There are newer employer reviews for ADT Security Services

 

I have enjoyed ADT and the people and products.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - OUTSIDE SALES in San Diego, CA
Current Employee - OUTSIDE SALES in San Diego, CA

I have been working at ADT Security Services full-time (more than an year)

Pros

Great sales support, selling a needed product, great coworkers. benefits okay.

Cons

employee treadmill. Sales people come and go quickly. Only the strong survive. Installation issues. constant supervision for outside sales.

Advice to ManagementAdvice

improve customer service and installation.

Recommends
Neutral Outlook
No opinion of CEO

656 Other Employee Reviews for ADT Security Services (View Most Recent)

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  1. 1 person found this helpful  

    With hard work and thick skin you can make money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Business Sales Representative in Houston, TX
    Current Employee - Small Business Sales Representative in Houston, TX

    I have been working at ADT Security Services full-time (more than an year)

    Pros

    Good pay if you network and prospect. Be innovative in your approach to finding business and you will do fine. Sit at home all day and you will fail. Very flexible, nice office.

    Cons

    Installation and other customer service areas have no incentive to insure a job you sell get installed. If they screw something up and the job doesn't get installed you are the only one not getting paid. Commission only, sink or swim.

    Advice to ManagementAdvice

    Provide sales reps with the ability to better serve customers. Coordination between sales and install could use improvement.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    ADT - The Place to Be?

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Existing Residential Sales Representative in Brookfield, WI
    Current Employee - Existing Residential Sales Representative in Brookfield, WI

    I have been working at ADT Security Services full-time (more than an year)

    Pros

    I enjoy being involved as an existing residential sales rep. for ADT in that i know that I am offering my clients the best in class product for their home security needs, and I am happy knowing my customers are getting a high quality product at an affordable price.

    Cons

    I feel, however, that the current commission structure does not adequately compensate those who are involved in sales. I know of salespeople in similar channels with similar products making higher commission.

    Advice to ManagementAdvice

    If you want to retain sales people, a better commission structure should be found, and more telemar appointments should be allowed, to increase overall company sales.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for ADT Security Services

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