Glassdoor is your free inside look at AAF-McQUAY reviews and ratings — including employee satisfaction and approval rating for AAF-McQUAY CEO Katsuhiko Takagi. All reviews posted anonymously by AAF-McQUAY employees.
Current Employee – been working at AAF-McQUAY
Pros – The people are good to work with, and things are fairly laid back on a day to day basis. There is an overall good atmosphere to work in, with the bad things usually are nothing more than petty office politics that seldom rise above the "annoyance" level.
Individual people really care that what they do actually helps and supports the customer.
Cons – McQuay has a top notch product, but there is little drive to improve the office to match what is the real world product output of the equipment. A large number of people have been there 20+ years and while the factories produce, the management seems content to coast when it comes to the support of that product.
Advice to Senior Management – Daikin bought McQuay and they have clearly made improvements to the factories and products to among the best in the industry. However there seems to be a fear to look at the management of the headquarters. There is a real need to step up what is done to support their customers after the initial sale. This is a lost opportunity that is given away to their competitors who kept up with communications better than McQuay.
Change the focus to what is best for the customers, not what is easy for the office. There are improvements in computers and technology that they need to learn to use in the office, not just talk about- as what McQuay has works, but it is highly fragmented.
Yes, I would recommend this company to a friend
2011-06-26 08:09 PDT
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