AAA Northern California, Nevada & Utah

  www.calstate.aaa.com
  www.calstate.aaa.com
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There are newer employer reviews for AAA Northern California, Nevada & Utah

4 people found this helpful  

Interesting work but the organization is politically unstable

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Analyst  in  Walnut Creek, CA
Former Employee - Senior Analyst in Walnut Creek, CA

I worked at AAA Northern California, Nevada & Utah full-time for more than 5 years

Pros

AAA is always trying to get on to new technologies. Even though with many failed attempts, it is a good training ground if you can get in on a new technology project.

Great work-life-balance.

Cons

Many re-orgs and the upper management is always changing their minds.

Advice to ManagementAdvice

Find the real focus whether you are in the Club or in the insurance company. Define the strategy concisely and stick with it for at least 3 years.

Recommends
Neutral Outlook
Disapproves of CEO

43 Other Employee Reviews for AAA Northern California, Nevada & Utah (View Most Recent)

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  1. 5 people found this helpful  

    Unethical Leadership (Mis)guiding A Company Stuck in Dead Categories

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AAA Northern California, Nevada & Utah

    Pros

    The Brand is great. A few of the people are too.

    Cons

    CEO (now gone) / COO have questionable ethics and are self-serving. Probably a matter of time until the Board finally axes the COO.

    Advice to ManagementAdvice

    Board should remove exec management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 8 people found this helpful  

    "Change is good"? That remains to be seen.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Emeryville, CA
    Current Employee - Anonymous Employee in Emeryville, CA

    I have been working at AAA Northern California, Nevada & Utah full-time

    Pros

    Beautiful, well-maintained office space. Free parking and BART shuttle. Free lunch on Wednesdays, and a daily food truck within the office complex. Nice walking paths in the surrounding area.

    Cons

    New CEO (as of March 2014) has a reputation as a "cleanup" guy, which has everyone on edge.

    Introverts beware: This is a loud office environment (lots of distracting over-the-walls chit-chat) that will only get worse. New open-office configurations are planned for 2014-2015. There's also a constant battle for meeting space, even when booking weeks ahead.

    Awkward office location with only one mediocre lunch option (Specialty's sandwich shop) on site. Nothing within easy walking distance (drugstores, etc.) although there's a Trader Joe's and a Starbucks in a plaza about 1/2 mile away, and a free shuttle to Emery Bay mall. Two on-site gyms — a small, free workout room in the suite, and a small fee-based club next door — but both are depressing and under-equipped.

    Really terrible IT support: The individual on-site people are helpful but the outsourced help desk is clueless and it often takes days to resolve simple issues.

    Employees used to be able to work from home 2x/week; this was terminated in 2013. Lots of unhappy people having to adjust their childcare schedules (and budgets).

    First-year employees can only achieve "meets expectations" employee evaluations (which translates to dramatically lower bonus and merit increase) even if they're stellar contributors and have worked 1 day short of 1 year; this is not disclosed up front.

    Typical large company interdepartmental bickering and lack of transparency from upper management.

    Advice to ManagementAdvice

    The new CEO needs to come out of the gate demonstrating support for employees. The previous administration cut soft benefits and made a lot of unhappy employees, and the new CEO's reputation as a merciless cost-cutting expert has many employees eyeing the exits.

    Stop reducing soft benefits like telecommuting — it's affecting employee morale.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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