There are newer employer reviews for ACS International

 

It was a traumatic experience that I wouldn't wish on my worst enemy!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Customer Care Agent  in  Portland, OR
Former Employee - Customer Care Agent in Portland, OR

I worked at ACS International

Pros

Quick interview procedure, adequate training program, fairly up-to-date equipment, satisfactory work environment.

Cons

Lied about job during interview: never said it was 8 hours of handling complaints every day!

Advice to ManagementAdvice

Train us to upsell after listening to 15 minutes of customer complaining. They don't want to buy when they're angry!

Doesn't Recommend
No opinion of CEO

24 Other Employee Reviews for ACS International (View Most Recent)

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  1.  

    Busy...complicated...backwards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Recruiter  in  San Antonio, TX
    Former Employee - Recruiter in San Antonio, TX

    I worked at ACS International

    Pros

    Pay is good, large company, name recognition

    Cons

    Company is too big, employees are just a number, HR is all outsourced

    Advice to ManagementAdvice

    Keep jobs in America, provide the ability for managers to make decisions without all the run around.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Its a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Analyst  in  Austin, TX
    Current Employee - Business Analyst in Austin, TX

    I have been working at ACS International

    Pros

    Close to my home address

    Cons

    Work is neverending and no raises

    Advice to ManagementAdvice

    Look at the manager more closely

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for ACS International

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