounted Personal Training
    -Option for 401k participation and cell phone carrier discounts
    -Usually working with fitness minded people

    Cons

    -Constantly changing policies and very poor communication regarding those policy changes
    -The only way you get a pat on the back is when you provide revenue above budget. Being in the service department, even when we did hit goal, we never were celebrated like the Fitness Managers or Membership Managers were. Service is the most important piece (apparently, so they say) yet gets the least recognition.
    -Depending on your Club Manager, your experience can be fun and rewarding or terrible and full of unnecessary stress.
    -Most CM's and DM's do not know what they are doing and rely solely on the department heads to get it done right----yet they often believe that they have all of the answers and are not afraid to let you know it.
    -Raises are not given for performance on a discretionary basis. Only a one time per year increase based on not getting write ups and being around all year.
    -Since the new CEO took over, its been budget cuts to death. Making it very difficult to run your department under budget.
    -Unless your club is new or has a stellar foundation, say goodbye to bonuses.
    -Older clubs get left to die while all attention is focused on the next shiny new Super Sport club.
    -Upper management is out of touch and request outrageous expectations of one person running an entire department.
    -Team gets paid very little to do A LOT, and are expected to perform not just service, but membership sales as well
    -Very political. Promotions often based on who you know vs skill, or "who is the only good person you have to pick from."

    Advice to ManagementAdvice

    Start caring. Bring back incentives to the front desk like when we had commission for new card set-ups, retail sales commission, something please so that the turnover isn't so high. Make the fitness comp plan easy to understand as well so trainer headcount stays high. START CARING about something more than cutting cutting cutting and how much profit you can make. Treat your field level staff like they know how to do their jobs. Pay better wages to front line team members. Make the bonus structure a bit more attainable

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Perfect job to get you through college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 24 Hour Fitness part-time

    Pros

    Laid Back environment, not too demanding

    Cons

    pay wasnt the best but its only a part time job

    Advice to ManagementAdvice

    N/a

    Recommends
There are newer employer reviews for 24 Hour Fitness

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