ACT

www.act.org
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Great People & Benefits

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Iowa City, IA
Former Employee - Customer Service Representative in Iowa City, IA

I worked at ACT full-time (more than 3 years)

Pros

Great health benefits, you receive vacation time, most holidays off, sick leave, and even volunteer time, the people are supportive, you can get tuition reimbursement, and there are opportunities for advancement.

Cons

The pay is not quite as high, in such a large company it can sometimes be difficult to find the right person to get what you need, things often change quickly so you need to be flexible, sometimes strong work performance does not seem to matter as much as networking.

Advice to ManagementAdvice

I think it would be helpful if there were rewards for meeting certain goals so you feel like doing a good job matters, even if it is just some kind of recognition or thank you note from management.

Recommends
Neutral Outlook
No opinion of CEO

87 Other Employee Reviews for ACT (View Most Recent)

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  1. 1 person found this helpful  

    Great vision - for the first 50 years...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology in Iowa City, IA
    Former Employee - Information Technology in Iowa City, IA

    I worked at ACT full-time (more than 3 years)

    Pros

    There are still individuals who are passionate about the original mission of the organization. Statistical research capabilities are unrivaled.

    Cons

    For a company that sells information for profit, management has a poor regard for information technology. Additionally, ACT has too many programs. So many, that the ACT Assessment, paid for by college-bound high school seniors, has to foot the bill for cash negative programs. Increasing the test cost on HS Graduates.

    Advice to ManagementAdvice

    Read Good-to-Great, grab hold of your 'hedgehog' and drop the rest.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    it was great in ACT. Good work environment and nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Intern in Iowa City, IA
    Former Employee - Research Intern in Iowa City, IA

    I worked at ACT as an intern (less than a year)

    Pros

    People there are extremely nice to you, they invite you to their home for party. Also the company arranges a lot of seminars and workshops to help you get familiar with the company culture and techniques. I also participated a volunteer program to help build a house, which was really fun.

    Cons

    Too hot in summer, many days almost 100 degrees. Maybe it's because that year was extremely hot in the whole mid-west area.

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