ADP

  jobs.adp.com
  jobs.adp.com
There are newer employer reviews for ADP

 

Good company to work .

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Clackamas, OR
Former Employee - Customer Service Representative in Clackamas, OR

I worked at ADP full-time (more than 3 years)

Pros

Good compnay, good benefits, national large company with good reputation.

Cons

Customer Service is inconsistant, each of the reps are not consistant. Not much room for movement with divisions.

Advice to ManagementAdvice

Continue to work on customer serivce skills for employees.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

1978 Other Employee Reviews for ADP (View Most Recent)

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  1.  

    Started out great then major changes were made.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Account Executive in Pittsburgh, PA
    Former Employee - Insurance Account Executive in Pittsburgh, PA

    I worked at ADP full-time (more than an year)

    Pros

    Lots of incentives and contests. Great relationship with teammates. It's never a bad thing to have ADP on your resume. You can make lots of money if you have great relationships with upper management.

    Cons

    Those that make a lot of money have a great relationship with upper management and are given leads. Benefits are very expensive. Most managers micromanage. Most of the accounts are recycled & have been beat up by other reps. The "new" leads given out each month are usually previous payroll or insurance clients that switched payroll platforms, resulting in duplicate accounts.

    Advice to ManagementAdvice

    Don't hold other reps on the same level as those that receive leads from managers or other divisions of the company. It's frustrating when some execs make the 80+ dials a day and the other reps that barely make 30 calls a day constantly close big deals because they are being sent leads.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Horrible management communication and they fail to come through with commitments.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hoffman Estates, IL
    Former Employee - Anonymous Employee in Hoffman Estates, IL

    I worked at ADP full-time (more than an year)

    Pros

    Friendly coworkers, newly remodeled building, cafeteria.

    Cons

    Poor communication skills, low pay, advancement is from department to department at the same pay level. Management is rude and not forthcoming with expectations.

    Advice to ManagementAdvice

    All managers within the same department should be on the same page. With the same expectations and not undermine each other at every turn. Follow through with agreed upon training and continuous support.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for ADP

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