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There are newer employer reviews for 8x8

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Helpful (1)

8x8

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Inside Sales in Sunnyvale, CA
Former Employee - Inside Sales in Sunnyvale, CA
Recommends
Approves of CEO

Pros

The company pays good money and the products they offer are selling well in the current economic climate. Overall good place to be.

Cons

This position requires long hours. It is basically expected that you work 10-12 hours a day and should try to work some hours over the weekend (telecommute on weekend).

Advice to Management

Advice to prospective employee: Management is very aggressive to fill new sales positions. Initial underperformance is not tolerated and you will be replaced. Working long hours for the first few months is mandatory to make it.

Other Employee Reviews for 8x8

  1. Didn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Lead in The Valley (Anguilla)
    Former Employee - Call Center Lead in The Valley (Anguilla)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None. Great game being pitched according to 8 X 8, yet they have no market share outside of simple VoIP. Vonage and OOMA will crush them along with freebies like Facetime and Skype.

    Cons

    Live in a microcosm where the company has already succeeded when it hasn't. Company sells commodity product. Trying to move into Call Center. A culture that can't see talent after 50 hours of interviews, celebration EVERYWHERE about how LONG someone has been on board, not what they actually have done. Steer clear, this like so many others in industry, are melting down. This company reminds me of the mosquito swimming on his back with an erection screaming "Raise the drawbrdge! Raise the drawbirdge!" They are only now acquiring the products to make a call center work. It'll be a year to 18 months before it does, and then I'll go work for whoever made it work, it absolutely most certainly isn't any SE manager, his boss, the product managers. Ask them how VoIP works, they'll know along with ten million other people. Ask them if they can build a 5,000 agent call center in two locations and your going to end up with doodie all over your hands.

    Advice to Management

    RUN FORREST RUN!!!! Holy crap. You call this a run for call center? Analyst day and you're down the next day. Nobody bought the story. BIG RED FLAGS should be going off here. I called an analyst following the big day. I was told "They tried to sell call center with a guy who's never been an agent, never built a mission critical call center of ten thousand agents, and he didn't know what speech tuning was." I watched the staff celebrate this as though they "killed it".


  2. Helpful (2)

    Great Place to work (UK)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Aylesbury, England (UK)
    Current Employee - Anonymous Employee in Aylesbury, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time (More than a year)

    Pros

    - Management is very approachable - Skill set is recognized and utilized - Very pleasant work environment - If you work hard, you will progress

    Cons

    - Could be more social (out-of-work activities) - Pay could be better but is by no means bad

    Advice to Management

    Keep doing what you are doing and maybe relax every now and then :)


There are newer employer reviews for 8x8
There are newer employer reviews for 8x8

See Most Recent

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