There are newer employer reviews for ACS International

It was a traumatic experience that I wouldn't wish on my worst enemy!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Customer Care Agent in Portland, OR
Former Employee - Customer Care Agent in Portland, OR

I worked at ACS International

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

Quick interview procedure, adequate training program, fairly up-to-date equipment, satisfactory work environment.

Cons

Lied about job during interview: never said it was 8 hours of handling complaints every day!

Advice to Management

Train us to upsell after listening to 15 minutes of customer complaining. They don't want to buy when they're angry!

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  1. Busy...complicated...backwards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Recruiter in San Antonio, TX
    Former Employee - Recruiter in San Antonio, TX

    I worked at ACS International

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Pay is good, large company, name recognition

    Cons

    Company is too big, employees are just a number, HR is all outsourced

    Advice to Management

    Keep jobs in America, provide the ability for managers to make decisions without all the run around.

  2. Its a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Analyst in Austin, TX
    Current Employee - Business Analyst in Austin, TX

    I have been working at ACS International

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Close to my home address

    Cons

    Work is neverending and no raises

    Advice to Management

    Look at the manager more closely

There are newer employer reviews for ACS International

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