There are newer employer reviews for A Place for Mom
There are newer employer reviews for A Place for Mom

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Helpful (3)

Great Opportunity to gain New Skills and Career Advancement

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Search Engine Marketing Associate in Seattle, WA
Current Employee - Search Engine Marketing Associate in Seattle, WA
Recommends
Positive Outlook
No opinion of CEO

I have been working at A Place for Mom full-time (More than a year)

Pros

I have been working for A Place for Mom for almost 2 years and have had several opportunities to gain new experiences and move up within the company. I started as a call center employee right out of college, back when the company was much smaller. After several months of great performance they started having me train the new call center employees. I loved the job and the challenges it presented. I had expressed to my supervisor that I was interested in trying to go to different departments to help with finding a future career. She helped me join a pilot program for the marketing department. My manager helped me every step of the way; from learning the basics to discussing theories and best practices. After a few months I was offered an official position on the team and was beyond excited. I have even become certified through Google and Microsoft. The travel compensation makes my very long commute easier financially which is great. Plus the sun decks and ping pong tables are a great way to relax and get away from the computer for a few minutes every day.

Cons

Snack budget was cut so there are no longer any free snacks. Noticeable lack of department interactions. Nearly zero interactions with individuals from other departments.

Advice to Management

I appreciate the practice where we receive monthly updates directly from the CEO. It helps me feel connected to the different departments and keeps me up to date on what is going on in the company. There should be more office sponsored activities to promote communication and interactions for individuals from other departments. This helps the company create a better work environment because people will be more comfortable knowing the people they work with.

Other Employee Reviews for A Place for Mom

  1. Helpful (2)

    One of the best jobs I have ever had.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Assessor in Bend, OR
    Current Employee - National Assessor in Bend, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at A Place for Mom full-time (More than a year)

    Pros

    Work from home, good pay, very rewarding and a sense that you are truly helping others in need. Compensation is very high compared to any other home office based job. Anyone who could not make more than $50k in the advisor job after a year, just wasn't good at this job. It is a 40 hour job, some people just don't put in the time out of a home office. After 20 months, I still love it!

    Cons

    Some night and weekend work. Must be able to self manage. Used to be full commission, now is salary commission. Not for everyone, must be very compassionate and work well with people over the phone. The first year when it was salary only was very difficult. Recent changes have helped with that.


  2. Helpful (1)

    Poor team leaders, micromanagement, and no real advancement opportunities.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Elder Care Advisor in Seattle, WA
    Current Employee - Elder Care Advisor in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at A Place for Mom full-time (Less than a year)

    Pros

    The call center has an amazing view, the company will help pay for a bus pass, and some team leaders try really hard to make work as fun as they can.

    Cons

    There aren't any real advancement opportunities, some team leaders have a penchent for micromanaging, and it felt like I was working in a sweat shop.

    Advice to Management

    Stop micromanaging, actually promote people.


There are newer employer reviews for A Place for Mom
There are newer employer reviews for A Place for Mom

See Most Recent

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