ADP

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1 person found this helpful  

Dream job to Nightmare

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retirement Plan Consultant in Florham Park, NJ
Current Employee - Retirement Plan Consultant in Florham Park, NJ

I have been working at ADP full-time (more than an year)

Pros

Stability, support, training, giving opportunities to people with potential, good first job,

Cons

micromanagement, commisions cut, false sense of flexibility of you hit your numbers, do not trust employees to do their jobs, seems like their is always confusion and no one seems to know what the protocol is or whats going on, make you feel guilty for taking days off, want to force you to the field, and protected territories are not protected.

Advice to ManagementAdvice

Stop micromanaging your teams because it deters people from wanting to do their jobs, stop increasing work load for less money

Doesn't Recommend
Negative Outlook
Approves of CEO

1978 Other Employee Reviews for ADP (View Most Recent)

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  1. 1 person found this helpful  

    Working here could be so much better with just a little more planning...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Miami, FL
    Current Employee - Consultant in Miami, FL

    I have been working at ADP as a contractor (more than an year)

    Pros

    -Great technology (updated laptops/docking stations, Lync, Outlook etc)
    -Latest and greatest authoring tools (if you're in LSG)
    -Much of company allows virtual work
    -Somewhat pleasant environment (although that's only because of the virtual nature)

    Cons

    I'm a consultant on short term assignment here ahd have been overall very disappointed with this experience. I've been working for the TS division and it's almost a joke. TS has the worst leadership I've ever seen bar none. Of course, bad leadership trickles down to every other aspect of the org and the underlings, which includes me. There is absolutely no planning for projects and/or assignments. Everything is 'fly by the seat of their pants,' and thrown together. Deadlines are unreasonable. Work assignments are weak and feel like busy work and are also outside the scope of what your true job duties should be. Everyone on the team talks to you like you're a child incapable of understanding even the most basic of professional concepts when in actuality they are incompetent. Although this particular job is remote, they were resistant to it being remote (even though they marketed the job that way). They try to micromanage virtually, which is fruitless. No one responds to your emails or phone calls and then wonder why nothing's getting done...even when you follow up. Leadership seems to have no concept of what other people on the team do when they've been working with these very same people for years. Worst onboarding in the world! I've never been so frustrated trying to onboard with a new company in my life. Very little benefits for a consultant. If you're lucky you might get some through your agency. Pay is low considering the work load and the little nuances you have to keep up with. It's too frustrating for the money. Too many hands stirring one pot. You often have to consult with many different parties to do your "job" (using that word very fluidly here), which reduces productivity, efficiency, engagement, autonomy, and satisfaction. Management tends to blow off suggestions from perceived subordinates. In summary, the right hand doesn't know what the left hand is doing here.

    Advice to ManagementAdvice

    Please take some leadership training and go back to the basics of what it takes to engage your team and boost productivity. Understand that when people are new, you can't talk to them like they've been at the company already and know every acronym and every person you make reference too. For goodness sakes respond to your emails. I know you're busy, but aren't we all? Stop making people chase you around to get the job done. That leads to burn out, which leads to failure, which leads to either termination or resignation. And please, please plan out your project so that when you have contractors starting, they can hit the ground running! Have some of your current staff design an onboarding program knowing that with ADP being a huge company, they'll need to complete that program before working contractors and all. There's so so much more that I could say, but this at least would be a start.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Stability with limited to no growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant

    I worked at ADP full-time

    Pros

    Stable employment, medical benefits, 401K

    Cons

    No career advancement. Men dominate the offices and women are not given a voice. Few women allowed to move up the ladder to become Executives. The pay grade is low. Absence of HR, no career guidance provided by management, workload peaks around the holidays and black out periods for vacation time from November through April. No work life balance. Working from home is frowned upon especially if you have a family.

    Doesn't Recommend
    No opinion of CEO
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