ADP – “Hard work will be rewarded...”

Pros

Like any large company ADP has it's share of good and bad apples but contrary to the old saying the bad apples don't spoil the bunch. Excellent performance will be rewarded at ADP and like any sales driven company excellent sales performance will be highly rewarded.

Cons

Again, in a company the size of ADP it takes a lot of effort to overcome inertia and there's more than a little inertia. ADP can be slow to react to market forces and political, budgetary and technical concerns all conspire to produce a mediocre product in many cases when a little more effort could produce a world class product.

Advice to Senior Management

Pay attention to the feedback from the "feet on the street". Stop thinking that just because ADP is the 800 lb gorilla we aren't vulnerable to smaller competitors who offer excellent customer service.