There are newer employer reviews for ADT Security Services
There are newer employer reviews for ADT Security Services

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Good benefits and regular pay.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Field Training Officer Patrol in Chatsworth, CA
Former Employee - Field Training Officer Patrol in Chatsworth, CA

I worked at ADT Security Services full-time (More than 8 years)

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

Good benefits and regular pay.

Cons

Shift changing in the field, poor communication, management to eager to write up employees, poor training (just meeting state guide lines), lack of advancement, equipment not getting repaired.

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  1. Helpful (1)

    With hard work and thick skin you can make money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Small Business Sales Representative in Houston, TX
    Current Employee - Small Business Sales Representative in Houston, TX

    I have been working at ADT Security Services full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay if you network and prospect. Be innovative in your approach to finding business and you will do fine. Sit at home all day and you will fail. Very flexible, nice office.

    Cons

    Installation and other customer service areas have no incentive to insure a job you sell get installed. If they screw something up and the job doesn't get installed you are the only one not getting paid. Commission only, sink or swim.

    Advice to Management

    Provide sales reps with the ability to better serve customers. Coordination between sales and install could use improvement.


  2. Helpful (1)

    ADT - The Place to Be?

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Existing Residential Sales Representative in Brookfield, WI
    Current Employee - Existing Residential Sales Representative in Brookfield, WI

    I have been working at ADT Security Services full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I enjoy being involved as an existing residential sales rep. for ADT in that i know that I am offering my clients the best in class product for their home security needs, and I am happy knowing my customers are getting a high quality product at an affordable price.

    Cons

    I feel, however, that the current commission structure does not adequately compensate those who are involved in sales. I know of salespeople in similar channels with similar products making higher commission.

    Advice to Management

    If you want to retain sales people, a better commission structure should be found, and more telemar appointments should be allowed, to increase overall company sales.


There are newer employer reviews for ADT Security Services
There are newer employer reviews for ADT Security Services

See Most Recent

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