There are newer employer reviews for ACS International
There are newer employer reviews for ACS International

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Not a great place for me

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Systems Administrator in Atlanta, GA
Current Employee - Systems Administrator in Atlanta, GA

I have been working at ACS International

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

Benifits are not bad and people are easily approchable

Cons

No proper communication from Senior mgmt.
Always surprises.
No information sharing

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  1. Decent company to work for depending on the client.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Agent in Bartlett, TN
    Former Employee - Customer Care Agent in Bartlett, TN

    I worked at ACS International

    No opinion of CEO
    No opinion of CEO

    Pros

    Very well schooled team coaches, supervisors, and managers

    Cons

    Handcuffed by client (Brother International) unrealistic expectations. pay is decent if you obtain bonuses.

    Advice to Management

    Worked within the system to improve clients flawed system.


  2. It was a traumatic experience that I wouldn't wish on my worst enemy!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Agent in Portland, OR
    Former Employee - Customer Care Agent in Portland, OR

    I worked at ACS International

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Quick interview procedure, adequate training program, fairly up-to-date equipment, satisfactory work environment.

    Cons

    Lied about job during interview: never said it was 8 hours of handling complaints every day!

    Advice to Management

    Train us to upsell after listening to 15 minutes of customer complaining. They don't want to buy when they're angry!


There are newer employer reviews for ACS International
There are newer employer reviews for ACS International

See Most Recent

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