5LINX

  www.5linx.com
  www.5linx.com
There are newer employer reviews for 5LINX

2 people found this helpful  

Call Center fun time

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Call Center in Rochester, NY
Former Employee - Call Center in Rochester, NY

I worked at 5LINX full-time (more than an year)

Pros

You get your own cube, potlucks, sometimes free popcorn, They give you a shirt every now and then

Cons

low pay, policy changes without telling anyone. does not matter how hard you work, some will treat the callers poorly and get promoted. Some will put callers on hold, and talk to their co workers. Some work all of the time.

Advice to ManagementAdvice

get competent training for the call center. if someone has done the job years ago, does not make them a good trainer/ went through a week before starting, had nothing to do with the job. Brought this up to management, with a .designed curriculum for training. went nowhere. you have smart people there, use them

Doesn't Recommend
Negative Outlook

31 Other Employee Reviews for 5LINX (View Most Recent)

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  1.  

    A great company, but.........

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 5LINX part-time

    Pros

    Pro's
    Training is awesome
    International Events are great
    Website top of the line.

    Cons

    The con to 5linx it feels like a recruiting company than service based company. The products they offer are not original products besides globallinx. The products they promote which are offered 3rd party do not pay great residuals/ I think the company at some point will change over from VOIP to electricity in the future in being their primary product. To avoid being called a pyramid they have a VOIP service where the service charges get higher and higher every year. 5linx have to come to facts that VOIP is no longer the ideal product when you can get it free on the net. The big problems is that they stress to the reps "points" "Points" due to the fact the residuals on the products don't pay that well. They never discuss the average pay at certain levels. A lot of the products you can promote yourself and still get a affiliate commission. The company is primarily composed of African Americans which is awesome but at times your feel your at church with folks screaming and grunting from the audience. A great company with great leaders but don't have products that is unique to the consumer/

    Advice to ManagementAdvice

    You need to have banners for social media presence.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Not a very rewarding place to seek employment, both from a monetary standpoint and job satisfaction....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology in Rochester, NY
    Former Employee - Information Technology in Rochester, NY

    I worked at 5LINX full-time (less than an year)

    Pros

    I do not have anything good to say about this employer. The office has a overall feeling of misery in it. Non-talent employees were allowed to continue to work and make more than the employees with the talent, causing the talented employees to have a real resentment for the non-talented ones....

    Cons

    Sea of cubical
    Everyone is paid "lowest possible wage"
    Horrible benefits
    Management cheats employees out of expense reimbursement
    Manager was "phoning it in"

    Advice to ManagementAdvice

    Get rid of the abundance of "dead weight" that is employed there and raise the salaries of the employees you do have that are talented to be paid at least what the "dead weight" employees earn..... IT

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for 5LINX

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