Pros
Experience and people, not much more to say. I worked with fine folks. I didn't like the long hours, the uninteresting busy work, and the terrible customers. That said, this job provided a jumping off point to bigger and better things. You don't need an advanced education or much, if any experience. They're training program is excellent and renowned in the industry. Take the opportunity to learn, to pad your resume, and improve your skills such as customer service, merchandising, and cash handling.
Cons
Long hours, rude customers, low pay.
Advice to Senior Management
Lower the workload or increase pay.