5LINX

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29 Employee Reviews (View Most Recent)

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2 people found this helpful  

Call Center fun time

Call Center (Former Employee) Rochester, NY

ProsYou get your own cube, potlucks, sometimes free popcorn, They give you a shirt every now and then

Conslow pay, policy changes without telling anyone. does not matter how hard you work, some will treat the callers poorly and get promoted. Some will put callers on hold, and talk to their co workers. Some work all of the time.

Advice to Senior Managementget competent training for the call center. if someone has done the job years ago, does not make them a good trainer/ went through a week before starting, had nothing to do with the job. Brought this up to management, with a .designed curriculum for training. went nowhere. you have smart people there, use them

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A great company, but.........

    Anonymous Employee (Current Employee)

    I have been working at 5LINX part-time

    Pros: Pro's Training is awesome International Events are great Website top of the… Cons: The con to 5linx it feels like a recruiting company than service based company. The products they offer are not original products besides globallinx. The… Advice to Senior Management: You need to have banners for social media presence. No, I would not recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Not a very rewarding place to seek employment, both from a monetary standpoint and job satisfaction....

    Information Technology (Former Employee) Rochester, NY

    I worked at 5LINX full-time for less than a year

    Pros: I do not have anything good to say about this employer. The office has a overall feeling of misery in it. Non-talent… Cons: Sea of cubical Everyone is paid "lowest possible wage" Horrible benefits Management cheats… Advice to Senior Management: Get rid of the abundance of "dead weight" that is employed there and raise the salaries of the employees… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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