ADT Security Services – “Overall great place to work if you have sales experience!”

Pros

I work for Corporate ADT in the Resi-Resale Dept. The bigger the city the more profit in your pocket. I have been with the company for going on 2 years now and being an hourly employee in the past then going 100% commission is a scary thing. The training pay is very pleasing and gets smaller the towards the end of training. What does remain on every weekly paycheck is the $86 car allowance; then you get reimbursed $70 monthly via check after faxing in receipts. You get paid 50% upon contractual signatures & 50% on install, unless you test the system yourself onsite, to which you receive a $50 on top of the full 100%; granted the paperwork is filled out properly and the job is not put "on-hold" for any reason. ADT Corporate doesn't go without its frustrations as do every job, I have been fortunate and am working with decent territories under a manger whom does NOT micro-manage. I can't express how delightful it is to come and go as you please regardless of how late or early. Just as long as your making numbers, logging calls and doing your job, it's a great place to work!

Cons

Now for the Cons - Chargebacks!!! - if a customer cancels service for and reason inside 6 months, half of the money you originally made is taken from you on your next check. Then there is the ancient DOS based platforms to navigate through, and yes there are multiple platforms that do not interface with each other. Our lovely billing dept has a tendency to loose monies into the abyss. Changing your password every month or so is a minor annoyance. Being stood up by customers when you have driven over an hour to meet them, in your own vehicle, on your own gas. Selling the $99 special you see on TV will net you cool $75 for your time,VS reactivating what they already have then making close to $200. Some authorized dealers, not all, can be very annoying, as they have a high turnover and tend to employ anything with a heartbeat.

Advice to Senior Management

Read the Cons.