ACI Worldwide

www.aciworldwide.com
There are newer employer reviews for ACI Worldwide

6 people found this helpful  

Difficult organization to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Software Engineer in Waltham, MA
Current Employee - Software Engineer in Waltham, MA

I have been working at ACI Worldwide full-time (less than a year)

Pros

ACI is certainly poised to make substantial financial gains as long as they can execute effectively.

Currently they are a major player in the payments industry

They allow you to work from home when you are not required to be in the office for a meeting etc.

Cons

The huge amount of process and systems limitations placed upon engineers by the IT staff and corporate security group makes it very difficult to be productive in developing software. In fact the moral among engineers is dropping due to the restrictions

There is limited room to allow innovation inside ACI outside of the chosen few who work on their Reference Architecture

There is little consideration for work/life balance. Most in Sr Management consider 60 hours the new 40 hour work week.

ACI seems to be more focused on average bill rate than the productivity of well trained engineering staff.

Advice to ManagementAdvice

Relax process and controls which will allow engineering to be productive.

Find a way to allow reasonable work/life balance. Meetings at 11pm at night to 5-6am plus a regular work day in your geo makes it difficult to have any balance.

Be more open to new technology and listen to the engineers who are actually having to use your internal tools.

Doesn't Recommend
Positive Outlook
Disapproves of CEO

212 Other Employee Reviews for ACI Worldwide (View Most Recent)

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  1. 5 people found this helpful  

    It's a mess -- stay away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at ACI Worldwide full-time (less than a year)

    Pros

    Casual work environment.

    Co-workers very helpful (perhaps nothing much to do with company culture but more dependent on individuals themselves) and reasonably friendly environment.

    Close to a Chuy's location. :)

    Ok work.

    Cons

    Lots of red tape and lack of an efficient process to turn things around within a few hours or in a day, made even more cumbersome by outside team members and offices in different cities.

    Cussing and back-biting in meetings. This also reflects the frustration felt by many people.

    Lack of feedback/praise/criticism from any management level. The same rude, back-biting culture make bad news spread fast. Management is quick with reprisals for that one occasional slip.

    Senior management is more focused on acquiring more companies and thereby firing employees because there are "overlapping" roles. Employees cannot focus on their work with such uncertainty and having to constantly watch their backs. Reorgs and layoffs are common. Company-wide meetings are empty feel good events that don't serve any purpose other than management patting each other on the back for a mediocre job done.

    Advice to ManagementAdvice

    Focus more on the employee (they make your revenue).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 8 people found this helpful  

    I left, but I feel sorry for people who still work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA

    I worked at ACI Worldwide full-time (less than a year)

    Pros

    None really. They try to sell you the job, but don't mention the bad stuff until it is too late !

    Cons

    Too many useless processes being designed and enforced by extremely incompetent and confused managers at every level. Geographically over-stretched, with bad communications between sites, including but not limited to language barriers and time zone issues. Wide-spread use of obsolete technologies making it a challenge to learn anything new. No one helps anyone unless provided a project billing number, even for small stuff.

    Advice to ManagementAdvice

    Advice given to management, acknowledged, but told to do things as they currently stand. So what's the point of giving advice to someone who is not willing to do anything about it ? Don't waste your time even looking at this company. It is bound to fail.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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