8x8

  www.8x8.com
  www.8x8.com
There are newer employer reviews for 8x8

 

Friendly corporate culture but shallow management overly concerned with stock price and growth at almost any cost.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales in San Jose, CA
Current Employee - Sales in San Jose, CA

I have been working at 8x8 full-time (more than an year)

Pros

Friendly environment, good compensation, ESPP plan, health benefits day one, daily snacks. Company is seemingly open to new ideas but needs more practice in implementation.

Cons

Mostly run like start-up with typical growing pains of a startup including loose structure and processes, ineffective Customer Support, small once-a-year 401K match, lack of inter-departmental communications, overly frugal in wrong areas, lack of values, lack of business and personal maturity prevail.

Advice to ManagementAdvice

Have clear long-term vision and mission and impart to employees.
Spend more time and money on processes, R &D, and customer support.
Hire more visionary, seasoned, and mature executive management.
Care more about your customers and employees.

Positive Outlook
No opinion of CEO

29 Other Employee Reviews for 8x8 (View Most Recent)

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  1. 1 person found this helpful  

    Things have changed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in San Jose, CA
    Current Employee - Account Executive in San Jose, CA

    I have been working at 8x8 full-time (more than 3 years)

    Pros

    Plenty of money to be made, mature product that sells, majority of sales reps are outperforming quota, regular promotions, contests and prizes awarded and a management team that cares.

    New office facility is AWESOME, so much closer to everything (light rail is 1 block away)!

    #1 service provider in industry, boy does that help with sales.

    Some older reviews share a different time at 8x8, that I was there to see and happy they are no more.

    Very friendly benefits and employee costs are more than fair.

    Cons

    Harder to shine now. It has become the norm to hit quota regularly and to be among the best of the best is challenging.

    Cubes are a little tight, but hey I'm making plenty of money.

    Advice to ManagementAdvice

    Keep it up, there has been plenty of positive change in the last 18 months. Here's for hoping that it will continue down the same path.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Technical Installation Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Installation Lead in Sunnyvale, CA
    Former Employee - Technical Installation Lead in Sunnyvale, CA

    I worked at 8x8 full-time (less than an year)

    Pros

    Opportunity to talk to great customers and teach them about 8x8's phone systems.

    Cons

    Good-Old-Boys network...Young men in management...there way only.

    Advice to ManagementAdvice

    Hire more women and people of color. Have more women of color in upper management. Be real with all people not just "good-old-boys". Thank you

    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for 8x8

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